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Support structure for SMEs in West-Flanders. Egersund, 01/12/2005. Unizo: Organisation of self-employed and SMEs - Syntra West: Training organisation for SMEs - CoMeT: Competence Measurement Tool. Outline. Belgium: SME-country. Number of enterprises in Belgium: 2002: SMEs 203.777

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slide2
Unizo: Organisation of self-employed and SMEs- Syntra West: Training organisation for SMEs- CoMeT: Competence Measurement Tool

Outline

belgium sme country
Belgium: SME-country

Number of enterprises in Belgium:

  • 2002: SMEs 203.777

other 5.994

- 97,12% SMEs (till 50 employees)

- Total self-employed: 581.517 (main profession)

  • 1980-2002: SMEs + 52.556

other + 624

belgium sme country4
Belgium: SME-country

Employment in Belgium:

  • 2002: SMEs 1.032.307

other 1.389.439

= 42,63 % in SMEs

  • 1980-2002: SMEs + 266.616

other - 73.421

unizo organisation of entrepreneurs and smes
UNIZO: organisation of entrepreneurs and SMEs
  • A long and strong tradition
    • established 100 years ago
  • Member organisation: self-employed and SMEs out of
    • commerce and distribution
    • craft & industry
    • Services & liberal professions
  • UNIZO: 80.000 members - 150.000 clients
    • the largest organisation for self-employed and SMEs in Flanders Belgium
self employed entrepreneurs definition
Self-employed entrepreneursdefinition
  • owner-manager
  • power of decision
  • own risk
  • usually less than 50 employees
unizo activities
UNIZO: activities

1. Defence of interests

  • influence on decision making and legislation & representation in governmental bodies
  • UNIZO is recognised social partner

2. Information, advice & specialised services

  • direct or by networking
  • all info required to manage a SME
    • social security,finance, HRM, environment, marketing, ICT, ...

3. Networking of entrepreneurs

  • meetings, training sessions, commercial activities, …
target group approach
Target group approach

5 target groups

cfr. Life cyle & status of development

  • (pre-)starting companies: UNIZO starters service
  • young companies: OVO & start mentor (mentorship projects)
  • growing companies: UNIZO KMO-Contact
  • companies active on the international market : UNIZO International
  • take over & transfer of companies:

www.overnamemarkt.be

see: www.unizo.be

sectorial approach
Sectorial approach

Branch organisations - member of UNIZO-group

Integration of or affiliation with several branch organisations, through the Council for SME-professional organisations. 5 clusters:

  • industry: e.g. metalworking, construction
  • distribution
  • electro & technical professions
  • agro - food
  • service providers
unizo ict for smes
UNIZO & ICT for SMEs

KMOnet as a separate branch to support ICT-integration in SMEs

Mission:Support the SME and UNIZO concerning the use of new media as a sustainable competetive advantage

slide11

UNIZO & ICT for SMEs

Online informationTarget: making it easy for the entrepreneur to find information.Getting them to know the web and its possibilities.

slide13

UNIZO & ICT for SMEs

Free seminarsTarget: dessimination of best e-business practices through free seminars

slide14

UNIZO & ICT for SMEs

Online toolsTarget: personalized information by free online tools

slide15

UNIZO & ICT for SMEs

PublicationsTarget: free publications of e-business magazine

syntra west training organisation for smes
Syntra West: Training organisation for SMEs

• Founded in 1960

• Professional training for SMEs

• Improve entrepreneurship in SMEs

target groups
Target groups
  • Youngsters
  • Persons who intend to start a business
  • Professionals
  • Employees/managers from SME’s
types of training
Types of training

1) Apprenticeship

- 15-18 years- 1 day/week - on-the-job training- 45 professions

types of training19
Types of training

2) Long term professional training- For people who want to become self- employed- 2 evenings/week • 1 evening management training • 1 evening professional training- 200 professions

types of training20
Types of training

3) Extra training and upgrading

- Short term training- For self-employed people, employees and managers from SMEs - 4 different subjects

types of training21
Types of training
  • Management trainings
  • IT trainings
  • Technical trainings
  • Language courses, specific purpose
extra services
Extra services
  • In-company training
  • Search for additional funding
  • Competence management
figures
Figures

Turnover € 25 million• Flemish government (VIZO) → 54 % • Province West-Flanders → 7 % • European funds → 4 %• Participants → 35 %Total 100 %

figures24
Figures
  • 205 employees
  • 4000 teachers
  • Course participants
    • Long term training 13 000 enrolments
    • Short term training 40 000 enrolments
  • Apprenticeship: 1 000 contracts
  • Tailor made trainings: 1 000 contracts
market situation west flanders
Market situation West Flanders
  • Self-employed people and managers who follow training
    • 96% follows training in Syntra West
    • 41% follows training only in Syntra West
  • Employees who follow training
    • 55 % follows training in Syntra West
    • 34% follows training only in Syntra West
economic results
At the application

Self - employed 28%

Employee 62%

Unemployed or without social status 10%

5 years later

- Self – employed 50%

- Employee 47%

- Unemployed or without social status 3%

Economic results
multiplicator effect
Multiplicator effect

Additional work opportunities:

One self-employed person creates on average 1,7 jobs

economic result
Economic Result

Continuity

5 years after launching their business, 94% of the companies are still operational

comet competence measurement tool
CoMeT: Competence Measurement Tool
  • Tool developed in a European project (EQUAL)
  • Web application for measuring competences
  • From self-assessment to 360° feedback
  • Results immediately available:
    • Per employee: reports in general / in detail
    • Individual level / team level
    • Historical differences
working method
Working method
  • Part ‘administrator’ and ‘user’
  • 4 phases:
    • Composition of competence-profiles and standardization
    • User management
    • Evaluations
    • Results
composition of competence profiles and standardization
Composition of competence-profiles and standardization
  • Input data
    • 5 levels:
      • Knowledge domain
      • Domain
      • Segment
      • Competence
      • Question
    • Type of questions:
      • Absolute (multiple-choice)
      • Fuzzy (slide-bar)
      • Comment
composition of competence profiles and standardization32
Composition of competence-profiles and standardization
  • Question list: links between the data (5 levels)
  • Profile: selection of competences
  • Standardization: decision about the required level of the profile / degree of importance of the competences
user management
User management
  • Input users (employees and their assessors)
  • Give authorizations
  • Link the competence-profile to the user
  • Indicate assessors
evaluations
Evaluations
  • From self-assessment to 360° feedback
  • Login and password
  • List of employees to evaluate
  • Evaluations on date
  • Status of evaluations
  • Possibility to print the question lists
results
Results
  • Filled in question list(s)
  • Summarizing graphs
  • Deviation (compared to the standard)
  • General feedback report per employee
  • Comparisons on team level