1 / 1

Challenges & Considerations in Generative AI for CRM

Despite the promise of generative AI, several challenges must be addressed as highlighted by the infographic. To know more, visit: https://www.thinkcapadvisors.com/crm-consulting <br> <br>

thinkcapadvisors
Download Presentation

Challenges & Considerations in Generative AI for CRM

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Challenges & Considerations in Challenges & Considerations in Generative AI for CRM Generative AI for CRM Implementation Complexity Requires APIs, cloud infra, and CRM integration — costly for SMBs Reliability Risks AI can hallucinate — human review is essential Data Quality Issues Inaccurate or outdated CRM data leads to flawed outputs Skills & Training Gaps Staff need training to trust and use AI effectively Privacy & Compliance Sensitive data handling must follow regulations (GDPR, HIPAA) Change Management Resistance from agents — must position AI as a support tool +91 8506860903 contact@thinkcapadvisors.com www.thinkcapadvisors.com

More Related