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Maximizing User Services through Innovative IT Solutions

Explore the world of app development for user services - a mix of technology and creativity. From web to server, learn top-down strategies with a bottom-up approach for effective software deployment. Find your supporters and turn challenges into opportunities.

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Maximizing User Services through Innovative IT Solutions

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  1. SIGUCCS 2013 App Development in User Services: Oxymoron or incubator?

  2. Journalist Data Mining Programmer Lawyer Political Scientist Social Services Musical Technologist Russian Lit Doctoral Student Management Tap-dancer image from bignickelgraphics.com

  3. NYU Law

  4. SKUNKWORKS!!! Skunkworks! Pee-ew • Cowboy IT • Off the radar • No expectations

  5. What do you need to know?

  6. What next? Find opportunities Top-down vs Bottom-up

  7. Can do v should do Website Social media CAN Print Server Software Deployment CAN’T House Calls SHOULDN’T SHOULD

  8. Find your Supporters!

  9. From humble beginnings …

  10. Knock - knock Image courtesy of markblackspeaks.com

  11. Exam Process

  12. What’s in your toolbox?

  13. Oops! It worked =0 • Now what, genius? Aww … it didn’t work :( • You still should have … • Gotten useful experience out of the effort • Enjoyed your time working on it

  14. Oh, and what happened? • New roles! • More fun!

  15. Q&A

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