Retroactive Coverage Option
This update details the Retroactive Coverage Option implemented in Maryland, offering coverage retroactive to January 1, 2014, for those who attempted to enroll in the Maryland Health Connection (MHC) but did not secure coverage. Key components include targeted outreach, a dedicated hotline (1-800-396-1961) for registration, and participation from all four carriers: Evergreen, United, Kaiser, and CareFirst. Important deadlines include January 21 for hotline registration, February 7 for filing to carriers, and February 15 for premium payments.
Retroactive Coverage Option
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Presentation Transcript
Retroactive Coverage Option January 27, 2014
Update Objectives • Describe core elements of the Retroactive Coverage Option • Provide status update on implementation of program
Retroactive Coverage Program Core Elements: • Program offers coverage retroactive to January 1 for Marylanders who attempted to enroll through MHC, but did not get coverage • Targeted outreach • Dedicated hotline (1-800-396-1961) for consumers to call in and register • Consumers must pay January and February premiums • All four carriers are participating (Evergreen, United, Kaiser, CareFirst)
Retroactive Coverage Program Core Elements: • Two-part Process • Consumers register through hotline; cases will be investigated • Consumers will be contacted to complete manual enrollment • Key Dates: • January 21: deadline to register through hotline • February 7: deadline to send files to carriers • February 15: deadline for consumers to pay bill
Implementation Update • Through January 21 deadline: • Outreach: 2,209number of outreach emails • Outreach: 3,045number of outbound telephone calls • 2,130inbound calls received by hotline • 1,407consumers registered
