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AbilityOne Program Strategic Sourcing. Breakout Session # 502 Name: Scottie Knott, Chief Operating Officer John Qua, Vice President Services National Industries for the Blind (NIB) Date: Tuesday, July 20, 2010 Time: 2:30 p.m. – 3:45 p.m. 1. Agenda. AbilityOne Program

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abilityone program strategic sourcing
AbilityOne Program Strategic Sourcing

Breakout Session # 502

Name: Scottie Knott, Chief Operating Officer

John Qua, Vice President Services

National Industries for the Blind (NIB)

Date: Tuesday, July 20, 2010

Time: 2:30 p.m. – 3:45 p.m.

1

agenda
Agenda

AbilityOne Program

Strategic Sourcing

Strategic Opportunities

Contract Management Support (CMS)

Keys for Success

abilityone program beginnings
AbilityOne Program - Beginnings

Wagner-O’Day Act

(1938)

Javits-Wagner-O’Day Act (1971)

“JWOD” now “AbilityOne” Program (2006)

abilityone program
AbilityOne Program

President of theUnitedStates

Committee

Members

DOC

DOD

Air Force

Army

Navy

DOJ

DOL

ED

GSA

USDA

VA

Citizen

Citizen

Citizen

Citizen

Committee for Purchase From People

Who Are Blind or Severely Disabled

Chairperson

Congress

Legal Authority

National Industries

For the Blind (NIB)

NISH

Nonprofit Agencies

employing persons with

severe disabilities

Nonprofit Agencies

employing persons

who are blind

Federal Customers

importance of abilityone nib
Importance of AbilityOne & NIB
  • Seven out of ten working age Americans who are blind are not employed

Our Mission

To enhance the opportunities for economic and personal

independence of persons who are blind, primarily through

creating, sustaining and improving employment.

  • NIB and our associated agencies serve as the largest
  • program responsible for the employment of people
  • who are blind
abilityone small businesses
AbilityOne & Small Businesses

Making a Difference

AbilityOne Nonprofit

Agencies ($2B)

Small Businesses

($93B)

  • Employ a population that is economically disadvantaged
  • Enable people to achieve their slice of the American dream
  • Innovate and improve their industries
  • Are an engine driving the U.S. economy
  • Employ a population that is economically disadvantaged
  • Enable people to achieve their slice of the American dream
  • Innovate and improve their industries
  • Are an engine driving the U.S. economy
  • NIB has partnerships with over 100 Small
  • Businesses through the AbilityOne Program
abilityone nib strategic sourcing for services
AbilityOne/NIB Strategic Sourcing For Services
  • Creates a win-win AbilityOne total solution demonstrating value-added mission support
  • Establishes long term, mutually supportive relationship
  • Encompasses centralized planning; standardized approach; mutual goal setting and measurements
  • Provides decentralized quality execution via national reach of affiliated agencies
  • Where appropriate, leverages prime contractors, small business, and NISH partnerships
strategic opportunities
Strategic Opportunities

Primary Services Lines of Business

ADMINISTRATIVE /TECHNOLOGY SERVICES

CONTRACT MANAGEMENTSUPPORT

SUPPLY CHAIN SERVICES

DOCUMENT MANAGEMENT

TELESERVICES

  • Prepare “ready to close” contract file
  • Obtain, validate & file forms
  • Process supporting contract actions
  • Expedite Delivery Requests
  • Contract Payment Reconciliations
  • Delinquency Follow-Up
  • Warehousing & Distribution
  • Kitting and Assembly
  • Package Reclamation
  • Parts Machining
  • General Admin Services
  • Mailroom Operations
  • Transcription Services
  • CD/DVD Replication
  • Data Entry
  • Copy Center Operations
  • A/V Duplication
  • Document Conversion
    • Doc Prep
    • Scanning
    • Indexing
    • Hosted Image Management
  • Switchboard
  • Order Processing
  • Call Centers
the big idea
The BIG Idea
  • Create a win-win partnership between AbilityOne and DoD designed to help address the contracting community workplace needs.
  • This partnership provides non-inherently governmental contract management support for contract closeout while creating career oriented, upwardly mobile employment for people who are blind or severely disabled.
contract management support how we got here
Contract Management Support How We Got Here…
  • NIB agreed to pursue Contract Management Support (CMS) – February 4, 2009
  • NIB presentation to Department of Defense (DoD) Senior Procurement Executives (SPE) – February 25, 2009
  • NIB met with Army to initiate discussions on leadership role for Army in CMS – June 2, 2009
  • Committee, NIB and NISH agreed to have NIB lead AbilityOne efforts, with collaborative engagement with NISH – July 13, 2009
  • Army agreed to negotiate a Strategic Sourcing Contract on CMS with NIB – July 15, 2009
  • CMS Pilot contract awarded September 23, 2009
cms pilot
CMS Pilot
  • FFP level of effort contract; 9 month term, 9 month option
  • Proof of concept pilot services:
    • Government site/Contractor site Facilities
    • Contract close-out (fixed price contracts)
    • Digital imaging
    • Document destruction
  • Performance at:
    • Fort Sam Houston (Government site)
    • Philadelphia, PA (Contractor site)
    • JCC I/A San Antonio, TX (Government site)
  • Pilot employs 14 people who are blind or severely disabled, including 1 Wounded Warrior, 1 Service Disabled Veteran

