tackling work pressure in belgium june 21 2013 n.
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tackling work pressure in belgium June 21, 2013. our goal.

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Presentation Transcript
our goal
our goal

“As a consultant my only priority is making the ideal match, satisfy the needs of clients, both tempworkers and “temp-users”, in a way that my clients are satisfied, and that I’m satisfied because they are.All other tasks related to the match are organized in a smooth way. I have the support of my manager to help me doing the right thing in the right time.”

our method
our method
  • Three waves :
our findings wave 1 2011
our findings : wave 1 (2011)
  • Increasedworkpressurethrough the multitude of tasksandfrequency in switchingtasks
  • Increasedworkpressurecausedbynotknowing or applying proven methods
our findings wave 2 q4 2012
our findings : wave 2 (Q4/2012)
  • Don’t re-invent the wheel, proven methods do work
  • Organization, focus and management support make the difference in challenging stressful times
  • Let people grow, keep on eliminating redundant tasks and tell them what is really important
our findings wave 3 05 2013
our findings : wave 3 (05/2013- …)
  • Recently started
  • Embedded in the daily job. This is not a “project” on top of
    • use the already existing meetings to coach & steer
    • involvement from top down
  • Sceptiscism turns into “this is what we needed”
    • more peace of mind by “nearby” management
    • more peace of mind by “setting priorities”
our actions
our actions
  • Automate repetitive tasks & eliminate redundant tasks :
    • E.g. automate delivery of contracts to temp
    • automate post matching administration
  • Improve processes
    • centralize labour accidents (medical check)
    • centralize government allocations
    • use tools to visualise unit organisation (Piazza)
    • ….
  • Coach & steer :
    • top down, helping setting priorities
    • top down, helping to say no if needed