Benchmarking
Download
1 / 7

Benchmarking - PowerPoint PPT Presentation


  • 317 Views
  • Uploaded on

Benchmarking. Chapter 8 By: Anitha Veerpaneni, Kristie Winnett, and Danielle Steibel. Benchmarking. Focus Questions What is your definition of benchmarking? Why is benchmarking important?. Benchmarking. According to the text benchmarking is:

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'Benchmarking' - trapper


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
Benchmarking

Benchmarking

Chapter 8

By: Anitha Veerpaneni, Kristie Winnett, and Danielle Steibel


Benchmarking1
Benchmarking

Focus Questions

  • What is your definition of benchmarking?

  • Why is benchmarking important?


Benchmarking2
Benchmarking

  • According to the text benchmarking is:

    “systematic search for best practices, innovative ideas, and highly effective operating procedures”

  • Benchmarking is important because:

    It constantly challenges your organization to improve, and to set new goals and objectives


Benchmarking3
Benchmarking

Six Techniques for Benchmarking

  • Decide what to benchmark

  • Understand current performance

  • Plan

  • Study others

  • Learn from the data

  • Use the findings


Benchmarking4
Benchmarking

Weaknesses of Benchmarking

  • Timely and costly to initiate

  • Standards are constantly changing

  • Lack of originality

  • Difficult to initiate if don’t have internal cooperation

  • Setting goals for the company which do not necessarily fit the company objectives



References
References

Besterfield, D., Besterfield-Michna, C., Besterfield, G., & Besterfield-Sacre, M. (2003). Total Quality Management (3rd ed.). Saddle River, New Jersey: Pearson Education.