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Navigating EHR Implementation Successfully: Lessons Learned from Health Systems

Learn valuable insights and strategies for a smooth EHR implementation journey from industry experts at the HIPAA COW Spring Conference in 2008. Discover key components and lessons from SSM Integrated Health Technologies, ProHealth Care, and UW Medical Foundation experiences.

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Navigating EHR Implementation Successfully: Lessons Learned from Health Systems

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  1. How to Find Smooth SailingWhile Implementing EHRs HIPAA COW Spring Conference April 4, 2008 Kalahari Resort

  2. Speaker Introductions • Theresa Eckman EHR Project Director SSM Integrated Health Technologies Madison, WI • Daniel R. Peterson Director, Information Services and EHR Advantage ProHealth Care, Inc. Waukesha, WI • Michael A. Rosencrance CIO/VP, Information Services UW Medical Foundation Madison, WI

  3. The SSM/WIITTS Experience • SSM/WI partnership with Dean Health System • 2 wholly-owned + 2 affiliated hospitals • 500+ physicians (Dean & SMDV) • One Patient = One Record Adventure • EMPI 2002 • Lab, Radiology, & Transcription 2003 • Common Sched/Reg 2005 • Big Bang Inpatient 2008

  4. The ProHealth Experience • Two-hospital system in suburban Milwaukee • 220 system physicians • 200 independent/affiliated physicians • Created “Virtual Medical Community” • Implemented GE Centricity EMR in 2006 • 3 phase implementation methodology • Interfaces to hospital ancillaries • Will add clinical messaging and patient portal in 2008

  5. The UW Health Experience • Part of UW Academic Medical Enterprise • 1,100+ Physicians/Faculty • Partner w/ UW Hospital and Clinics • The “Epic” Journey • Registration/Scheduling/Billing 2001 • Pilot EMR 2004 • Switch to Phased Approach 2005 • UW Hospital Officially Joined 2006 • Making UW Health “More than a Brand”

  6. EHRs at Their Core3 Components • Foundational Work • Implementation • Maintenance and Support

  7. Important LessonsFoundational Work • Planning • Resource Allocation • Interfacing Ancillary Systems • Data Conversions • Populating the Record BEFORE Go-live

  8. Important LessonsImplementation • Choose Your Approach Carefully • Work Flow Analysis and Design • Training • Go-Live Support

  9. Important LessonsMaintenance and Support • Resources • Optimization • Upgrade and Maintenance Testing • Communication and Sharing

  10. Questions?

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