The Most Prominent HR Consulting Company in India

OCTOBER | ISSUE 02 | 2023 W RLD I N D I A The Most Prominent HR CONSULTING COMPANY in India HR Transformation How India's Premier HR Consulting Companies are Shaping the Future? Future for All HR Consulting's Vital Role in Fostering Diversity and Inclusion in Indian Businesses KS Praveen Founder and CEO HUMAN TOUCH -AN HR CONSULTING FIRM Transforming Global Business Future by Empowering Human Lives www.cioworldindia.com

The Most Prominent HR CONSULTING COMPANY in India W RLD I N D I A

Editor’s Note B usiness grows tenfold if people are at their happiest best. In the ever-evolving corporate landscape, where businesses seek growth and excellence, the true driving force behind success lies in the happiness and fulfillment of its people. A simple yet profound belief underscores this truth: “Happy People-Happy Business.” Writer Corporation. His illustrious career has been marked by his contributions in middle and senior management positions, making him a stalwart in the field of HR. Mr. KS Praveen's profound experience and leadership have imbued Human Touch with a unique perspective, blending industry insights with a deep understanding of the human psyche. This distinctive approach ensures that the firm's HR solutions transcend conventional practices and delve into the realm of human experience. What sets Human Touch apart from the rest is its unwavering commitment to human-centric HR solutions. Long before its inception, Mr. KS Praveen imprinted this fundamental principle into the very core of the company's ethos and every facet of its operations. The belief that happiness is the catalyst for superior performance has been embraced as the bedrock upon which Human Touch stands. Pioneering Human-centric HR Solutions at the Heart of HRM with Human Touch When individuals are at their happiest, they not only perform at their peak but also go beyond their innate capabilities and talents. Deep within, every person craves happiness, and it is this very aspect of human resource management that forms the cornerstone of Human Touch, The Most Prominent HR Consulting Company in India. In this exclusive exploration of Human Touch in CIOWorld India’s exclusive edition, we delve deeper into the company's ethos, its visionary leader, and its transformative journey. Through this lens, we unravel how Human Touch has carved its niche as the most prominent HR Consulting Company in India, delivering human-centric solutions that not only drive business growth but also nurture the happiness and fulfillment of individuals, making them the true assets of any organization. In the realm of human resource management, the emotional Human Touch takes center stage. At Human Touch, understanding the intricate nuances of human emotions, aspirations, and ambitions is not just a prerogative; it is a passion. The firm recognizes that the key to unleashing an individual's full potential lies in creating an environment where they can flourish and thrive, both personally and professionally. Founded in 2013, Human Touch–an HR Consulting Firm is the brainchild of Mr. KS Praveen, a seasoned HR professional with a rich and diverse industry experience spanning nearly two decades. Mr. KS Praveen's journey in the world of human resources has seen him thrive in leading Indian and multinational corporations, including the Aditya Birla Group, Grasim, Hitachi, Siemens, Neoteric, and

If you hire people just because they can do a job, they’ll work for your money. But if you hire people who believe what you believe, they’ll work for you with blood, sweat, and tears.

KS Praveen Founder and CEO Transforming Global Business Future by Empowering Human Lives KS Praveen assignment.““ We define success as more than the comple?on of an

The Most Prominent HR Consulting Company in India I Those companies that prioritize the well-being of their employees, recognize their talents, nurture their personal and professional growth, and contribute to fulfilling their aspirations are the ones destined for long-term success. n the world of business, where profitability often takes center stage, there’s a vital truth that’s often over- looked: businesses are fundamentally about people. Empowered individuals are the cornerstone of a thriving and progressive society, where entrepreneurship plays a central role in its development. Regardless of the nature of a business, a robust focus on its people is the key to ensuring all other facets align seamlessly, ultimately leading to enduring success. This pivotal human resource compo- nent is epitomized in every organization’s Human Resource Management (HRM). Approaching the HRM or People Management process can be tackled in two distinct ways. The first involves managing this function in-house, necessitating significant investments in terms of full-time resources and capital to adequately support an organization. However, this route demands extensive time, resources, and capital investments and, if not carefully considered, can prove to be costly, complex, and ultimately inefficient in the long run. This is precisely where the second option comes into play: the possibility of partnering with Human Touch - an HR Consulting Firm–a highly skilled, experienced, trustwor- thy, and renowned human resource partner. The rationales behind Human Touch’s distinction as the premier HR Consulting Firm are manifold. Human Touch, a distinguished HR firm, was established in 2013 within the dynamic cityscape of Navi Mumbai. Since its inception, the firm has undergone continuous growth and remarkable evolution, expanding its footprint to include another office in Mumbai and establishing a presence in Ranchi as well. Our philosophy, Business of business is people as they are at the heart of any business. “ “ Firm’s Founder and CEO, KS Praveen reflects that as they approach the end of 2023, they are poised to celebrate a decade of delivering exemplary HR services to the industry. Their heartfelt appreciation extends to all their associates, friends, and well-wishers, whether through direct or indirect support, who have been integral to their entire journey. Delving into the Business World Over the course of a decade, Human Touch has expanded

