1 / 7

Benchmarking

Benchmarking. Chapter 8 By: Anitha Veerpaneni, Kristie Winnett, and Danielle Steibel. Benchmarking. Focus Questions What is your definition of benchmarking? Why is benchmarking important?. Benchmarking. According to the text benchmarking is:

trapper
Download Presentation

Benchmarking

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Benchmarking Chapter 8 By: Anitha Veerpaneni, Kristie Winnett, and Danielle Steibel

  2. Benchmarking Focus Questions • What is your definition of benchmarking? • Why is benchmarking important?

  3. Benchmarking • According to the text benchmarking is: “systematic search for best practices, innovative ideas, and highly effective operating procedures” • Benchmarking is important because: It constantly challenges your organization to improve, and to set new goals and objectives

  4. Benchmarking Six Techniques for Benchmarking • Decide what to benchmark • Understand current performance • Plan • Study others • Learn from the data • Use the findings

  5. Benchmarking Weaknesses of Benchmarking • Timely and costly to initiate • Standards are constantly changing • Lack of originality • Difficult to initiate if don’t have internal cooperation • Setting goals for the company which do not necessarily fit the company objectives

  6. QUESTIONS?

  7. References Besterfield, D., Besterfield-Michna, C., Besterfield, G., & Besterfield-Sacre, M. (2003). Total Quality Management (3rd ed.). Saddle River, New Jersey: Pearson Education.

More Related