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Unified Communications (UC) will become a future standard for businesses to communicate effectively. This software-driven, vertically-integrated solution offered by multiple vendors aims to increase productivity and reduce latency in business activities. Learn more about the essentials of UC in this insightful guide by Forrester Research, Inc., published in February 2007.
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Horizontal software-driven communications Vertically-integrated communications VendorSpecific Multiple Vendors
2007 “UC will become a future standard for how businesses communicate effectively. UC is more than a technology upgrade: It’s a process to increase worker productivity and reduce the latency found in many business activities.” – Unified Communications: Network and Communications Essentials" Forrester Research, Inc., February, 2007