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Importance of customer reviews in ecommerce website

If you're an ecommerce business owner, you know the importance of customer reviews. You also know that getting those reviews can be tricky. Here's the thing: customers are more likely to leave a review if they're happy with a purchase, but they're also more likely to leave a review if they're unhappy.<br><br>

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Importance of customer reviews in ecommerce website

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  1. REVIEWS BOOST CREDIBILITY First and foremost, a positive review can increase your conversion rate and sales. When people are making their purchase decisions, they are likely to look at what other customers have said about a product or service

  2. REVIEWS IMPROVE SEO RANKINGS Reviews can impact an online store’s organic search rankings. Google uses a site’s overall rating, or star rating, as a significant ranking factor in its search algorithm.

  3. REVIEWS INCREASE ENGAGEMENT According to a study by Forrester Research, online shoppers who post ratings and reviews are three times more likely than non-reviewers to return for another purchase.

  4. REVIEWS ARE LINKED TO CONVERSION RATES Reviews can increase sales by up to 9%, and even those who leave negative feedback are 85% more likely to convert when allowed to comment on their experience.

  5. Phone +91 7279000065 Address 3rd Floor, Sarv Elanza, Hanumangarh Road,Abohar -152116 Contact Us Website themadbrains.com E-Mail themadbrainsinfo@gmail.com

  6. THANKS themadbrains.com

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