Systems Thinking & Efficiency Briefings from the Pilots September 2005. About this session. Why did Preston City Council get Involved. Preston City Council Income Collection Intervention. What we Discovered. What Improvements did we make to the Service. Conclusion.
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We could prove it!
Defacto Purpose – Meet KPIs for rent arrears.
Revised Purpose – “Right amount, right time.”
Full Support of Interim Director/ Chief Executive.