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One Stop Shop Student Services Model. Mt. San Antonio College Deanna Smedley, Counselor Angel Lujan, Counselor. Defining the “One Stop Shop Student Services Model (OSS)”.

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one stop shop student services model

One Stop Shop Student Services Model

Mt. San Antonio College

Deanna Smedley, Counselor

Angel Lujan, Counselor

defining the one stop shop student services model oss
Defining the “One Stop Shop Student Services Model (OSS)”

Centralized location, where students can gain access toward college services in one building vs. scattered offices throughout campus in order to enhance accessibility of services.

mt sac s oss components
First Floor

Assessment

Admissions

High School Outreach

DSPS

EOPS, CalWORKS, CARE

Office of Vice President of Student Services

Second Floor

Counseling Center

Financial Aid

Bridge

Career Placement Services

Career Transfer Center

Mt. Sac’s OSS Components
not included in oss
Not Included in OSS
  • Health Services Center
  • Office of Student Life
advantages
Advantages
  • Student can potentially complete matriculation process with more efficiency
  • Counselor can walk student to appropriate service if necessary
  • Limits first time student intimidation factor
  • Consequently may assist in reducing number of students that are lost through matriculation process
  • Allows for efficient consultation/communication with other service staff
what is connect 4
What is Connect 4?
  • Matriculation process: students complete four components- Apply, Test, Orientation, Registration
  • Target population: Recent high school graduate, feeder high school
  • Includes referrals made by Upward Bound, Bridge Program, Counseling/Advising, other student services, or high school