Today s clash of cultures on college campuses the role it needs to play
Download
1 / 33

- PowerPoint PPT Presentation


  • 113 Views
  • Uploaded on

Today’s Clash of Cultures on College Campuses & the Role IT Needs to Play. Morris W. Beverage, Jr. May 2008. Sociological Transformation (Culture) vs. Technological Transformation (Culture). Sociological Transformation (Culture) . It’s an “Us” vs. “Them” world now.

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about '' - trella


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
Today s clash of cultures on college campuses the role it needs to play l.jpg

Today’s Clash of Cultures on College Campuses & the Role IT Needs to Play

Morris W. Beverage, Jr.

May 2008


Sociological transformation culture vs technological transformation culture l.jpg

Sociological Transformation (Culture) vs.Technological Transformation (Culture)


Sociological transformation culture l.jpg

Sociological Transformation (Culture)

It’s an “Us” vs. “Them” world now.

(But who are “us” and who are “them”?)


The evolution of service paradigms l.jpg
The Evolution of Service Paradigms

The Instructional Paradigm:

A college or university is an institution that exists to provide me with instruction. (Student)

vs.

The Learning Paradigm:

A college or university is an institution that exists to provide me with a learning opportunity. (Customer)

vs.

The Commodity Paradigm

A college or university is an institution that exists to provide me with a degree. (Consumer)


About us l.jpg

Ourselves

About Us

  • Impact on Faculty:

    • Expectation of seamless transferability

    • Expectation of ‘convenience’ factor

    • Expectation of faculty access and responsiveness

      “Some students enter universities believing that the fast-food principles of convenience, on-demand, and instant response can be generalized to education.”

      – Aimee J. Luebben,

      University of Southern Indiana

In Academic Leader


Impact on faculty l.jpg

Ourselves

Impact on Faculty

  • Student evaluations can drive the teaching process

  • www.RateMyProfessors.com

    • Faculty rated on Quality, Easiness, & Sexiness

    • For faculty with at least 10 student posts… Students gave sexy professors higher quality and easiness scores than their non-sexy counterparts.

Felton, Mitchell & Stinson (2004). Web-based student evaluations of professors: The relations between perceived quality, easiness and sexiness. Assessment & Evaluation in Higher Education.


Impact on faculty7 l.jpg

Ourselves

Impact on Faculty

  • Faculty feel administrative pressure to expand the use of technology within their instructional activities

    • Insufficient professional development opportunities

    • Inadequate training on new technology

    • Unclear expectations

Mars & Ginter (2007). Connecting organizational environments with the instructional technology practices of community college faculty. Community College Review.


Administration l.jpg

Ourselves

Administration

  • 2005 “Survey of College and University Presidents” (The Chronicle of Higher Education)


Slide9 l.jpg

MONEY

CHIEF FINANCIAL OFFICER

FUNDRAISING

GOLFING


About us10 l.jpg

Our Environment

About Us

  • Higher Education serving the ‘economy’

  • Increasing emphasis on workforce development

  • Spellings Commission Report (2006): “A Test of Leadership: Charting the Future of Higher Education”

  • "U.S. higher education needs to improve in dramatic ways," changing from "a system primarily based on reputation to one based on performance."


The changing relationship l.jpg

Our Environment

ACADEMIA

INDUSTRY

STATE

The Changing Relationship

Etzkowitz & Leydesdorff (2001). The dynamics of innovation: From national systems and “Mode 2” to a triple helix of university-industry-government relations. Research Policy.


A changing culture within l.jpg
A Changing Culture Within

Our

Paradigm

Faculty

Expectations

of

Student


A changing culture within13 l.jpg
A Changing Culture Within

Our

Paradigm

Faculty

Their

Paradigm

Faculty

Students'

Expectations


Who we serve l.jpg

Our Students

Who We Serve

“The Transactional Student”

Transactional nature of institution/student relationship

  • Fee for services (tuition for a degree)

  • Demand for alternative delivery options

  • Higher Education as a ‘For-Profit’ enterprise

    Increasing litigation from students

  • Rapid increase in tort litigation

  • Student Bill of Rights


Student consumerism l.jpg

Our Students

Student Consumerism

Delucchi & Korgen(2002). “We’re the customer – we pay the tuition”: Student consumerism among undergraduate sociology majors. Teaching Sociology.


The contractual relationship l.jpg

Our Students

The Contractual Relationship

“COURT UPHOLDS RIGHT OF A UNIVERSITY TO DENY DEGREE TO STUDENT WHO KILLED ANOTHER”

  • Johns Hopkins University was within its rights when it denied a diploma to a student who, after completing his course work, killed another student, a Maryland appeals court said this month. Robert Harwood Jr. shot and killed Rex Chao on the campus in April 1996.

