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National Guidelines for Incident Management in Norway

National Guidelines for Incident Management in Norway. Kjersti Leiren Boag, ViaNova TransIT. National Guidelines Incident Management. Background Why is there a need for national guidelines? Guidelines for Incident Management 2005 Practical example. Background.

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National Guidelines for Incident Management in Norway

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  1. National Guidelines for Incident Management in Norway Kjersti Leiren Boag, ViaNova TransIT

  2. National Guidelines Incident Management • Background • Why is there a need for national guidelines? • Guidelines for Incident Management 2005 • Practical example

  3. Background • First version of guidelines finalised in 1995. • Need for improved co-operation between different parties. • Police – road authorities – emergency services

  4. Why? • Decrease negative effects on traffic flow due to incidents!

  5. Why? • Road network with limited possibilities for rerouting. • Fjord crossings – mobile quays for temporary ferries

  6. Why? • Plans for incident management very important even on roads with low traffic volumes.

  7. Guidelines 2005 • Main goal: • Establish guidelines for development of emergency plans and the organisation of incident management on roads. • Guidelines do not cover ”crises” - ”daily” incident management only. • Closures and obstructions on roads due to traffic accidents, landslides and avalanches, flooding etc. • Planned events: roadworks, sports arrangements, rescue operations etc.

  8. Guidelines 2005 – Content (1) • Emergency plans: • Description of responsibilities (police and NPRA) • Routines for alert and information • Plans for rerouting (incl. temporary sign-posting or use of VMS) • Communication (e.g. no telephone coverage) • Requirements to all regions: 24 hour service! Not only office hours

  9. Guidelines 2005 – Content (2) • Co-operation NPRA – police – rescue services: • Regular meetings and excercises required (evaluation included) • Personal contact important. • Regional TICs – central role in incident management, in particular when it comes to: • Point of contact NPRA – police – rescue services • Information (internally in NPRA + to the public)

  10. NPRA’s organisation

  11. INCIDENT INCIDENT INCIDENT TIC POLICE Emergency services Contractor Regional road office Region (office hours) Region (outside office hours) National TIC General Director

  12. 175 RADIO HELE NORGE Radio TIC Bergen POLICE TIC Porsgrunn TIC Trondheim Information about: Closures Convoys Road conditions Roadworks Traffic conditions TIC Oslo (national) TIC TIC Mosjøen @ www.vegvesen.no Teletext Radio TV

  13. Example - TIC Oslo Traffic Info Tunnel control Traffic Control - Emergency telephone- Tunnel radiobroadcasting

  14. TIC Oslo Traffic Control Tunnel control Emergency handling

  15. TIC Oslo Traffic police Traffic operator

  16. TIC Oslo Co-operation: Police – Rescue services - NPRA

  17. Thank you for Your attention! Kjersti Leiren Boag ViaNova TransIT AS E-mail: kjersti.boag@vianova.no

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