Contractor Site

Philadelphia, PA

cms metrics as of june 17 2010
CMS Metrics As of June 17, 2010
  • SA Site Philly Site JCC/IC Totals
  •  Site Type: (Gov-site) (Ktr-site) (Gov-site)
  •  Site Connection Date: 10-26-09 11-16-09 2-8-10
  •  Contracts Received: 1,369 1,325 998 3,692
  •  Contracts Closed through PD2: 1032 717 862 (Manual) 2,611
  •  Contracts In Process Not Assigned: 0 0 72 72
  •  Contracts in Process at C/S: 118 174 64 356
  •  Contracts Pushed to the KO: 219 434 0 653
  •  Total De-obligations through PD2: $ 3.6M $ 1K $ 156K 3.9M
  •  Total De-obligations pushed to KO: $ 1.9M $ 362K $ 0.00 2.3M
  •  Contracts Stored for Destruction: 296 717 N/A 1,013
  •  Contracts Destroyed to Date: 855 0 N/A 855
  •  Contract Scanning: 972 1,151 N/A 2,123
  •  Contracts Returned for Rework 3 7 0 10
cms where we re going
CMS Where We’re Going…
  • DoD-wide contract accessible by all MILSVCs/Agencies:
    • IDIQ contract term: 5 years (base/4 one year options)
    • FFP Performance Based
    • NIB functions as Prime: Subcontracts to AbilityOne non-profit agencies
    • IDIQ Task Orders issued from menu of services
    • Decentralized ordering
    • Award & Procurement List addition: June 2010
  • Menu of Services to select:
    • Government-site/Contractor-site Facilities
    • Contract close-out…”Ready-to-close contracts” delivered to KO
      • Modifications/de-obligations prepared, completed, distributed
    • Digital imaging
    • Document destruction
cms where we re going continued
CMS Where We’re Going… (continued)
  • People
        • AbilityOne Pipeline: 403 personnel in DAU across 26 States
        • (37 Wounded Warriors/77 Service Disabled Vets)
        • 90 personnel have completed CON 100
      • Standardized Training
        • DAU; Just-in-Time Contract Close-out; System Training
  • Pipeline Capacity
    • NIB - RFP 28 Government-site/ 20 Contractor-Site Responses
    • NISH- Transparency process - 50 plus Agencies Qualified
  • Work Processes/Quality Control
    • Reviewed and Refined based on customer requirements (mods, distribution) and field survey
    • Quality Control Plan in place… 99.99% quality (7 returns/3,264 K’s ready to close)
  •  Cost Contract Close-out:
    • Pilot approach on initial IDIQ Task Orders
    • Roll-out of standard processes follows
keys for success
Keys for Success
  • Senior Leadership essential to making it happen
  • Mutual goals/outcome agreements
  • Principles of Program Management applied
    • Program Manager
    • Frequent Reviews
    • Open communications between NIB, NISH, Committee Staff and Army
  • Pilot metrics, lessons learned, SOPs applied to IDIQ
  • National strategy fits government’s initiative to source strategically
    • Customer engagement
contact information
Contact Information

AbilityOne: www.abilityone.gov

NIB: www.nib.org

AbilityOne Catalog: www.abilityonecatalog.com

E-commerce: www.abilityone.com

Scottie Knott

Chief Operating Officer

703-310-0558 sknott@nib.org

John Qua

Vice President Services

703-310-0371 jqua@nib.org