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BUSN 258 Week 3 DQ Latest-DeVry
BUSN 258 Week 3 DQ 1 Latest-DeVry
Talking to Customers on the Telephone (graded)
Choose one of the Action Tips in Chapter 4 of the textbook, and discuss it with examples.
BUSN 258 Week 3 DQ 2 Latest-DeVry
Electronic and Internet Communication (graded)
Choose one of the Action Tips in Chapter 5 of the textbook, and discuss why it is important. Provide an
example of the tip, from your experience as a customer, or your experience as an employee.