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Exploring Inquiry Process with Donald Schön: Unraveling Complex Situations through Language Tool and Reflection

Dive into the insightful concepts of inquiry by Donald Schön. Discover how to determine complex situations, create solutions, and reflect on organizational questions. Learn about the Figure Ground Consulting approach and how to navigate unexpected consequences effectively. Gain a deeper understanding of inquiry processes through language tools and reflective practices.

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Exploring Inquiry Process with Donald Schön: Unraveling Complex Situations through Language Tool and Reflection

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  1. Seeing things with Donald Schön ODN Europe Conference 7th May 2014

  2. Inquiry “….inquiry begins with an indeterminate, problematic situation, a situation whose inherent conflict, obscurity, or confusion blocks action. And the inquirer seeks to make that situation determinate, thereby restoring the flow of activity.” (Argyris and Schön, 1996: 30-31, interpreting John Dewey) Figure Ground Consulting

  3. Determining the situation LANGUAGE TOOL INQUIRY PROCESS Muddle, mess. Complex-bewildering • Metaphor • Transposition • Mutual adaption • Elaboration • Spelling out Name & Frame Figure Ground Consulting Unexpected consequences Create a Problem Act to resolve

  4. Body of Practice “Once a case has entered into a practitioner’s repertoire he may be able to see a new case as that familiar one, the familiar one now acting as an exemplar for inquiry into the new one” (Schön and Rein, 1994: 205). Figure Ground Consulting

  5. Over-determining the situation THE RISK • “With a hammer in hand everything looks like a nail” (Anon) THE MITIGATION • Reflexivity • Immersion in the client situation. Relevance over Rigour. • Self constraint around difference • Contained Frame Reflection Figure Ground Consulting

  6. Organisation questions From the viewpoint of practice in large systems: • Organisations appear largely undetermined • There appears to be a fallacy of determination • Do managers disclose the organisation as they design & solve problems? • Are organisations completed by managers as they conserve & disclose them? Figure Groud Consulting

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