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Who? What? Why?. What do we do?.

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What do we do?

  • Child Care Resource & Referral (CCR&R) is a program to support quality child care throughout the State of Iowa. CCR&R is available to assist families in selecting child care providers who best meet the needs of a child and their family. Child Care Consultants provide on-site consultation to licensed preschools, centers, non-registered home providers, and Child Development Home providers.Our Mission:Iowa Child Care Resource and Referral provides resources, education and advocacy to support quality child care.

Iowa Child Care Resource & Referral

5 Regions serving 99 counties

*Funded by the Department of Human Services (DHS) Child Care Division, the regulatory agency for child care.


Part of a bigger picture

Iowa Child Care Resource and Referral is part of a larger organization, Child Care Aware of America, formerly, the National Association of Child Care Resource and Referral Agencies(NACCRA). NACCRRA began in the mid 1970's because of a community need for a system to assist families in finding quality child care.


Our Services

  • Families
  • Child Care Providers
  • Employers
  • Communities

FREE Child Care Referrals

  • Referrals to child care providers 24/7 online at www.iowaccrr.org
  • Call a Parent Referral Specialist 877-216-8481
    • Monday-Friday 8:00am – 4:30 pm
    • Education on choosing quality child care
  • Referrals to other services
  • Advocacy and support

Helping Hands

Individualized support with:

  • Licensing and Registration
  • Consultation
  • Technical Assistance
  • Training
  • Updating Files
  • Referrals to other services

How do we put parents at ease?

  • Data on child care availability
  • Data on child care costs
  • Parent education services
  • Forums on child care issues
  • Advocacy
  • Early Childhood Education
what is quality
What is quality?

qual-i-ty [kwol-i-tee]:

  • Degree of excellence
  • A distinguishing attribute

Source: Meriam-Webster

  • Registered providers can complete 25 hour series course through CCR&R.
    • Small business improvements and incorporating best practice into their program
  • Eligibleto become certified after series
    • Complete certification visit with Consultant
  • Must renewevery 2 years
iowa s quality rating system


Iowa’s Quality Rating System

A five-starhotel means high quality…

so does a child care program.


Stars of QRS

  • 1 Star
  • Program meets the Iowa standards for licensing and registration
  • 2 Stars
  • Program has made steps toward improving quality of care
  • 3-5 Stars
  • Program has earned points in the quality indicators of:
    • Health & Safety
    • Environment
    • Family and Community Partnership
    • Leadership and Administration
    • Professional Development

Iowa’s Quality Rating System



  • Programs can become NATIONALLYaccredited.
    • Accreditation requires programs to meet a specific set of standards
    • National Association of Education of Young Children, National Afterschool Association, National Association of Family Child Care and more.

Why should you care?

Programs that participate in QRS, ChildNet, Accreditation show their dedication and commitmentto providequality child care and are continually working towards improving the quality of care.