its HR services to encompass a wide spectrum of busi- nesses, from multinational corporations (MNCs) to prominent Indian conglomerates, small and medium-sized enterprises (SMEs), and innovative startups spanning various industries. KS Praveen notes, ‘In the realm of HR consulting and outsourcing, our clientele spans diverse sectors, including manufacturing, retail, FMCG, IT, real estate, logistics, and services. We serve both traditional companies and emerging startups.’ Among Human Touch’s esteemed clients are renowned organizations such as Johnson Matthey, Eternis, BHEL, GE, Bombay Dying, Deepak Fertilisers, APM, CMS, BKT, Kalptaru, S Raheja, Jyothy Lab, GeeCee Venture, Hexagon, i-Chess, INARCO, Rx Infotech, Lykis, Quantum, and Choice Group in the large sector. In the SME sector, clients include Snell, Greenifit, Neotech, Lamba Infra, Yash Power Tech, MSA, and others. KS Praveen emphasizes that as an HR firm, they firmly believe that the quality and competence of individuals represent the fundamental competitive advantage. There is nothing more critical than acquiring and nurturing talent through robust and effective HR practices. Comprising a team of highly qualified industry professionals, Human Touch operates under the guiding philosophy that ‘the business of business is people,’ recognizing that individuals lie at the core of any enterprise. The firm’s management consultants are passionately dedicated to driving business outcomes while crafting client solutions for sustainable growth. Human Touch’s strength lies in its ability to harness the wealth of knowledge and resources accumulated over years of steadfast industry experience. An Extraordinary Leadership KS Praveen, a highly regarded senior HR professional hailing from Navi Mumbai, defines success beyond the mere completion of tasks. He pursues genuine business outcomes through collaborative efforts with clients, aiming to foster high-performance organizations. With nearly 25 years of diverse and extensive experience in the HR domain across various industry sectors, he has held leadership positions in both Indian and multinational corporations, including the Aditya Birla Group, Grasim, Hitachi, Siemens, Neoteric, and Writer Corporation. KS Praveen completed his undergraduate studies in Arts at St. Xavier’s College, Ranchi, followed by a full-time

PGDM in HR from XISS, Ranchi. Throughout his career, he further enriched his knowledge with Management Development Programs (MDP) from IIM-Ahmedabad and a Senior Management Program (SMP) from IIM-Indore. Pinky Kapoor Co-founder and Director As the former Editor-in-Chief of ‘People Pulse,’ a distinguished HR quarterly magazine, KS Praveen has also authored a book titled ‘HR in a VUCA World,’ available on platforms like Amazon and Flipkart. His expertise as a corporate trainer and people coach encompasses a wide array of areas, including communication and interpersonal skills, team dynamics and goal setting, personal empowerment, managerial effectiveness, leadership, time management, and creativity. In addition to his corporate endeavors, KS Praveen is actively involved with numerous reputable institutions and serves as a visiting professor for HR and OD subjects at esteemed B-Schools, including IIMs, where he also offers advisory services. Beyond his professional life, KS Praveen is a connoisseur of art, music, and literature, with a keen interest in spirituality. He is an ardent sports enthusiast, a nature lover, and a wildlife aficionado, finding joy in reading, traveling, and embarking on trekking adventures. A Team of Accomplished Professionals Pinky Kapoor, Co-founder and Director of Human Touch, presents the diverse range of value-added HR services offered by the company, stating that they are dedicated to fostering the growth and excellence of their clients by delivering the following services: • Talent Acquisition Services spanning various functions and sectors. Human Resources Consulting tailored for large corporations and SMEs. HR Outsourcing, providing comprehensive end-to-end HR support to startups and SMEs. Culture Building and Organizational Development, primarily focusing on startups and SMEs. Business and Strategy Advisory, with a particular emphasis on startups and SMEs. • • Human intelligence and skills such as crea?vity, cri?cal thinking, emo?onal intelligence, and complex problem solving are s?ll more valuable than siloed technological development. “ • “ • With 18 years of industry expertise in Talent Acquisition, Talent Management, Learning and Development, and HR Consulting, Pinky Kapoor’s passion lies in these domains. In her previous role, she led Leadership Hiring at Fact HR Pvt. Ltd., successfully handling industry mandates.

