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Lobby Talk

Lobby Talk. “Communicate the ‘Right’ Ideas, Build Rapport and Be Consistent - That’s The Key To Lobby Talk!” - Master Moody. Goals. Learn Basic Lobby Talk Practice Confirm. Lobby Talk - Purpose…. Knowing These Will Save You Trouble. Each “Lobby Talk” Is Designed for a Specific Reason.

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Lobby Talk

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  1. Lobby Talk “Communicate the ‘Right’ Ideas, Build Rapport and Be Consistent - That’s The Key To Lobby Talk!” - Master Moody

  2. Goals • Learn Basic Lobby Talk • Practice • Confirm

  3. Lobby Talk - Purpose… • Knowing These Will Save You Trouble. • Each “Lobby Talk” Is Designed for a Specific Reason. • If You Forget, Review Operations Manual After You “Missed” a Question. • Practice at Least Once Every 8 Weeks.

  4. Lobby Talk • This is where we review professional responses to common questions parents and students may ask. Following the responses, is a list of Preferred alternatives to common responses.

  5. Practicing On Your Own… • Read Out Loud • Read To Mirror

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  18. Magic Phrases • The Magic is that there’s No Magic! • “Oh by the way… “ • “That’s OK…“ • “So what’s Johnny been getting out of his Karate Classes?“ • “at Home?” • “at School?” • “Come back and let me give you some information” • Agree… “Just to clarify my thinking…”

  19. Magic Phrases

  20. Instructor Talk

  21. Role Playing Rules • Stay in character. • Don’t discuss it DO it! • Be tough but don’t overdo it. • The more realistic you are the more intros you will get

  22. Lobby Talk… If You “Got It” • Role Play With Another Instructor From Your Academy • 9x Each • Role Play With Instructor From 1 Other Academy • 2x Each • Role Play With Master Moody • 1x Each

  23. Reminders: • Knowing This Will Save You Trouble. • Each “Lobby Talk” Is Designed for a Specific Reason. • If You Forget, Review Operations Manual After You “Missed” a Question. • Practice at Least Once Every 8 Weeks.

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