Support structure for SMEs in West-Flanders - PowerPoint PPT Presentation

Support structure for SMEs in West-Flanders

Egersund, 01/12/2005

Outline

Number of enterprises in Belgium:

• 2002: SMEs 203.777

other 5.994

- 97,12% SMEs (till 50 employees)

- Total self-employed: 581.517 (main profession)

• 1980-2002: SMEs + 52.556

other + 624

Employment in Belgium:

• 2002: SMEs 1.032.307

other 1.389.439

= 42,63 % in SMEs

• 1980-2002: SMEs + 266.616

other - 73.421

• A long and strong tradition
• established 100 years ago
• Member organisation: self-employed and SMEs out of
• commerce and distribution
• craft & industry
• Services & liberal professions
• UNIZO: 80.000 members - 150.000 clients
• the largest organisation for self-employed and SMEs in Flanders Belgium

• owner-manager
• power of decision
• own risk
• usually less than 50 employees

1. Defence of interests

• influence on decision making and legislation & representation in governmental bodies
• UNIZO is recognised social partner

2. Information, advice & specialised services

• direct or by networking
• all info required to manage a SME
• social security,finance, HRM, environment, marketing, ICT, ...

3. Networking of entrepreneurs

• meetings, training sessions, commercial activities, …

5 target groups

cfr. Life cyle & status of development

• (pre-)starting companies: UNIZO starters service
• young companies: OVO & start mentor (mentorship projects)
• growing companies: UNIZO KMO-Contact
• companies active on the international market : UNIZO International
• take over & transfer of companies:

www.overnamemarkt.be

see: www.unizo.be

Branch organisations - member of UNIZO-group

Integration of or affiliation with several branch organisations, through the Council for SME-professional organisations. 5 clusters:

• industry: e.g. metalworking, construction
• distribution
• electro & technical professions
• agro - food
• service providers

KMOnet as a separate branch to support ICT-integration in SMEs

Mission:Support the SME and UNIZO concerning the use of new media as a sustainable competetive advantage

UNIZO & ICT for SMEs

Online informationTarget: making it easy for the entrepreneur to find information.Getting them to know the web and its possibilities.

UNIZO & ICT for SMEs

UNIZO & ICT for SMEs

Free seminarsTarget: dessimination of best e-business practices through free seminars

UNIZO & ICT for SMEs

Online toolsTarget: personalized information by free online tools

UNIZO & ICT for SMEs

PublicationsTarget: free publications of e-business magazine

• Founded in 1960

• Professional training for SMEs

• Improve entrepreneurship in SMEs

• Youngsters
• Persons who intend to start a business
• Professionals
• Employees/managers from SME’s

1) Apprenticeship

- 15-18 years- 1 day/week - on-the-job training- 45 professions

2) Long term professional training- For people who want to become self- employed- 2 evenings/week • 1 evening management training • 1 evening professional training- 200 professions

3) Extra training and upgrading

- Short term training- For self-employed people, employees and managers from SMEs - 4 different subjects

• Management trainings
• IT trainings
• Technical trainings
• Language courses, specific purpose

• In-company training
• Search for additional funding
• Competence management

Turnover € 25 million• Flemish government (VIZO) → 54 % • Province West-Flanders → 7 % • European funds → 4 %• Participants → 35 %Total 100 %

• 205 employees
• 4000 teachers
• Course participants
• Long term training 13 000 enrolments
• Short term training 40 000 enrolments
• Apprenticeship: 1 000 contracts
• Tailor made trainings: 1 000 contracts

• Self-employed people and managers who follow training
• 96% follows training in Syntra West
• 41% follows training only in Syntra West
• Employees who follow training
• 55 % follows training in Syntra West
• 34% follows training only in Syntra West

Self - employed 28%

Employee 62%

Unemployed or without social status 10%

5 years later

- Self – employed 50%

- Employee 47%

- Unemployed or without social status 3%

Additional work opportunities:

One self-employed person creates on average 1,7 jobs

Continuity

5 years after launching their business, 94% of the companies are still operational

• Tool developed in a European project (EQUAL)
• Web application for measuring competences
• From self-assessment to 360° feedback
• Results immediately available:
• Per employee: reports in general / in detail
• Individual level / team level
• Historical differences
• …

• Part ‘administrator’ and ‘user’
• 4 phases:
• Composition of competence-profiles and standardization
• User management
• Evaluations
• Results

• Input data
• 5 levels:
• Knowledge domain
• Domain
• Segment
• Competence
• Question
• Type of questions:
• Absolute (multiple-choice)
• Fuzzy (slide-bar)
• Comment

• Question list: links between the data (5 levels)
• Profile: selection of competences
• Standardization: decision about the required level of the profile / degree of importance of the competences

• Input users (employees and their assessors)
• Give authorizations
• Link the competence-profile to the user
• Indicate assessors

• From self-assessment to 360° feedback
• Login and password
• List of employees to evaluate
• Evaluations on date
• Status of evaluations
• Possibility to print the question lists

• Filled in question list(s)
• Summarizing graphs
• Deviation (compared to the standard)
• General feedback report per employee
• Comparisons on team level