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Managing Lotus Domino/Notes with HP OpenView Operations and the nworks SPI for Domino

Managing Lotus Domino/Notes with HP OpenView Operations and the nworks SPI for Domino. A little history…. nworks established 1994 Worldwide customer base System monitoring product history TelAlert SPI (contract) Baan SPI (hp contact) BMC / New Dimension SPI (contract) Remedy SPI (hp oem)

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Managing Lotus Domino/Notes with HP OpenView Operations and the nworks SPI for Domino

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  1. Managing Lotus Domino/Notes with HP OpenView Operations and the nworks SPI for Domino

  2. A little history… • nworks established 1994 • Worldwide customer base • System monitoring product history • TelAlert SPI (contract) • Baan SPI (hp contact) • BMC / New Dimension SPI (contract) • Remedy SPI (hp oem) • AppWorx SPI (contract) • St Bernard SPI (contract) • Lotus Domino/Notes SPI & MP • VMware SPI & MP • BlackBerry SPI & MP (Q12007)

  3. SPI for Domino Feature Set • Integrated into OVO consoles – operators don’t need Domino specific expertise • Provides automated monitoring of typical Domino problems • Domino specific event description and instruction text • Comprehensive database, mail, task, server, and web monitoring • Domino statistic collection, report generation, and web-based report publishing

  4. Lotus Domino/Notes Support • Lotus Domino/Notes • Version 5, 6 & 7 • Windows 2000, 2003 • Linux • HP OpenView Operations • Unix Versions 7.x & 8.x • Windows Version 7.x

  5. Domino/Notes Server statrep.nsf Domino Web DominoWeb Log log.nsf ASCII Logfile Web Process Check Stats Monitor Console I/F OVO Agent Managed Node Management Server OVO Manager nworks Policies/ Templates nworks Tools/ Apps Windows Agent Architecture Add-in Metrics Utility ovpa EPC Reporter nworks reports

  6. nworks Logfile Templates or Policies nworks Monitor Templates or Polices Unix Agent Architecture Domino/Notes Server Domino-API statrep.nsf log.nsf nwmwu DSI/DDF Statistics Tool Log I/F Tool Application Perf Tool Domino Console I/F EPC/Coda OVPA nworks Log file OVO Monitor Interface OVO logfile encapsulator OVO Agent OVO Managed Node OVO Management Server Reporter OVO Manager

  7. Domino Logfile Monitoring • Domino events going into log.nsf are converted real time into a standard file monitored by OVO logfile templates/policies • Central customization and management of critical messages • Automatic and operator actions (FixUp, Compact) • Capture state of server at time of problem with Domino console command interface and OVO annotation text interface • Lotus event help text converted to OVO help

  8. Domino Statistic Monitoring • Monitor Domino statistics using centralized OVO monitor templates/policies • Reliable opcmon interface • Automatically execute actions include Domino console commands • Monitor for values over threshold for specified duration • User Counts, Availability Index, Mail Statistics • Monitor any available Domino statistics using standard Domino SPI interface

  9. Database Monitoring Policies • Alert on un-accessed databases for selectable time • Alert on increased database accesses based on user defined threshold • Read/Write counts for past day, week, month • Domino logfile specific size monitoring • Whitespace monitors both global and database specific • Database ACL change monitoring

  10. Server Monitor • Automatically monitor appropriate tasks for each system • Monitor for tasks that should not be running • Optionally stop task automatically or via operator initiated action • Statlog & Catalog

  11. Mail Monitoring Policies • User Mail DB Monitoring • Whitespace • Average mail delivery time for each user • Message sizes • Mail database growth beyond allowed level • Mail message document counts • Mail.box Monitoring • Size & whitespace monitoring • Documents more than 30 minutes old • Exchange Connector • Exchange.box and user mail box document count monitoring • Exchange.box and mail.box size monitoring • Off-hours mail box compact • Automatically restrict access, stop/restart mail router

  12. Reporting • Integrated Reporter Support • Server Reports • Server Availability • Server User Counts • Domino Configuration • Database Reports • Database usage and summary report • Database Read/Write counts • Mail Reports • Mail Usage • Mail Average Delivery Time • Top Mail Users • Top Mail Message Sizes • Dead Mail hp OpenView embedded performance

  13. Reports • Server Availability and Users • Server Uptime SLA • Average Mail Delivery Time • Mail Delivery • Top Mail Message Size • Top Mail Users • Current Dead Mail Summary • DB Usage Summary • Mail DB Usage Summary • Server Load Summary • Domino Configuration hp OpenView embedded performance

  14. Example Database Trend Report

  15. Example Availability Reports Average Delivery Time Per Mail DB

  16. For more information… • www.nworks.com • sales@nworks.com • +1 209 545 5000

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