At Human Touch, Pinky Kapoor assumes a pivotal role in Business Development, offering proactive operational support. She is responsible for devising strategies and overseeing team management. Collaborating closely with professionals and business owners, she has made a positive impact on the industry. Her contributions have been recognized and praised by peers and professionals, earning her the ‘Women of Excellence Award’ from IAA (Interna- tional Advertising Association) last year. Pinky Kapoor actively participates in various business organizations and NGOs, including her role as a senior member of the BNI (Business Network International) - Exponential chapter in Mumbai. Additionally, she has served as Vice President of BNI - Exponential as part of the leadership team. Beyond her professional pursuits, Pinky Kapoor has a deep love for reading, connecting with people from diverse backgrounds, attending seminars and conferences, dancing, running, and cycling. She has participated in numerous marathons across Mumbai, amassing an impressive collection of medals and certificates as a dedicated runner. Her life philosophy centers on ‘Live and Let Live’ and the belief that ‘Everything happens for a reason.’ Pinky Kapoor is fervently dedicated to building winning teams, fostering business growth, and championing entrepreneurship. Fulfilling Human Needs with a Personalized Approach Describing Human Touch’s vision, Pinky Kapoor expresses, “Our aspiration is to emerge as a world-class and preeminent HR Consulting Firm within the industry. We aim to achieve this by providing a diverse range of high- quality services and solutions in the HR domain.” Dr Shalini Sharma, PhD, who serves as the Chief Happiness Officer, defines Human Touch’s mission as follows: “We are committed to contributing to the growth and excellence of our client organizations by actively and empathetically addressing their personnel requirements with a personal touch.” As the CHO of the organization, Dr Shalini supervises HR and Wellness, Finance, IT, Social Media, and CSR activities. She holds certifications as a Happiness Teacher and Yoga Teacher. On a personal note, she has a fondness for reading, music, gardening, social work, and is a skilled Mastercook.

Reflecting on his motivation to venture into the field of human resource consultancy, KS Praveen shares that it was the opportunity for freedom and the passion to create something meaningful from scratch, build it up, and make a genuine impact that drove his decision. Strategic Human Touch Facets *Proactive: “We are extremely passionate about our approach and service delivery. We believe in delighting our clients. *Strategic: We have a strong strategic orientation and firmly believe in adding value to our client’s business. A Vision without a Strategy remains an Illusion. *Adaptable: We mould ourselves as per the needs and goals of our clients with utmost sincerity. Adaptability is wisdom in action. *Innovative: We are extremely creative and imaginative in designing our HR Solutions for our clients. Creativity is intelligence having Fun,” he adds. Core Values- DNA Pinky Kapoor adds, “Our clients admire our Mission and Core Values with which we work. Our values are part of our DNA. They guide how we work with our business partners, within our communities and with each other.” Touching Lives with Five Core Values • Integrity: “We Act with Integrity, Respect and Trust.” • Demonstrate a commitment to integrity and ethics. • Show respect for and value all individuals’ diverse backgrounds, experiences, styles, approaches and ideas. • Listen to others for understanding. • Generate Trust. Accountability: Pinky Kapoor states, “We are all accountable.” • • Take personal accountability for actions and results. • Focus on finding solutions and achieving results.

