Beyond Nurses ’ and Nursing Assistants’ Job Satisfaction: Work Engagement and its Research Implications. Michelle Simpson, PhD, RN, Assistant Professor. The Goal.
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Michelle Simpson, PhD, RN, Assistant Professor
To create a work setting that enables nurses’ and CNAs’ to deliver the resident centered quality care they are capable of providing.
(NQF, 2004; JCAHO, 2005)
the more satisfied the employee, the better their job
(Probst et al., 2010)
(McNeese,-Smith, 1996; McCloskey & McCain, 1988)
Best predictors of job satisfaction: pay and leadership
emotional exhaustion and cynicism (burnout
Rather than a momentary and specific state, engagement refers to a more persistent and pervasive affective-cognitive state that is not focused on any particular object, event, individual, or behavior.
(Schaufeli, Salanova, 2002, p.74).
47% of the variance explained (Simpson,2009)
Core Work Environment Resources