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Harry Chapman Principal Bay Area Consulting Group LLC Hchapman@baconsulting (415) 971-5746

Case Study No. 4 Playgrounds and Performance: Results Management at KaBoom !. Harry Chapman Principal Bay Area Consulting Group LLC Hchapman@baconsulting.net (415) 971-5746. 9. The Situation:

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Harry Chapman Principal Bay Area Consulting Group LLC Hchapman@baconsulting (415) 971-5746

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  1. Case Study No. 4 Playgrounds and Performance: Results Management at KaBoom! Harry Chapman Principal Bay Area Consulting Group LLC Hchapman@baconsulting.net (415) 971-5746 9

  2. The Situation: • KaBOOm! – a “not-for-profit” that built playgrounds in “kid-rich, playground-poor” neighborhoods. • Board Challenge: • “Getting too much information and didn’t know what to pay attention to” • “We wanted to be able to determine in what ways KaBOOM! Was most successful and healthy.” • “People will do what you measure; be careful what you measure because it’s going to drive people’s behavior” • “I want our measures to be internally driven, not funder dirven. I want a measurement system htat is supported by the organizational culture so that the board, myself and our staff ‘own’ the data from the outset.”

  3. Theory of the Problem

  4. Theory of Change

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