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A Model of Electronic Comme r ce Critical Success Factors in Procurement Process. M.Sc. Mateja Podlogar, Teaching Assistant eProcurement Laboratory, eCommerce Center, Faculty of Organizational Sciences, University of Maribor, Slovenia [email protected] FOV . U ni- M b.si

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a model of electronic comme r ce critical success factors in procurement process
A Model of Electronic Commerce Critical Success Factors in Procurement Process

M.Sc. Mateja Podlogar, Teaching AssistanteProcurement Laboratory, eCommerce Center,

Faculty of Organizational Sciences,

University of Maribor, Slovenia

[email protected]

http://eCom.fov.uni-mb.si

25 October, 2002 Merkur Day

slide3
Reduce costs

Reduce time

Improve business-executing quality

E-Commerce promises great opportunities

Closer relationships between buyers and suppliers

Buyer

Supplier

B u s i n e s s p r o c e s s r e d e s i g n

25 October, 2002 Merkur Day

problem definitions
Problem definitions
  • The problem of the electronic commerce critical success factors ignorance in the procurement process.
  • The efficient electronic commerce introduction into the process.
  • The procurement process - a strategically importance to enterprises' business processes.

25 October, 2002 Merkur Day

goals of the research
Goals of the Research
  • A Model of Electronic Commerce Critical Success Factors in Procurement Process.
  • Research questions:
    • What are the electronic commerce factors in procurement process?
    • What is the importance of each electronic commerce factor in procurement process?
    • What is the connection and dependence among these factors?

25 October, 2002 Merkur Day

research methodology empirical study
Research Methodology - empirical study
  • Literature review.
  • Interviews in five large enterprises in Slovenia
  • Procurement, logistics and informatics managers from three different enterprises tested the questionnaire.
  • 250 large enterprises with web page and the highest revenues in Slovenia.
  • The questionnaires returned by the 133 respondents.

25 October, 2002 Merkur Day

limitations
Limitations
  • e-Commerce between a buyerand a supplier,
  • Procurement process between a buyer and a direct supplier,
  • 250 large enterprises with web page and the highest revenues in Slovenia.

25 October, 2002 Merkur Day

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Research model

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the questionnaire
The questionnaire

Three parts:

  • Respondents and enterprises data,
  • Electronic commerce experiences and
  • Electronic commerce critical sucess factors (time, costs, simplicity and the number of transactions)

Second part:

  • Please provide the existence and/or future plans for Electronic Commerce strategy and its definition in your enterprise
  • Please indicate whether your enterprise has a Director/Manager of Electronic Commerce:
  • Does your enterprise use ERP (Enterprise Resource Planning) system (SAP, Oracle Business Suite, Baan, Navision, Kopa ERP, MAOP – MCR solutions, your own solution)?

25 October, 2002 Merkur Day

electronic co mmerce experiences electronic commerce strategy
Electronic Commerce Experiences– Electronic commerce strategy

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electronic co mmerce experiences director manager of electronic commerce
Electronic Commerce Experiences– Director/Manager of Electronic Commerce

25 October, 2002 Merkur Day

electronic co mmerce experiences erp enterprise resource planning system use
Electronic Commerce Experiences– ERP (Enterprise Resource Planning) system use

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slide14
First group of factors:

Time of business data processing

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Second group of factors:

Costs of business data processing

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Third group of factors:

Simplicity of business data processing

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Fourth group of factors:

The number of transaction in connection with business data processing

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conclusions
Conclusions
  • In a practical sense, it is very important to know findings in connection with electronic commerce that are important for its development and implementation.
  • Researchers may give importance only to those factors that are found as really important ones.
  • Second practical contribution is that planning, implementation and expanding of e-Commerce in procurement process give some suggestions on how to become more efficient and effective.
  • Knowing e-Commerce factors contribute to finding new business opportunities and also to the enterprise competitiveness.

25 October, 2002 Merkur Day

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