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A Model of Electronic Comme r ce Critical Success Factors in Procurement Process. M.Sc. Mateja Podlogar, Teaching Assistant eProcurement Laboratory, eCommerce Center, Faculty of Organizational Sciences, University of Maribor, Slovenia Mateja.Podlogar@ FOV . U ni- M b.si
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A Model of Electronic Commerce Critical Success Factors in Procurement Process M.Sc. Mateja Podlogar, Teaching AssistanteProcurement Laboratory, eCommerce Center, Faculty of Organizational Sciences, University of Maribor, Slovenia Mateja.Podlogar@FOV.Uni-Mb.si http://eCom.fov.uni-mb.si 25 October, 2002 Merkur Day
Procurement process and Electronic Commerce 25 October, 2002 Merkur Day
Reduce costs Reduce time Improve business-executing quality E-Commerce promises great opportunities Closer relationships between buyers and suppliers Buyer Supplier B u s i n e s s p r o c e s s r e d e s i g n 25 October, 2002 Merkur Day
Problem definitions • The problem of the electronic commerce critical success factors ignorance in the procurement process. • The efficient electronic commerce introduction into the process. • The procurement process - a strategically importance to enterprises' business processes. 25 October, 2002 Merkur Day
Goals of the Research • A Model of Electronic Commerce Critical Success Factors in Procurement Process. • Research questions: • What are the electronic commerce factors in procurement process? • What is the importance of each electronic commerce factor in procurement process? • What is the connection and dependence among these factors? 25 October, 2002 Merkur Day
Research Methodology - empirical study • Literature review. • Interviews in five large enterprises in Slovenia • Procurement, logistics and informatics managers from three different enterprises tested the questionnaire. • 250 large enterprises with web page and the highest revenues in Slovenia. • The questionnaires returned by the 133 respondents. 25 October, 2002 Merkur Day
Limitations • e-Commerce between a buyerand a supplier, • Procurement process between a buyer and a direct supplier, • 250 large enterprises with web page and the highest revenues in Slovenia. 25 October, 2002 Merkur Day
Research model 25 October, 2002 Merkur Day
The questionnaire Three parts: • Respondents and enterprises data, • Electronic commerce experiences and • Electronic commerce critical sucess factors (time, costs, simplicity and the number of transactions) Second part: • Please provide the existence and/or future plans for Electronic Commerce strategy and its definition in your enterprise • Please indicate whether your enterprise has a Director/Manager of Electronic Commerce: • Does your enterprise use ERP (Enterprise Resource Planning) system (SAP, Oracle Business Suite, Baan, Navision, Kopa ERP, MAOP – MCR solutions, your own solution)? 25 October, 2002 Merkur Day
Electronic Commerce Experiences– Electronic commerce strategy 25 October, 2002 Merkur Day
Electronic Commerce Experiences– Director/Manager of Electronic Commerce 25 October, 2002 Merkur Day
Electronic Commerce Experiences– ERP (Enterprise Resource Planning) system use 25 October, 2002 Merkur Day
A model of critical success factors in procurement process 25 October, 2002 Merkur Day
First group of factors: Time of business data processing 25 October, 2002 Merkur Day
Second group of factors: Costs of business data processing 25 October, 2002 Merkur Day
Third group of factors: Simplicity of business data processing 25 October, 2002 Merkur Day
Fourth group of factors: The number of transaction in connection with business data processing 25 October, 2002 Merkur Day
Conclusions • In a practical sense, it is very important to know findings in connection with electronic commerce that are important for its development and implementation. • Researchers may give importance only to those factors that are found as really important ones. • Second practical contribution is that planning, implementation and expanding of e-Commerce in procurement process give some suggestions on how to become more efficient and effective. • Knowing e-Commerce factors contribute to finding new business opportunities and also to the enterprise competitiveness. 25 October, 2002 Merkur Day