• Actively engage in discussions and commit to decisions once they are made. As a thought leader in the industry, KS Praveen shares insights on how the integration of modern technologies like AI and ML is impacting the HR consultancy landscape and discusses Human Touch’s approach to this transformation. The HR sector has witnessed a continuous evolution driven by technology, from the early days of the internet to the era of mobile devices and the cloud, with AI and machine learning being the latest additions. • Keep promises and commitments made to others. • Personally commit to the success and well-being of teammates. •Humility: Dr Shalini informs, “We have the humility and desire to learn.” According to him, the adoption of AI and ML in HR can enhance productivity, reduce operational expenses, and streamline the handling of repetitive, routine tasks. AI excels in tasks that involve data-driven processes and decision-making. • Value openness and curiosity to learn from anyone, anywhere. • Seek and provide honest feedback. Nevertheless, he emphasizes that human intelligence and skills, such as creativity, critical thinking, emotional intelligence, and complex problem-solving, remain invaluable and cannot be replaced by AI and ML. • Be open to personal change and continuous improvement. • Learn from mistakes and successes in equal measure. “We strive for simplicity,” she says. • •Passion: Pinky Kapoor says, “We are passionate about our business.” • Show pride in work. Dr Shalini Sharma Chief Happiness Officer • Promote a positive, energizing, optimistic, and fun environment. • Promote and implement creative and innovative ideas and solutions. • Value, promote, and fiercely protect Human Touch’s reputation. •Client Sensitivity and Commitment: Dr Shalini furthers, “We are absolutely focused towards our Clients.” • Extremely sensitive to client needs. • Committed to long-term relationships with all their clients. • Offer the best services and delight them. • Value clients’ feedback and suggestions. The Priceless Human Inventiveness

Obstacles Outwitted KS Praveen acknowledges that they encountered numerous obstacles along the way but overcame them as a resilient and cohesive team. He discloses, “During the pandemic, we encountered significant challenges as some of our clients decided to discontinue our HR services in an effort to reduce costs due to the prevailing uncertainties.” Pinky Kapoor adds, “However, as we gradually emerged from the pandemic, we rebounded by acquiring new clients, and several previous clients also resumed their engagement with us. We are currently performing well, and we anticipate substantial growth for our firm as we move forward.” Rekindling the People Strategy When asked about the significance of human resource consulting services, the expected developments in the future, and how Human Touch is innovating in this regard, KS Praveen shares insights. He points out that the SME sector, encompassing industries such as manufacturing, infrastructure, services, food processing, packaging, chemicals, and IT, employs approximately 40% of the Indian workforce. However, its contribution to the GDP is just slightly over 6%. KS Praveen reveals, “We have identified the reason behind this disconnect: the absence of a comprehensive People Strategy.” He emphasizes the need for the sector to undergo transformation by adopting a forward-thinking mindset and involving HR for continued growth, and Human Touch is at the forefront of driving this transformation. “ A Future of Human Brilliance KS Praveen underscores an essential characteristic of Human Touch as a prominent HR consulting firm, stating, “Our reputation lies in our ability to quickly grasp our clients’ HR challenges and pain points and proactively offer tailored support to address them.” Human Touch’s mission is to contribute to the Growth and Excellence of its Client Organiza?ons by proac?vely and sensibly mee?ng their People Needs with a Human Touch. Regarding their plans for scaling Human Touch’s operations and services in the future, Pinky Kapoor explains that their growth will primarily come from acquiring additional clients, especially in the SME sector, to provide them with essential HR support. “ The Vital Factor KS Praveen emphasizes their belief that businesses cannot progress to the next level without a robust people strategy. He asserts that firms like Human Touch offer exceptional HR support, which is essential for businesses to scale up and empower themselves. When offering advice to aspiring entrepreneurs looking to enter the HR consulting solution industry, KS Praveen simplifies the key factors: • Develop a strong desire to enhance organizations by creating and implementing effective HR practices. Build the competence to connect HR practices with the specific business needs of client organizations. Clients Praise & Appreciations for Human Touch: * “Human Touch has always been a key resource for Johnson Matthey. The team sounds optimistic, and hence •

