Connecting4Success Advice Guru Virtual Training 2011

1. Connecting4SuccessAdvice Guru Virtual Training 2011 Module 1

2. Overview- Module 1 • What is the Connecting4Success Program? • Campus Services • Making Referrals • Quiz: Module 1

3. Connecting4Success Program Brief Program Overview: • The Connecting4Sucess is a mentorship program thatruns out of the University of Windsor’s Educational Development Centre • Second year of the program • Last year’s program numbers: • Advice Guru’s: 70 • Mentees: 98 • Upper year students and staff are paired with first-year students who could be at-risk (E.g. First Generation Students) who are enrolled in the same program/faculty

4. Connecting4Success Program • Time commitment: • Approximately 5 hours/month • The program runs for the entire academic year (August-March) • Advice Guru Recognition: • Position can be added to the Co-curricular Transcript • Two gift cards (fall/winter) • Program certificate • Program t-shirt • Giveaways throughout the year • Monies deposited on your UwinCARD to treat both you and your mentee to beverages and snacks during your meetings • Mentor Appreciation Dinner

5. Connecting4Success Program Advice Guru Responsibilities: • Complete and participate in trainings • Maintain confidentiality regarding your mentee • Meet face to face with your Mentees on the required touch points • Weekly in September, starting with Windsor Welcome Week • A minimum of twice in October • A minimum of once a month starting in November through to the end of March • Listen, coach and offer insight and support regarding the first-year university experience • Complete monthly reports and submit them by the deadline • Report immediately to staff any concerns • Refer your mentee to an appropriate service on campus, if they have an issue or problem • Attend program events with your mentee Please Note: Connecting4Success is not a tutoring program.

6. Confidentiality • As a mentor, you will encounter confidential information, such as students’ academic standing, personal difficulties, and/or contact information • You are required to keep this information confidential. You may only discuss these details with the Program Coordinator. • By signing the Advice Guru Code of Conduct you agreed to maintaining confidentiality when it comes to your mentee. Breeching confidentiality may result in your dismissal from the program.

7. U of WCampus Services

8. Turtle Island Aboriginal Education Centre • Turtle Island Aboriginal Education Centre was created in 1992 • Provides services and programming to meet the needs of Aboriginal students in a culturally supportive atmosphere • Turtle Island serves as a bridge to other services on campus • The office holds lunches, gatherings, and orientation events Contact information www.uwindsor.ca/aec (519)253-3000 Ext. 3481 turtleisland@uwindsor.ca

9. Advising Centre • Add, drop or withdraw from a course • Understand and discuss students’ degree audit • Review academic progress • Discuss problems impacting academic performance • Discuss changing or choosing majors • Develop and review degree/education plans • Clarify academic policies and procedures • Seek appropriate referrals Marty Lowman Susan Page Richard Lanspeary Laura Handsor Contact information • www.uwindsor.ca/advising • (519)253-3000 Ext. 1414 • advising@uwindsor.ca

10. Awards and Financial Aid • The office explains the procedural and policy guidelines of the OSAP program, assists students during the application process, distributes funds, and handles appeals • Information on scholarships, awards and bursaries • Work Study program Contact information • www.uwindsor.ca/awards • (519)253-3000 Ext. 3300 • award1@uwindsor.ca

11. Centre for Career Education • myCareer (job postings) • Resume help • Interview preparation • Volunteer Internship Program (VIP) • Co-op program • Career testing resources Contact information • www.uwindsor.ca/cce • (519)253-3000 Ext. 3895

12. Information Technology Services (ITS) • Help Desk (Ext. 4440) • CLEW • myUWindsor • Computer Lab and printing services • Student employment opportunities • Software depot –purchase software at discount prices Contact information • www.uwindsor.ca/its • (519)253-3000 Ext. 4440

13. Educational Development Centre • S.T.E.P.S. - www.uwindsor.ca/steps • Campus Life Line - www.uwindsor.ca/lifeline * Please familiarize yourself with the above websites and workshop topics • Volunteer and leadership opportunities (E.g. S.O.S., Connecting4Success and Windsor Welcome Week) • Student Disability Services is also housed in the Educational Development Centre Connecting4Success Advice Guru’s 2010-2011 Contact information • www.uwindsor.ca/edc • (519)253-3000 Ext. 3287 • sdevelop@uwindsor.ca

