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An Introduction to the Scheme Development process. Topics. Introduction to our organization Introduction to Product Development Knowledge Examination Skill Examination Personal Attribute Assessment Steps to Success. Introduction to OUR ORGANIZATION.

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Introduction to our organization

Introduction to Product Development

Knowledge Examination

Skill Examination

Personal Attribute Assessment

Steps to Success


As the leading international authority on personnel & training certification, we work for you - to directly benefit your quality of life.

This goal lies at the heart of everything we do; and we couldn’t achieve these outcomes without our valued, certified & capable professionals and training providers.

Together, we ensure a global resource of competent professionalsis readily recognizable –together, we are the voice of competence.


We are everywhere, and yet our people - who assure your way of life - are often invisible.

Thousands of people join us each year as certified professionals and training providers, who all make a positive difference to a vast range of industries.

At the heart of this, we work behind the scenes, and across the globe, to ensure that professionals everywhere consistently give you the most competent service possible – within any product or industry.

As the leading international authority on personnel certification, we work exclusively with standards owners, government agencies, international organizations, and industry bodies to achieve this goal towards competency.


Our Vision:

    • To be the world’s most desired organization for competent professionals.
  • Our Mission:
    • Provide world-class products and services that add value to professionals in industry through competency-based certification.
  • Value Proposition:
    • Certification provides me with an international recognition of my capabilities.
    • RABQSA partners with me to demonstrate my professional skills my customers.
    • My certification ensures my customers are confident I can add value, making me sought-after in my community.


Continue to hold JAS-ANZ accreditation for the following personnel certification schemes: QMS, EMS, OHS, FS and Disability Services

Received InMetro accreditation, Sept 2011, for the EMS Conama 306/02 Scope

Have applied for ANSI accreditation for the ISO 50001 Auditor personnel certification scheme

a scientific approach to product development
A Scientific Approach to Product Development

With the assistance of key stakeholders we create a globally recognized certification product by following the accredited development stages:

Stage 1: Signed proposal and initial meeting with Scheme Owners

Stage 2: Identify References & Establish Scope

Stage 3: Establish full Sub-Scheme Committee

Stage 4: Draft Certification Requirements and Job Analysis Survey

Stage 5: Conduct Job Analysis Survey

Stage 6: Finalize any CUs/Test Specifications

Stage 7: Exam Development

Stage 8: Final review and approval

Stage 9: Publication

exam development process
Exam Development Process

Supporting any certification product is the ability to rigorously design, develop, and deliver knowledge assessments. Our worlds best practice approach utilizes the following psychometric* principles:

Step 1: Job Analysis

Step 2: Item Writing

Step 3: Item Review / Form Pilot and Review

Step 4: Cut Score Study

Step 5: Equating Process

*psychometrics is the field of study concerned with the theory and technique of psychological measurement, which includes the measurement of knowledge, abilities, attitudes, personality traits, and educational measurement.

The field is primarily concerned with the construction and validation of measurement instruments such as questionnaires, tests, and personality assessments.


Individual completes required training

Individual submits application with evidence

Skill brings together a persons learnt knowledge, and experiences and delivers an outcome to a defined work process, job task or skilful activity.

Skill examination is the assessment of a persons application of knowledge in a real world or simulated setting.

By observing a persons actions we can see how their personal attributes affect the application on knowledge in a skilful manner.

Staff arranges for Skill Examination between applicant and Examiner

Examiner performs On-The-Job Examination against Job Task List

Examiner confirms the practical application of knowledge

Examiner reports outcomes of skill examination to staff for certification fulfilment


Personal attributes measure a persons attitude to their surroundings, work and relationships.

Often a persons attributes can mean the difference between a valued service, a safe work environment, a caring manner, and a request to return or continue & complete a job task.

Attributes often predict a trait, level of risk, or potential to succeed.

Tools include personality profiling, risk analysis, and job fit analysis.

We offer:

  • PAAS Master; assessment of ethics, and professional qualities
  • Exemplaar; assessment of leadership qualities
  • Risk Compass; assessment of personal risk behaviors
  • Hogan FIT Analysis; assessment of desired personal qualities to discreet job functions
  • Determine support for certification product
    • Identify sponsor (financial contributor) for product development
    • Identify stakeholders involved in product development
  • Determine support for centralized versus external (subcontracted) exams
    • Typically subcontracted via a RABQSA certified training provider
  • Determine constituents of development committees
    • Knowledge, skills & attributes committee
    • Examination committee
    • Marketing & communications/advocacy committee
development advocacy satisfaction
Development, Advocacy, Satisfaction
  • Develop certification
    • Knowledge, skill and personal attributes
    • Grades and scopes
    • Surveillance
  • Launch & market product
    • Engage key stakeholders
    • Identify target personnel
    • Campaign regulators
  • Revisit & revise product efficacy annually
    • Reconvene committees
    • Conduct user, stakeholder & customer survey
    • Review, revise, release updated product (where necessary)

We aim to contribute to the success of every industry and to drive progress by having certified professionals in every country.

  • To date have a presence on every continent and have a growing cadre of professionals including:
    • Auditors, Evaluators, Inspectors, and Assessors
    • Security Personnel
    • Trainers, Examiners and Proctors
    • Portside Crane Operators (pending)
    • Transport Professionals
    • Design Engineers
    • Electronics Engineers
    • Consultants
  • Find on the web, LinkedIn, and Facebook; or make contact with one of our staff