the one can be relied upon when you give your commit- ments.” - Human Resources, Johnson Matthey Chemicals Ind. Pvt. Ltd. - Ist Client of Human Touch *”We have been partnered with Human Touch for the last several years, and they are providing Talent Acquisition solutions to us. They maintain very high quality while sourcing candidates for us. They have a very clear understanding of the client’s requirements. They are very much aligned with the client’s vision and provide very customized service.”-Amit Ranjan - Human Resources, Eternis Fine Chemical Ltd. *”The LnD Sessions conducted by KS Praveen for our officers/managers entitled ‘Business of Business is People’ were highly insightful and informative.” - Raju Advani, Chief Manager - LnD, Indian Oil. *”We have closely involved Human Touch in our companyand they are doing a fabulous work for us in terms of building HR Structures,formulating & implementing HR Guidelines and defining and spreading Vision, Mission, Core Values, People Engagements, etc.”-. Rajeev Sharoff, Founder & Director -YPTS. * “Human Touch takes care of entire gamut of HR so nicely and seamlessly. They truly add Human Touch to an organization. I would like to strongly recommend its HR Services.”-Janaki Ramani, Founder of House of Happiness. * “Human Touch is our trusted and reliable HR Partner.”- Nishit Shah, MD of Neotech. * “Excellent! All the goals of the LnD Sessions by Human Touch Team were fully achieved. The contents of each session were very clear, and the participants found them very simple to understand and relate to. They rated you high in terms of your content delivery, best wishes.” - V P Mathur -Sr. VP HR, BKT Industries. Human Touch’s Management Consultants are deeply passionate about driving business outcomes while developing client solu?ons for sustainable growth. “ *”Engaged Human Touch for designing KRAs for our entire leadership team. Good quality job done by them.” Neha Jain, CHRO - Choice International Ltd. “ *”Human Touch has proactively & sensibly supported my organization to go to the next level by designing and implementing good HR Processes and building people oriented culture.” - Manoj Dhanwani Founder & CEO of Snell - an E Commerce Company.

* “Human Touch has been nicely supporting us in transforming our organisation. Pinky Kapoor is an excellent change agent.”- Shyam Raheja, Owner & MD of S. Raheja Group. * “Human Touch is an HR Firm I would like to recommend for HR advisory and related services basis our ongoing experience of working with them.” - Varun Talcherker, Director & Owner of Display House * “Human Touch has been a great HR support to us since the beginning of our Start-up” –Hitesh Hiran, Co-founder & Director – Greenifit. In addition to the core team and the extended team, Human Touch is having several senior industry professionals and prominent academicians on its panel for guidance & support and we are highly grateful to them. Dr. Vikram Parekh- Professor of Marketing & Strategy at SIESCOMS, Navi Mumbai. Dr. Ranjeet Nambudiri - Dean at IIM Indore. Mr. Jaywant Amin - Independent HR & IR Consultant, Mumbai. Mr. Laksman Sundar - Veteran Ad & Media Person, Navi Mumbai. Mr. Kusumadhar -Senior HR Practitioner, NCR/UK. • • • • • “Last but not the least our gratitude and thanks to Ms Pranali Karanje for being instrumental in establishing and expanding the TA Vertical in our Firm with tremendous passion and involvement from 2013 to 2020.” “And finally …. we are thankful to Mr. Agnel D’Souza - Founder ACEF Global for always honouring our Firm, Amrut & Neha of CreativFish also for beautifully designing our Logo, Website, etc., and Mona Parekh/ASPA Digital for nice social media support.” “We at Human Touch are committed to two social causes- Health n Wellness and Green Environment,” concludes KS Praveen.

How India’s Premier HR Consulting Companies Are Shaping the Future? T he world of Human Resources (HR) is undergoing a profound transformation, driven by shifting workplace dynamics, technological advancements, and a renewed focus on the human element within organizations. learning and development, organizational restructuring, and much more. These companies are not mere advisors; they are catalysts for change who bring a wealth of expertise and innovation to the table. Talent Acquisition and Management: In a highly competitive job market, attracting and retaining top talent is a perpetual challenge. HR consulting firms leverage data- driven approaches and cutting-edge technologies to identify, recruit, and nurture the right talent for their clients. In India, where a burgeoning workforce is poised to play a pivotal role in the global economy, the role of HR consulting companies has never been more critical. These firms are not just service providers; they are architects of change, sculpting the future of the workplace. As the epicenter of this HR revolution, India boasts a cohort of premier HR consulting companies that are driving innovation, fostering talent, and reshaping organizational structures. Leadership Development: Effective leadership is critical to an organization’s success. These firms offer leadership development programs that cultivate the next generation of leaders, equipping them with the skills and vision needed to steer organizations toward growth. The HR Landscape in India India’s workforce is as diverse as it is vast, encompassing a myriad of cultures, languages, and backgrounds. With over a billion people, the nation’s labor force is a dynamic pool of talent that has caught the attention of global corporations. However, managing and optimizing this diverse workforce comes with its own set of challenges. Digital Transformation: As businesses embrace digitalization, HR consulting companies play a pivotal role in ensuring that organizations have the digital capabilities and talent needed to thrive in the digital age. They assist in crafting digital HR strategies, implement HR technologies, and drive digital skills development. Employee Wellbeing: The wellbeing of employees has taken center stage, particularly in the wake of the COVID- 19 pandemic. HR consulting firms are championing initiatives that prioritize employee health, mental wellbeing, and work-life balance. The emergence of the gig economy, remote work, and the need for upskilling in an era of rapid technological change are just a few of the complex issues HR professionals face. Moreover, as businesses evolve, HR strategies must evolve in tandem, making HR consulting companies invaluable partners in navigating this shifting landscape. Diversity, Equity, and Inclusion (DEI): DEI is not just a buzzword; it’s a fundamental aspect of modern workplaces. HR consulting firms work closely with organizations to create inclusive cultures that celebrate diversity and foster equity. HR Transformation The Pioneers of HR Transformation India’s premier HR consulting firms are at the forefront of this transformation, offering a wide array of services that encompass talent acquisition, performance management, 26 | www.cioworldindia.com | October 2023 October 2023 | www.cioworldindia.com | 27

