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B OARD P RESENTATION 2006

Group 8 Dickson CHAN / Michelle CHONG / Jonathan WONG / Karen WONG. B OARD P RESENTATION 2006. Presentation Outline. Introduction Aircrew Resource Airport Resource Contingency Plan Maintenance Summary + Questions. Introduction. What we are?. Fleet of 6 x Boeing 767-200ERs

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B OARD P RESENTATION 2006

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  1. Group 8Dickson CHAN / Michelle CHONG / Jonathan WONG/ Karen WONG BOARD PRESENTATION 2006

  2. Presentation Outline • Introduction • Aircrew Resource • Airport Resource • Contingency Plan • Maintenance • Summary + Questions

  3. Introduction What we are? • Fleet of 6 x Boeing 767-200ERs • All business class cabin • 100 passengers • 7 Flight Attendants Where we fly? SYD, MEL, HKG & STN London (STN) Hong Kong (HKG) Frequencies HKG/SYD: 7 per week HKG/MEL: 7 per week HKG/STN: 12 per week Sydney (SYD) Melbourne (MEL)

  4. Aircrew Resource • Crew Base Options include: Sydney / Melbourne / Hong Kong / London London (STN) Hong Kong (HKG) Sydney (SYD) Melbourne (MEL) * Basing at HKG will reduce outport hotel room numbers by 46%

  5. Aircrew Resource • Work Rules

  6. Aircrew Resource • Flight Patterns

  7. Aircrew Resource • Key Performance Indicators • Cabin crew premium is 10.2%point lower than Australian Airlines

  8. Airport Staff Resource • Basic Work Rules • Maximum 160 hrs per roster • Minimum 48 hrs per roster • 8 days off per roster • Annual Leave is 5 weeks per year • Sick Leave is 6 days per year

  9. Airport Staff Resource • Passenger Arrival Patterns • Expected seat factor = 70% • B767-200 – 100 seats • Distribution(%) x no. of pax = Passenger Arrivals

  10. Airport Staff Resource • Passenger Arrival Patterns (2) Staff Required • Service Standard: 2min • 7 pax served every 15min • Check-in 3 pax = 3/7 = 1 staff • Check-in 9 pax = 9/7 = 2 staff • Check-in 17pax = 17/7= 3 staff

  11. Airport Staff Resource • Example: HKG Arrival Pattern

  12. Airport Staff Resource • Shifts • 8-hours shifts & 4-hours shifts • 3 staff x 8 hours x 7 days = 168 man hours • [2 staff x 8 hours x 7 days] + [1 staff x 4 hours x 7 days] = 140 man hours. • Only rostered in staff that are needed • Keep staff busy • Lowest costs solutions

  13. Airport Staff Resource • Example: SYD & HKG Roster SYD HKG

  14. Contingency Plan • Major Goals of Contingency Planning • To restore the originally scheduled service as soon as possible • To mitigate the impact of disruptions on passengers and provide them with the best alternative • To retain the minimum amount of resource and compensation

  15. Contingency Plan • Event Status Level

  16. Contingency Plan • Case Study • Hong Kong to Stansted • YK001 departs at 00:30 • Due to technical problems, the aircraft has to fly back to HKG for maintenance

  17. Contingency Plan • Case Study – Possible Scenario • Scenario I: Take-off again after 5 hours delay • Scenario II: Cancellation of YK001

  18. Contingency Plan • Case Study – Ground Staff Arrangement • No standby will be used in this case studyas it is not efficient to handle the passengers

  19. Contingency Plan • Case Study – Flight & Cabin Crew arrangement • Swapping over is one of the features to provide flexibility

  20. Contingency Plan • Case Study – reallocation of passengers • Solution 1: Allocation passengers in Plaza Premium Lounge in Hong Kong International Airport • Solution 2: Book passengers in the next available flights and provide accommodation in nearby hotel

  21. Maintenance • Introduction • 6 x Boeing 767-200ERs with GE CF6-80C2 engines • Additional ETOPS requirements • Maintenance: not part of the core business • Balance between maintenance service quality and costs • Monthly review of reliability and performance

  22. Maintenance • Line Maintenance (SYD, MEL, HKG & STN) Line Maintenance Provider Port Aircraft Ground Time SYDNEY 7hr 30min MELBOUNRE 8hr 30min 1hr 50min – 2hr 30min 4 x 24hr maintenance blocks HONG KONG STANSTED 17hr 30min (YK001>YK012) 18 hr (YK011>YK002)

  23. Maintenance • Heavy Maintenance • Outsourced to TAECO (Xiamen, China) • Aircraft has to be ferried from Hong Kong • 767-200ER offline for 4-5 weeks • Schedule-changes or dry-lease a 767-200ER • D-checks will be scheduled during low-season

  24. Maintenance • Engine Overhaul & Maintenance Workshop location Maintenance, Repair & Overhaul for General Electric CF6-80C2 engine Sydney & Melbourne (Australia) Amsterdam (The Netherlands) Hannover (Germany) Frankfurt (Germany)

  25. Summary • Business model proven in the Trans-Atlantic market • Applying this model on our market, avoiding Ozjet’s mistakes • Profit of $21.1 million AUD (NS06, before interest and tax) • Operating Ratio: 113.4%, Gross Profit Margin at 11.8% • Breakeven SF (66.9%); PAX SF (75.9%) • Aircraft Utilisation: 14.7 hrs per day • Fleet Planning: Acquiring additional BBJ2s for new routes 2 x 767-200ERs for London to Hong Kong

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