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Southwest Airlines Culture. PEOPLE make the CULTURE . FORTUNE Top Ten Companies to Work for in America. Pay/ Benefits Opportunities Job Security Pride in Work and Company Openness / Fairness Camaraderie and Friendliness. Commitment to Our CUSTOMERS.

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Presentation Transcript
slide2
PEOPLE

make the

CULTURE

fortune top ten companies to work for in america
FORTUNE Top Ten Companies to Work for in America
  • Pay/ Benefits
  • Opportunities
  • Job Security
  • Pride in Work and Company
  • Openness / Fairness
  • Camaraderie and Friendliness
how we honor our commitment
How We Honor Our Commitment
  • WE DO THIS

Low Costs

Positively Outrageous

Service

Growth and Profits

  • WE GET THIS
slide6
# 1

Give People the Freedom

to be Themselves

slide7
# 2

Hire for Attitude,

Train for Skills

southwest airlines people profile
SOUTHWEST AIRLINES PEOPLE PROFILE

Customer Focused

Team Player

Self Motivated

Takes Initiative

Open and Flexible to Change

Sense of Humor

Takes Pride in Work

slide9
# 3

Provide a Learning

Environment

slide10
# 4

Career Development and Growth Opportunities

slide11
# 5

Don’t Keep Employees

Who Don’t Fit the Culture

slide12
# 6

Communicate

Communicate

Communicate

slide13
# 7

Avoid Elitism

Kill Bureaucracy

slide14
# 8

Be Flexible

Do the Right Thing

Forgive Mistakes

slide15
# 9

Recognize, Reward

and

Everything!

Celebrate

slide16
# 10

Encourage People to

Act Like Owners

slide18
SUCCESS IN A “NUTSHELL”
  • Profitable 35 years
  • Steady Growth
  • Conservative Balance Sheet
  • Stock Performance
  • Low Fare Leader
  • Market Dominance
  • Productive Employees
  • Low Turnover
  • No Layoffs
  • Triple Crown x 5
  • Best Safety Record
  • Most Emulated
  • Free to Have Fun
lessons learned in the job search
Lessons Learned in the Job Search
  • Targeting
  • Networking within Target
  • Identify Culture within Target
  • Tenacity/Persistence/Perseverance
thank you
Thank You

Questions or comments:

Tom Miller

(214) 792-5298

[email protected]

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