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SSCBT

Just ask us!. Attitude. Skills. Knowledge. SSCBT. Portland State University. SSCBT. SOCIAL SERVICES COMPETENCY BASED TRAINING Serving Head Start Community Action Programs and Human Service Agencies Across the Country “1998 OUTSTANDING CREDIT PROGRAM”

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SSCBT

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  1. Just ask us! Attitude Skills Knowledge SSCBT Portland State University

  2. SSCBT SOCIAL SERVICESCOMPETENCYBASED TRAINING Serving Head StartCommunity Action Programs and Human Service Agencies Across the Country “1998 OUTSTANDING CREDIT PROGRAM” REGION VII UNIVERSITY CONTINUINGEDUCATION ASSOCIATION Portland State University

  3. SSCBT A PARTNERSHIP INWORKFORCE DEVELOPMENT • Head Start Bureau Curriculum development contractor for the Head Start Family Worker Credential Initiative- 2002 Curriculum aligns with the 2012 Head Start/EHS Relationship-Based Competencies for Staff Working with Families • PORTLAND STATE UNIVERSITY Early Childhood Training Center Graduate School of Education / Counselor Education • TENNESSEE STATE UNIVERSITY Center of Excellence for Learning Sciences Chuck Smith  SSCBT Coordinator Early Childhood Training Center

  4. SSCBT: NOTED HISTORY • Developed at Tennessee State University in 1983 by Barbara Nye andBetty Rasberry • Targeted for Head Start social service staff in the field • Revised and updated in 1985, 1994, 1996, 1999, and 2002 • Offered to Head Start programs inTennessee, the South,Northeast,andMidwest

  5. SSCBT in Tennessee • 30continuous years of SSCBT training • Over1000interns participated in the credentialing program • 75% taking college credit or have gone on for a degree • Delivered programs in9states and4regions

  6. SSCBT Heads WEST~ Portland State University • 1150People entered the SSCBT program • 725Interns earned the SSCBT credential • 75Interns currently in training • Participants from Region X, American Indian/Alaskan Native Head Start programs • Over70field mentors involved • 693taking college credit- 64 graduate credit • Over10Graduates admitted to the PSU Graduate School of Social Work 1996 - 2012

  7. SSCBT CREDENTIALING PROCESS • PRE-TEST POST-TEST on each module • THREE WEEKS of classroom instruction and discussion • PORTFOLIO focused on personal and professional development • FIELD OBSERVATIONand assessment • ORAL EXAMINATION by a review team following completion of classes, field observation, and portfolio • SSCBT CREDENTIAL offered by Tennessee State University and Portland State University • 6 to 9 CREDITS AVAILABLE from TN Board of Regents and PSU School of Education

  8. SSCBT FOUNDATIONS • “ASK” METHOD: Focus on Attitudes, Skills, andKnowledge to build competence. • SOCIAL WORK VALUE BASE: Philosophy and beliefs to support the development of personal capacity, the respect for self determination, and the creation of social justice; consistent with family support and parent involvement principles • ANDRAGOGY: Learning experiences tailored to the needs, characteristics, and strengths of adult learners. • SOCIAL SYSTEMS: People and things are connected. • CHANGE PROCESS: Wheel of Change

  9. SSCBT CURRICULUM • Area 1: Creating a Working Relationship: Foundations for Partnerships • Communicating • Questioning and Discovering Strengths • Extending Empathy • Facilitating Group Interaction • Working in Home Environments Module I Skills: Working with People • Area 2: Intervening, Supporting, and Problem Solving • Partnership Part 1: Interest Needs and Goals • Partnership Part 2: Contracting The Partnership Agreement • Using Self to Intervene • Teaching- Building Skills • Utilizing Agency Resources • Utilizing Outside Resources • Utilizing Groups • Supporting and Sustaining Change • Area 3: Recording and Tracking • Specificity • Confidentiality • Tracking and Evaluating Outcomes: Termination

  10. SSCBT- Skills “I’ve improved my interviewing skills to be sure I focus on strengths. I realize the importance of understanding family systems and doing family mapping.”

  11. SSCBT CURRICULUM Module II Attitudes: Motivation Through Use of Self • Area 1: Motivating • Self • Agency Expectations • Self Development: Leadership, Supervision and Mentoring • Decision Making • Avoiding Burn Out • Incentives and Rewards • Area 2: Motivating Co-Workers • Personal Style • Attitudes and Values • Teamwork and Coordination • Program Improvement and Change • Area 3: Motivating Customers • Managing Behavior Change • Promoting Self-Efficacy • Providing and Promoting Advocacy and Leadership

  12. SSCBT ATTITUDES “Most importantly, I got a better understanding of myself, and my feelings about my ‘customers’ -- to keep in mind the cultures and development stages of families.”

  13. SSCBT CURRICULUM Module III Knowledge: Systems and Human Behavior • Area 1: Working with Social Systems: Understanding People in Their Environments • Economic System and Poverty • Connecting with Diverse Families • Strengthening the Family System • Promoting Family Growth: Literacy and Education • Strengthening and Changing Community Systems • Area 3: Coping and Adapting • Stress and Anxiety • Defense Mechanisms and Self Protection • Managing Crisis Situations • Worker’s Helping Roles • Area 2: Human Growth and Development • Stages of Development • Personality Development • Maturity and Growth • Mental Health

  14. CREDIT AND ARTICULATION 9 CREDITS AVAILABLE from Portland State University School of Education/Continuing Education- Counselor Education, and the Child and Family Studies Program 6 CREDITS AVAILABLE from Tennessee Board of Regents- AA in Human Services CREDITS ARRANGEMENTS made with other institutions

  15. SSCBT OUTCOMES • Increased Engagement of Families- Family Partnerships • Increased Utilization of Strengths-Based Strategies • Clear and Comprehensive Assessment Reports • Empathetic Responses to Customer Situations • Explicit Use and Teaching of Problem Solving Steps • Measurable Goals Set With Families • Increased Parental Motivation and Self-Efficacy • Enhanced Burnout Prevention Strategies • Promotion of Family and Early Literacy • Promotion of Healthy Family Relationships • Qualitative Research Indicating That SSCBT Participation Contributes to Improved PRISM Outcomes

  16. Directors' Feedback Interns' Feedback “I feel it is one of the best social service trainings that Head Start has provided in my 19 years of working for the program.” “This type of experience has to go through your soul as well as your brain.” “Staff members are very pleased with the personal and professional growth.” “I am definitely a better listener and I am recognizing when I am not.”

  17. Contact Us For More Information Chuck Smith, SSCBT Coordinator (503) 725-5917 Smithch@pdx.edu Early Childhood Training Center Portland State University P.O. Box 751 Portland, OR 97207-0751 (503) 725-4815 FAX: (503) 725-4838 SSCBT

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