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SAP Decision Support Environments in Higher Education. Session Code: 2204. Todd Orr, Duke University Neal Wormsley, University of Tennessee. Duke University Background. Duke University & Duke University Health System $2.2 billion in revenue 30,000 employees

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Sap decision support environments in higher education

SAP Decision Support Environments in Higher Education

Session Code: 2204

Todd Orr, Duke University

Neal Wormsley, University of Tennessee

Duke university background
Duke University Background

  • Duke University & Duke University Health System

    • $2.2 billion in revenue

    • 30,000 employees

    • DUHS composed of 3 hospitals, physician practices, hospice, and other health related entities

  • In production with FI/CO/MM/FM/PS/AM since March 1999

    • Initial focus on Health System; 1,800 current users

    • Rollout of financials to University in next two years

  • Implementing SAP HR/Payroll - go live by end of 2001

If we have r 3 why dss
If We Have R/3, Why DSS?

  • Difference between OLTP and OLAP

    • OLTP: On Line Transaction Processing - R/3

    • OLAP: On Line Analytical Processing - DSS

  • DSS/OLAP allows us to leverage the investment in R/3

  • Existing Duke experience with query/OLAP tools

Role of decision support at duke
Role of Decision Support at Duke

  • Decision Support (DSS) key component of our original design for R/3 strategy because:

    • Lack of easy-to-use query and reporting tools in R/3

    • Problems associated with running reports & queries against the production database

    • Limited accessibility of R/3 for query & reporting

  • DSS planned to provide financial, procurement and HR/Payroll data

  • DSS for Duke is not data warehousing

Original dss design
Original DSS Design

Supported Query &

Reporting Tool(s) -

canned and ad hoc



Supported OLAP






Security Authorization Layer

R/3 Decision Support Database

Summary Financial

Data by Period

Position and

Employee Data

Summary Procure-

ment Data

Data Extraction Layer

  • Monthly/Quarterly/Annual Updates

  • Pay Period Updates

R/3 Production Database




Duke dss tool environment
Duke DSS Tool Environment

  • Investigated ETL tools (Informatica, SAS)

  • DSS data stored in Oracle; use standard Oracle tools

  • Front-end tools:

    • Hyperion Enterprise

    • Hyperion Essbase

    • Query tools: Access, Brio Query

Why not bw
Why not BW?

  • Duke reviewed BW in 1999 when it was at version 1.2; first version left a lot to be desired

  • Existing investment in other OLAP tools (Essbase)

  • Level of overhead associated with BW implementation

  • BW in context of larger data warehouse strategy at Duke

  • Door is still open

Dss current status
DSS Current Status

  • Financial DSS was completed this month

    • Series of Oracle tables/views

    • Summarized actuals/budgets at the Fund-Commitment Item-Fiscal Period-Fiscal Year level

    • Source for extracts to front-end tools (Essbase)

    • Directly accessible with query tools

  • Procurement DSS

    • Requirements analysis underway

    • Will be looking at front-end tools

  • HR/Payroll DSS - need to go live first

Financial dss model
Financial DSS Model

Standard ABAP Extract each month

DSS Staging Area


SQL/Oracle tools to load DSS tables

DSS Tables

Standard monthly extract

Standard monthly extract

Queries via MS Access, Bio Query, etc.

Hyperion Enterprise

Hyperion Essbase

Central/Mgt Ctr Users

Consolidated Health System financial reporting

University web-based financial reporting

Ad-hoc query & reporting

The university of tennessee
The University of Tennessee

  • Land Grant Institution in Tennessee

  • $1.2 billion in revenue

  • 30,000 active accounts

  • 24,300 employees

    14,650 regular employees

    2,050 temporary 7,600 student employees

  • 3,900 faculty

The university of tennessee system
The University of Tennessee System

  • Chattanooga

  • Knoxville

  • Martin

  • Tullahoma

  • Medical School in Memphis

  • Institute of Agriculture

  • School of Veterinary Science

  • Institute for Public Service

  • University Administration

Sap software
SAP Software

  • Purchased SAP software in June 1999

  • Implementation began February 2000

  • Phased Go-Live

    Financials - April and May 2001

    Business Warehouse - May 2001

    HR and Payroll - July 2001

    WorkPlace – Pilot May 2001

    Knowledge Warehouse/iTutor - ??

  • 2,000 named users

Sap business information warehouse
SAP Business Information Warehouse

  • A separate application (add on)

  • Is independent from SAP R/3. Has its own release and shipment cycle.

  • SAP R/3 processes the University’s day-to-day business activities with limited reporting

  • BW is an application that supports business decisions and management

Bw offers the best solution for ut s data warehousing
BW offers the best Solution for UT’s Data Warehousing

  • Integrated with SAP IRIS

  • Delivered Business Content

  • WorkPlace Integration

  • WEB Enabled

  • Support Using existing knowledge base

    • BASIS

    • ABAP

  • Integrated front to back One Solution

    • Extraction

    • Administration

    • Query

Role of business warehouse at university of tennessee
Role of Business Warehouseat University of Tennessee

  • To provide an integrated database used solely for management reporting

  • To support automated standardized reporting for individuals who have Workplace

  • To provide a warehouse for data generated from various systems within the University, including

    - SAP R/3

    - Legacy systems (Financial, HR and Payroll)

    - Student systems

    • Alumni and Development system

Bw reporting tool
BW Reporting Tool

  • BEx Analyzer is implemented as an add-in to Microsoft Excel

  • Tool that is used to:

    Define queries

    Execute queries

    Data is analyzed

    Workbooks are listed

Sap decision support environments in higher education

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Session Code: 2204