Change Management: The ability to adapt to change is a hallmark of successful organizations. HR consulting firms specialize in change management, helping companies navigate transitions smoothly and ensuring that employees embrace change positively. Inclusive Leadership and Diversity Initiatives: Promoting Inclusion: HR consulting firms work closely with organizations to foster inclusive leadership practices. They design diversity and inclusion (D&I) strategies that go beyond compliance, encouraging diverse perspectives and equitable opportunities. Shaping the Future of HR As organizations grapple with the challenges posed by a rapidly changing business environment, these consulting firms are at the forefront, crafting innovative strategies and implementing transformative solutions. Measurable Impact: Metrics and key performance indicators (KPIs) are established to measure progress in D&I initiatives. These firms advocate transparency and accountability. Agile Talent Management: Strategic Adaptation: HR consulting companies are helping organizations transition from traditional talent management to agile models. They facilitate the development of flexible workforce structures that can swiftly respond to market demands. Redefining Employee Engagement: Tailored Engagement: Personalization is key in engagement strategies. HR consulting firms recommend tailored approaches to understand individual employee needs and preferences. Feedback Loop: Regular feedback mechanisms, including pulse surveys and stay interviews, enable organizations to adapt quickly to changing employee sentiments. Continuous Learning: Embracing lifelong learning is a central theme. These firms advocate for continuous upskilling and reskilling to ensure that employees remain adaptable and competitive in the job market. India’s premier HR consulting companies are not just responding to the changing HR landscape; they are actively shaping its future. Their forward-thinking strategies and commitment to employee-centric practices are redefining the HR ecosystem, making it more adaptable, inclusive, and technologically advanced. As organizations continue to navigate the complexities of the modern workplace, these consulting firms remain invaluable partners in driving HR innovation and excellence. AI-driven HR Solutions: Smart Automation: HR consulting firms are championing the integration of Artificial Intelligence (AI) and machine learning into HR processes. AI-driven tools are streamlining recruitment, automating routine tasks, and providing data- driven insights for better decision-making. Enhanced Candidate Experience: AI-powered chatbots are being used to engage with candidates during the recruitment process, ensuring a seamless and responsive experience. Employee-centric Wellbeing Programs: Holistic Wellbeing: HR consulting firms emphasize holistic employee wellbeing, addressing physical, mental, and emotional health. They assist in designing wellness programs that promote work-life balance, stress management, and mental health support. Flexible Work Arrangements: Promoting flexible work arrangements, including remote and hybrid models, has become a norm, allowing employees greater control over their work-life integration. 28 | www.cioworldindia.com | October 2023