Gose (2000). Chronicle of Higher Education


The contractual relationship17 l.jpg

Our Students

The Contractual Relationship

“COURT UPHOLDS RIGHT OF A UNIVERSITY TO DENY DEGREE TO STUDENT WHO KILLED ANOTHER”

  • Mr. Harwood argued that a lower court had erred in rejecting his lawsuit against the university, in which he said he was entitled to the degree because he had completed the academic requirements for it.

Gose (2000). Chronicle of Higher Education


The contractual relationship18 l.jpg

Our Students

The Contractual Relationship

“COURT UPHOLDS RIGHT OF A UNIVERSITY TO DENY DEGREE TO STUDENT WHO KILLED ANOTHER”

  • However, the Maryland Court of Special Appeals--the state's second-highest court--said the relationship between a student and a private institution "is largely contractual in nature," and noted that Mr. Harwood had clearly violated the university's conduct code by killing Mr. Chao.

  • The university's conduct code states that students "who harm or have the potential of harming others . . . will be disciplined and may forfeit their right to be members of the university community."

Gose (2000). Chronicle of Higher Education


The contractual relationship19 l.jpg

Our Students

The Contractual Relationship

“COURT UPHOLDS RIGHT OF A UNIVERSITY TO DENY DEGREE TO STUDENT WHO KILLED ANOTHER”

  • Mr. Harwood pleaded guilty to murder and is currently serving a 35-year prison sentence.

Gose (2000). Chronicle of Higher Education


Cheating l.jpg

Our Students

Cheating

  • Center for Academic Integrity’s National Survey of Undergraduate Students

  • 17,401 students at 19 schools


Self reports of cheating l.jpg

Our Students

Self-Reports of Cheating



Sociological transformation culture vs technological transformation culture23 l.jpg

Sociological Transformation (Culture) vs.Technological Transformation (Culture)


Sociological transformation culture vs technological transformation culture24 l.jpg

Sociological Transformation (Culture) vs.Technological Transformation (Culture)

Does it have to be this way?


Slide25 l.jpg

Are these competing cultures?

Sociological

Culture

Technological

Culture


Slide26 l.jpg

An integrated view of culture

Sociological

Technological


The limits of technology l.jpg
The Limits of Technology

Socio-techno-logical systems never fail for lack of technology, they always fail for social reasons.

Bruno LaTour – “Aramus; or the love of technology”


Slide28 l.jpg

The Challenge Facing IT Professionals

Sociological Orientation

Sociological Problem

Sociological Solution

Convert

Restate

Identify

Technological Solution

Technological Problem

Technological Orientation


Slide29 l.jpg

The Challenge

Sociological Orientation

  • Cheating on online exams

    • Easier to do

    • Harder to detect

    • How can we discourage it?

  • Control the process, but understand that it will be a continuous process – new technology brings new opportunities to cheat (like using cell phones to photograph exam questions!)

Sociological Problem

Sociological Solution

Convert

Restate

Identify

Technological Solution

Technological Problem

  • Technology makes cheating easier

  • Tests are displayed in browsers

  • Students can copy/print tests; research answers on other websites

  • Use a lockdown browser to prevent students from accessing other sites

  • Disable printing, selecting, copying abilities

Technological Orientation


Slide30 l.jpg

The Challenge

Sociological Orientation

  • Communicating with ALL stakeholders in an emergency

    • Students

    • Faculty & staff

    • Community

  • Relevant, effective & timely information is provided to all stakeholders at appropriate times during an emergency

Sociological Problem

Sociological Solution

Convert

Restate

Identify

Technological Solution

Technological Problem

  • Array of technologies (cell phones, PC’s, radio, TV, etc.) available to stakeholders

  • Timeliness of communication

  • Availability of resources (power, people)

  • Develop comprehensive system to broadcast message simultaneously to all mediums with backup plan that addresses resource outages

Technological Orientation


Take home message l.jpg
Take-Home Message

  • If you plan to impact your career, don’t take more computer classes, because…

  • The study of business is the study of systems, but…

  • The study of management is the study of people


Competencies it professionals should have l.jpg
CompetenciesIT Professionals should have

  • The ability to think strategically from both a sociological and technological perspective

  • Strong leadership skills, communication skills and customer service skills

  • Ability to create and manage strategic partnerships

  • Understanding change and how to take advantage of the opportunities change affords

  • Self-directed learning skills


Thank you l.jpg

Today’s Clash of Cultures on College Campuses & the Role IT Needs to Play

Thank you!