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School-Wide Crisis/Critical Incident/Emergency Management: It Takes A Village. Developed By Guidance and Placement Section, Missouri Department of Elementary and Secondary Education In Partnership With Missouri Center for Career Education Missouri School Counselor Association.

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School-Wide Crisis/Critical Incident/Emergency Management: It Takes A Village


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    1. School-Wide Crisis/Critical Incident/Emergency Management:It Takes A Village Developed By Guidance and Placement Section, Missouri Department of Elementary and Secondary Education In Partnership With Missouri Center for Career Education Missouri School Counselor Association

    2. It CAN Happen Here! • “A crisis is an event that is extraordinary. It cannot be predicted…. [A] crisis is a situation where schools could be faced with inadequate information, not enough time, and insufficient resources, but in which leaders must make one or many crucial decisions.” (USDOE, 2003, p. 1-5). Missouri Comprehensive Guidance Programs: Linking School Success with Life Success

    3. A school crisis/critical incident… • Is any event that affects the emotional stability of students and/or staff and disrupts the educational process • Ranges in scope and intensity from incidents that directly or indirectly affect a single student to ones that impact the entire community • Can happen before, during or after school; on or off school campuses Missouri Comprehensive Guidance Programs: Linking School Success with Life Success

    4. Local: Death Suicide Health Issues Accidents Intruders Acts of Violence/Crime (within the local community) Global: Natural Disasters Terrorism Acts of Violence (outside of the local community) Death of a Public Figure Types of Crises/Critical Incidents Missouri Comprehensive Guidance Programs: Linking School Success with Life Success

    5. Crisis/Critical Incident Management Cycle: Four Phases • Mitigation/Prevention: Services & Programs • Preparation/Readiness: Develop Plan for Students, Staff, Parents, Emergency Personnel • Response: Plan into Action • Recovery: Physical/Emotional Support AND Reflection—What worked? What needs to be changed? Missouri Comprehensive Guidance Programs: Linking School Success with Life Success

    6. Mitigation/PreventionPre-Planning • Mitigation/Prevention can diffuse or limit the likelihood of potential acts of violence by students • The district’s Comprehensive Guidance Program emphasizes prevention • PSCs = on-site prevention experts • Assess existing programs & services • Know what works and what does not work and make needed modifications Missouri Comprehensive Guidance Programs: Linking School Success with Life Success

    7. Preparation/ReadinessBefore A Crisis/Critical Incident • Planning for the worst-case scenario • Training the Plan • Exercising the Plan Missouri Comprehensive Guidance Programs: Linking School Success with Life Success

    8. Preparation/ReadinessBefore a Crisis/Critical Incident (cont’d) • Best practices recommend emergency management plans for all schools • A plan=more effective response • A plan=comprehensive & consistent procedures • Practice: drills can help identify areas in the plan that need more attention… Missouri Comprehensive Guidance Programs: Linking School Success with Life Success

    9. Preparation/ReadinessBefore A Crisis/Critical Incident(Cont’d) • The crisis/critical incident plan is developed by representative members of the school/district/community. Plan includes: • Key “Response Phase” roles/responsibilities are identified and assigned to individuals. • Communication Needs—Internal/External • Responsive Services Planning • Drill, Drill, Drill • Debrief/Evaluate/Alter Plan after drills Missouri Comprehensive Guidance Programs: Linking School Success with Life Success

    10. ResponseDuring A Crisis/Critical Incident • Gather/Disseminate the Facts • Crisis Team Implements Pre-defined Roles and Responsibilities • Notification of Stakeholders • Materials/Resources Needed • Space for Responsive Services • Debriefing: “Day-Of” Crisis/Critical Incident Missouri Comprehensive Guidance Programs: Linking School Success with Life Success

    11. RecoveryAfter A Crisis/Critical Incident • Support for adults as well as students • Evaluation is key to having a strong team and plan • Post-crisis/critical incident meeting • Review effectiveness of each phase • Make changes as needed Missouri Comprehensive Guidance Programs: Linking School Success with Life Success

    12. Because of the spontaneous nature of crisis, it can upset the balance of an entire school, district and/or community. By committing the time, effort and personnel ahead of time, schools and communities can rest secure in knowing that they are ready to respond to presented needs in the most appropriate, effective, and comprehensive manner. Missouri Comprehensive Guidance Programs: Linking School Success with Life Success

    13. QUESTIONS? Missouri Comprehensive Guidance Programs: Linking School Success with Life Success