What is open source? • Universal access to a product's design or data and • Universal redistribution of that design or blueprint, including improvements, to anyone. • Examples • Linux • Wikipedia • Android and Apple operating systems • It’s why phones have apps
What can we learn from gold mining? • Late 90s, Goldcorp were in trouble, Losing money, staff on strike and they were running out of gold, according to their geologists. • Traditionally a very closed, competitive market, don’t share your data, IP is King – it can affect your share price. Get the best experts and bring them in house. • But their CEO was from another sector, had heard of Linux and wanted to Open Source their search for Gold.
The Challenge Shared all their geological data about their Red Lake mine online They invited anyone to tell them where the gold was. They offered prizes for the best solutions
Results • More than 1,400 scientists, engineers, and geologists from 50 countries downloaded the company's data and started their virtual exploration • The top winner was a collaboration by two groups in Australia: Fractal Graphics, in West Perth, and Taylor Wall & Associates, in Queensland, which together had developed a powerful 3-D graphical depiction of the mine. • In 1996, Red Lake was producing at an annual rate of 53,000 ounces at $360 an ounce. When gold traded at approx. $370 • By 2001, the mine was producing 504,000 ounces at $59 an ounce. Gold price approx. $270
How does that apply to us? • Margins and performance in Welfare programmes are similar, • Our ‘Geologists’ are stumped for an answer Could we open source what we do? • What is our geological data, what information do we hold on to that could be shared out? • How could we invite ideas from new players, any new players
Social Networking for people with health conditions • Started by a family who wanted to help their brother – who else has this condition and what medicine/ treatment are they getting? • Now has 220,000 members covering 2,000 conditions. • Patientslikemeis able to conduct research using its client base that helps the health sector understand what treatments work best • Patients are better informed about their health before going to a doctor, or are able to avoid going to a doctor, Patients can get a better treatment plan without the doctor.
What does this mean for us? • Where is ‘jobseekerslikeme.com’? • Imagine what we could do if we knew what did and didn’t work for all customers. • What if people were able to help themselves back to work with minimal intervention from providers • How could we target our services better if we had this level of understanding
What do these two examples have in common • Both frustrated by existing institutions which didn’t have a better answer • They opened up and shared their knowledge • Others joined in and shared what they knew • They got better answers