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IT Industry Briefing

IT Industry Briefing. Customs IT Sourcing and Market Testing Strategy Jo Hein, National Manager IT Market Testing Australian Customs Service. Administration. Please turn off your mobile phones Conveniences Handout Contents of pack Questions process. Introduction.

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IT Industry Briefing

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  1. IT Industry Briefing Customs IT Sourcing and Market Testing Strategy Jo Hein, National Manager IT Market Testing Australian Customs Service

  2. Administration • Please turn off your mobile phones • Conveniences • Handout • Contents of pack • Questions process

  3. Introduction • Purpose of the briefing • Progress of Customs ITMT Initiative • Sourcing structure • Proposed timing • Administrative Process • Questions

  4. Briefing Purpose • Provide an update on Customs IT Sourcing Strategy • Provide information on the release of the RFTs • Provide details on future milestones • Describe administrative requirements for the release of the RFTs

  5. IT Industry Briefing Customs ITMT Initiative Murray Harrison, CIO Australian Customs Service

  6. Updates • Desktop and LAN • Telecommunications (Voice) • Release in May 2006

  7. Sourcing Structure • Main Processing • Applications Maintenance and Support • LAN and Desktop • Telecommunications (two components) • Internet and Secure Gateway Services

  8. Source: Shaw Pittman  2005

  9. Main Processing • Scope • Mainframe • Data Centre (incl. storage) • CCF (excl perimeter security) • Mid-range • Outcomes • Seek one provider for the full service • Full Term of 5 + 3 + 3

  10. Applications Maintenance and Support • Scope • Applications Maintenance and Support • Outcomes • Establish a panel of providers • REOI then RFT • Term for 3 + 2 + 2 • REOI released January 06

  11. Applications Maintenance and Support • Breaking News…….! • Shortlist comprising 8 companies: • Accenture Australia Limited • CSC Australia Pty Limited • EDS Australia Pty Limited • Fujitsu Australia Limited • Hexaware Technologies Limited • IBM Australia Limited • KAZ Technology Services Pty Limited • NCSI (Australia) Pty Limited

  12. LAN and Desktop • Scope • Desktop • LAN • Service Desk (Level 1 Helpdesk) • Infrastructure Services • Outcomes • RFTs - Hardware (Early 2007)- Regional/remote support services (TBA)

  13. Telecommunications • Scope • A) External – Telstra Contract • B) Internal - RFT • Outcomes • Seek one provider for the full service • Use existing hardware • Open Tender not WOGTA • Minimal change for staff • Full Term of 2 + 1 + 1

  14. Internet and Secure Gateway Services • Scope • CCF Gateway Services (CCF perimeter, Internet and Internet email) • OGA Services (OGA, Fedlink, OPI Trust) • Outcomes • Seek one provider for combined CCF gateway & OGA service • Full Term of 3 + 2 + 2

  15. Response Options Respondents • Consortia Type of responses • Single Tender • Multiple Tender • Alternative Tender

  16. Proposed Timing RFTs Released May 2006 Tender Briefings June 2006 RFTs close August 2006 Evaluation completed December 2006 Negotiations December 2006 – March 2007 Award Contracts December 2006 – March 2007 Transition From contract signing Transition CompletedBefore or by November 2007

  17. Administration • RFT Release in Late May 2006 • Briefings • Industry Briefings 1 – 2 weeks after release (early June) • Data Room • Question and Answer Period

  18. AdministrativeProcesses • Strict probity protocols apply - Respondents not to offer gifts, meals etc, or seek information outside administrative process. • Question and Answer Process remains open. • All Contact through the ITMT email address (itmarkettest@customs.gov.au). • Look at Customs website for FAQs, previous briefings and further information (http://www.customs.gov.au/site/page.cfm?u=5547).

  19. Questions?

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