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    1. MUWG Fall 2008 Developing Training Material for MAXIMO version 6.1 Presented by Terry Willis, Dynegy Generation

    2. A little about me….. I am graduate of Southern Illinois University – Carbondale with a BS degree in Industrial Technology. I am also a first-year member of MUWG Steering Committee. 28 years power experience includes 5 years Construction Management (Clinton Nuclear One); 11 years in Maintenance Planning, Scheduling, Work Management/Outage Management; and as fossil CMMS Business System Owner for Generation since April 1996. Systems included AMPS, Maximo ver. 4, and 6.1. Detailed bio is listed on the MUWG website.

    3. Our Task Converge 4 separate business practices, 1000 users (began 2005) Conform to single business process Apply minimal customization while meeting business requirements Develop online materials with click-by-click representations of tasks to perform Incorporate 10 newly-acquired sites along the way (400 new users , 2007 - 2008) Stay current with ongoing changes/updates to work process and screen layout

    4. Original Project Organization

    5. Training Approach Utilize the SMEs to maintain contact with user community throughout the project and for subject matter expertise. Conduct regular project SME meetings. Train through user involvement in system and user testing. Train SMEs and trainers though involvement in training module development Create an on-site expert for each plant; utilize a ‘Train The Trainer’ (TTT) concept

    6. Current Business Support, Post Rollout East Region – Shane Turner Midwest Region – Terry Willis West Region – Martin Stark (contract) Every site has at least one resident Train the Trainer who now functions as the site expert and first point of contact.

    7. Business Requirements

    8. Some Logistic Numbers 514 Business Requirements 96 Use Cases 50 Test Scripts 463 Test Conditions 30 training modules including two for the new barcode-driven storeroom functionality Original training material development by 4 team members took about 4 months in conjunction with the testing efforts for 6.1

    9. Security Matrix / Training Matrix Security was much more robust and involved than version 4. We evolved from almost 300 groups in version 4 to just 102 in version 6. These 102 groups can be broken down to: Site Groups, Storeroom Groups and Role Groups .

    10. Security Group Definitions (partial)

    11. Typical Site Security Matrix Used for initial loading by IT; provided by business community

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