14. International Student Centre • Assists international students with their transition to Canada • Domestic students are welcome to attend events • International students make up over 10% of the University’s student population • Activities and events are held throughout the year for all students Contact information • www.uwindsor.ca/cisc • (519)253-3000 Ext. 3938 • isc@uwindsor.ca

15. Office of the Registrar Cashiers Office • Registration related information: Admissions, transcripts, grades, course offerings, important dates and calendars • A lot of information is now accessible through myUWindsor (Student Portal)- www.my.uwindsor.ca • Current year fees • Deadline dates • Payment rules • Withdrawal dates • Income tax receipts Contact information • www.uwindsor.ca/registrar • (519)253-3000 Ext. 3315 • registrar@uwindsor.ca Contact information • www.uwindsor.ca/cashiers • (519)253-3000 Ext. 3307 • cashiers@uwindsor.ca

16. Leddy Library • Library tours and orientation workshops • Resources and study tools include: • Access to library via web • Electronic resources, books, videos, CD, etc. • Reference help centre, live library chat • Course reserve • Networked computers and workstations • Quiet study areas for groups & individuals Contact information • www.uwindsor.ca/leddy • (519)253-3000 Ext. 3402

17. Campus Recreation • Access to The Forge fitness centre, pool, indoor track, basketball courts • First Aid and CPR certification, personal training specialist, fitness instructor specialist • Fitness and aqua fitness classes, sport instruction • Dance, intramural sports • Student employment opportunities Contact information www.uwindsor.ca/campusrec (519)253-3000 Ext. 2428

18. Student Counselling Centre • Provides free short-term, one-on-one counselling for personal or emotional difficulties • E.g. Depression, relationship or family problems, adjustment issues, anxiety • Help students deal with stress • Make referrals for longer term care • All services are free and confidential Contact information • www.uwindsor.ca/scc • (519)253-3000 Ext. 4616 • scc@uwindsor.ca

19. Student Disability Services • Accommodations for students with documented disabilities • State of the art technological hardware and software • BUILD Program- www.uwindsor.ca/build • Transition program for students with learning disabilities Contact information • www.uwindsor.ca/disability • (519)253-3000 Ext. 3288 • disability@uwindsor.ca

20. Student Health Services On-Campus Health Clinic • Acute care, minor surgery, allergy injections, lab tests, blood work, travel immunization, TB shots Health education classes • Smoking cessation, safe sex, nutrition, counselling etc. Contact information www.uwindsor.ca/health 519) 973-7002 CAW Student Centre, Room 242

21. Online Support • Student Health 101- online magazine to address health issues for students • http://www.sh101.ca/uwindsor.html • Essay-Zone- an interactive online writing resource that engages students while increasing their understanding of the writing process • http://www.academic-zone.com/login.php • Login/e-mail: your Uwin e-mail address (name@uwindsor.ca) • Password: raqazy%yz • Campus Life Line Website- provides students with just-in-time online support (academic, personal, social) • http://www.uwindsor.ca/lifeline

22. Making Referrals • What is the role of the Advice Guru? • You can not solve the students problems for them • But… you can refer them to the appropriate services on campus to get their problems/questions answered • You are coaching your mentee, not advising, tutoring and/or fixing

23. Making Referrals • At some point during your mentorship, if your mentee’s personal problem, behavior or situation makes you feel ill-equipped, uncomfortable, or helpless please refer your mentee to: Student Counselling Services 519-253-3000 Ext. 4616 • After you make a referral to the SCC please notify the Connecting4Success Program Coordinator, Ms. Danielle Handsor (e-mail: danielle@uwindsor.ca, phone: 519-253-3000 Ext. 3468)

24. Congratulations! You have almost completed Module 1. Now it’s time to take the quiz! If the first link doesn’t work, try the other link. http://app.fluidsurveys.com/surveys/danielle-w/module-1-quiz-1/ http://app.fluidsurveys.com/surveys/danielle-w/module-1-quiz-2/ If you cannot click on the link, please copy and paste the link into your browser.