Future for All HR Consulting’s Vital Role in Fostering Diversity and Inclusion in Indian Businesses Success Stories Several Indian businesses have reaped the benefits of HR consulting firms’ expertise in fostering D&I: Best Practice: Integration of AI and machine learning for predictive HR analytics enhances recruitment, employee engagement, and performance management. D Tech Giants: Leading technology companies have collaborated with HR consulting firms to implement gender- inclusive policies, mentorship programs, and initiatives promoting diversity in tech roles. This has resulted in a more balanced workforce. Employee Wellbeing and Engagement: Strategy: Prioritizing employee wellbeing and engagement is a cornerstone of HR consulting firms. They design comprehensive programs that include mental health support, flexible work arrangements, and recognition initiatives. Assessment and Strategy Development: HR consultants conduct comprehensive assessments of an organization’s current D&I landscape. They identify gaps and areas for improvement. Based on this analysis, they help develop tailored D&I strategies that align with the organization’s values and goals. iversity and inclusion (D&I) have evolved from buzzwords to crucial components of successful organizations worldwide. In India, businesses are increasingly recognizing the importance of fostering diverse and inclusive workplaces. However, achieving meaningful progress in this area often requires specialized expertise, and this is where HR consulting firms come into play. These firms play a vital role in guiding Indian businesses on their D&I journeys. Banking and Finance: Financial institutions have turned to HR consultants to address gender pay gaps and create inclusive workplace cultures. These efforts have boosted employee morale and retention. Best Practice: Regular surveys and feedback mechanisms help tailor wellbeing programs to employees’ needs and preferences. Policy and Program Development: Crafting inclusive HR policies and programs is a complex task. HR consulting firms assist businesses in creating policies that promote fair practices, equity, and inclusivity. Diversity, Equity, and Inclusion (DEI): Strategy: HR consulting firms work with organizations to create DEI strategies that promote inclusivity and diversity in the workplace. This includes diverse hiring practices, inclusive leadership training, and cultural sensitivity programs. Startups: Many startups have embraced D&I from their inception with the guidance of HR consultants. As a result, they’ve cultivated diverse teams that bring varied perspectives to the table, fostering innovation. The Current Landscape of D&I in Indian Businesses Before delving into the role of HR consulting in fostering D&I, it’s essential to understand the current landscape in Indian businesses: Education and Training: Effective D&I requires a cultural shift within an organization. HR consultants provide diversity and inclusion training for employees at all levels. These programs raise awareness, challenge biases, and promote inclusivity. These leading consulting firms are spearheading D&I and implementing best practices that are not only transforming India’s workforce but also leaving a lasting impact on the global HR ecosystem. Gender Disparities: Despite India’s advancements, gender disparities persist in the workplace. Women are underrepresented in leadership roles across many industries. Best Practice: Establishing DEI metrics and accountability mechanisms ensures ongoing progress. Recruitment and Talent Acquisition: Consultants help organizations diversify their talent pools. They advise on inclusive recruitment strategies and work to eliminate unconscious biases in the hiring process. Change Management: Strategy: Successful change management requires clear communication, stakeholder engagement, and a phased approach. HR consulting firms provide guidance on planning, execution, and evaluation. Cultural and Ethnic Diversity: India’s cultural and ethnic diversity is unparalleled, but it’s not always reflected in corporate settings. Many organizations still grapple with inclusivity challenges. Data-driven Talent Acquisition: Strategy: HR consulting firms are increasingly relying on data analytics to identify and recruit top talent. They use advanced algorithms to assess candidates’ skills, cultural fit, and potential contributions to the organization. Data-driven Decision-making: Data plays a crucial role in tracking progress. HR consultants help businesses collect and analyze data related to D&I initiatives, enabling informed decision-making and the measurement of outcomes. LGBTQ+ Inclusivity: While there is growing awareness, creating a safe and inclusive environment for LGBTQ+ individuals in the workplace remains a challenge for many companies. Best Practice: A structured change management framework that includes employee involvement and continuous feedback is essential. Best Practice: The use of predictive analytics allows companies to make informed hiring decisions, reduce turnover, and enhance workforce diversity. The Road Ahead While significant progress has been made, there’s still much work to be done in fostering diversity and inclusion in Indian businesses. HR consulting firms will continue to play a vital role in driving this change. As the business landscape evolves, so too will the strategies and approaches employed by these firms to create workplaces that celebrate differences and promote inclusivity. Ultimately, HR consulting remains a catalyst for positive change in Indian businesses, leading them toward a more diverse and inclusive future. The Role of HR Consulting Firms in Fostering D&I HR consulting firms bring a wealth of experience and expertise to the table when it comes to fostering diversity and inclusion in Indian businesses: Leadership Development and Succession Planning: Strategy: Identifying and nurturing future leaders is critical for organizational growth. HR consulting firms create tailored leadership development programs that focus on skill enhancement and mentoring. Best Practice: Customized leadership development programs that combine classroom training, coaching, and on- the-job experiences are highly effective. Digital Transformation of HR: Strategy: HR consulting firms assist organizations in leveraging technology for HR processes. This includes implementing HRIS (Human Resource Information Systems), chatbots for employee inquiries, and data-driven decision-making tools. October 2023 | www.cioworldindia.com | 31

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The Most Prominent HR Consulting Company in India

The Most Prominent HR Consulting Company in India

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