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A Board of Trustees: Swedish Medical Center

A Board of Trustees: Swedish Medical Center. Chris Beuning Medical Informatics 404 June 29, 2011. Swedish Medical Center – Seattle Washington. Swedish Medical Center. Private, not-for-profit health system Established in 1908

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A Board of Trustees: Swedish Medical Center

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  1. A Board of Trustees: Swedish Medical Center Chris Beuning Medical Informatics 404 June 29, 2011

  2. Swedish Medical Center – Seattle Washington

  3. Swedish Medical Center • Private, not-for-profit health system • Established in 1908 • Several locations in Seattle area – main campus in downtown Seattle

  4. Board of Trustees - Membership • Chair • Nancy J Auer, M.D. • Members • Teresa Bigelow • Don Brennan • John Connors • Isiaah Crawford • Ned Flohr • Cheryl Gossman • William Krippaehne, Jr. • Louise L Liang • Chuck Lytle • Kirby McDonald • John Nordstrom • David Olsen • Martin Siegel • Janet True • Todd Strumwasser

  5. Board of Trustees Chair Nancy J Auer, MD • Emergency Medicine Physician • Greater than 30 years at Swedish • Chief Medical Officer • Chief of Staff • Medical Director of Emergency Services • Vice President of Medical Affairs • Retired 2010 • Currently consulting on medical leadership issues

  6. Board Members • Broad range of professionals • Medical • Non-medical • Legal/Government • Teresa Bigelow • Janet True • Executive/Business • Don Brennan • John Connors • Ned Flohr • William Krippaehne, Jr. • Cheryl Gossman • Louise L. Liang • Chuck Lytle • Kirby McDonald • John Nordstrom • David Olsen

  7. Board Members • Higher Education • Isiaah Crawford • Medical • Martin Siegel • Todd Strumwasser

  8. Rationale for Board Participation - Selection • Desirable Board Member Qualities • Familiarity with the community • Familiarity with business decisions • Available time • A record of success • Reputation

  9. Rationale for Board Participation – Reasons to Participate • Member Reasons to Participate • Satisfaction of a “Samaritan Need” • Pride in professional achievement • Public recognition with associated commercial opportunities

  10. Swedish’s Mission • Mission – to provide compassionate, high-quality patient care that meets the caring and cost effective expectations of our patients, physicians, employees and volunteers, and to preserve and strengthen the Swedish tradition of community service. • Vision – to become the provider of choice for healthcare services for our community. We will differentiate ourselves through our centers of excellence

  11. Swedish Values • Constant Courtesy • Patient Satisfaction • Teamwork and Respect • Professionalism • Personal Responsibility

  12. Board’s Responsibility for Mission • Review mission – suggest changes as appropriate based on culture and industry changes • Review all proposals and topics in context with that mission and suggest changes to improve consistency.

  13. Mission Relative to Purpose • Mission is the centralpurpose of stakeholder collaboration • The mission is to be one of humanities highest callings • Upholding of the mission makes work in the HCO attractive

  14. Balanced Scorecard • Description – The balanced Scorecard is a strategic planning and management system used extensively in business and industry. It has more recently been used in healthcare • Why it’s important – This tool helps compare a healthcare organization to national benchmarks to identify opportunities for improvement as well as marketing the HCO to customers, payers and potential employees/employed providers. • Performance – for the first four measures Swedish’s performance is better than the national, however the numbers are ext • How do they manage for success and quality

  15. Surrogate Indicators from Data.Medicare.Gov

  16. Surrogate Indicators from Data.Medicare.Gov • Reflection of these measures for the health care organization • Most of the measures compared did so favorably for Swedish compared to national benchmarks • Four of the eight measure did indicate room for improvement • Profitability • No published scorecard or comparison measures available • Information on HCO website is favorable

  17. Swedish Executive Teams • President and Chief Executive Officer • Executive Vice President and Chief FinancialOfficer • Senior Vice President and Chief Administrative Officer • Chief Strategic Officer • Vice President, Swedish Physician Division • Chief Information Officer • Chief Medical Officer • Chief Legal Counsel • Executive Director, Foundation and Vice President of Development • Vice President, External Affairs • Vice President, Human Resources

  18. Accreditation • Last Report • Fully accredited by Washington State Department of Health • The Joint Commission (The JC) formerly JCAHO • Commission on Cancer • Board’s reaction • Endorsement of findings • Review of any findings no matter how minor • Set strategy for addressing any findings

  19. Board’s Role in Information Technology • Consideration of requests in relation to Mission, Vision and Values • Strategy Approval • Scope Approval • Funding • Prioritization • Review of Progress and Outcomes

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