GSA Technology Operations (GTO). Pre-Proposal Conference February 10, 2012. Welcome Diane Herdt GTO Project Manager. Agenda. Overview Casey Coleman Chief Information Officer Acquisition Strategy Lydia Dawson GTO Contracting Officer Applied Solutions Teresa Curtis, Chief of Staff
Pre-Proposal ConferenceFebruary 10, 2012
Chief Information Officer
GTO Contracting Officer
NCR IT Manager
Acting PBS CTO
PBS Smart Buildings Cameron Schow
available until 1:30pm
Our customers recognize us as integral partners in achieving their business goals as a result of the IT consulting role that we play and the lifecycle solutions support we provide.
The customer will achieve new levels of productivity through a customized IT tool portfolio that they choose and that we support with a hybrid model of self service and Agency support.
Across GSA, the IT components will be known for how they collaboratively work together to deliver enterprise solutions in technology, portfolio management and information management.
GSA technology will be recognized throughout civilian government as modern, supported by secure and reliable systems, and as an organization focused on innovative uses of leading technology to achieve Agency goals.
Our employees will have fulfilling careers with opportunities for growth across the GSA IT community.
Challenge authority (open discussion but then get on board with the decision)
Win – win
Celebrate and recognize success
Do routine things routinely
a) Client/User Services
b) Directory Management Services
c) Server Services
d) Enterprise IT Service Help Desk
e) Mobile Devices
Full lifecycle enterprise services: (Server, Storage Appliance, Infrastructure)
• Architect / Design
• Lab for proof of concept
• Project Management
• Build, Configure, and Provision
• Operate, Maintain, and Manage
• Server security monitoring and vulnerability remediation
• Data backup and recovery, including volume mirroring and tape archiving
• Disaster recovery
• Enterprise Virtualization
• Virtual Desktop Hosting
• Thin Client and Application Hosting
• Web Hosting
• Maintenance of hardware warranties and vendor support
• Tracking developments in commercial services for implementation (eg.