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ESC Electronic Service Control

Solving Customer Needs. Critical Mid-Market Customer Needs Addressed?Tracking Industry Specific Account InformationTracking Warranty and Equipment InformationEfficiently Scheduling Service CallsTracking The Progress of Service CallsScheduling the Closest TechnicianTracking and Reporting on Account Service HistoryStreamlining Information Flow to the Service Tech in the FieldAutomated Billing for Recurring Service ContractsMulti-Warehouse Inventory, Bar Code Scanning, Serial Number Track30024

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ESC Electronic Service Control

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Presentation Transcript

    1. ESC Electronic Service Control Solution Introduction

    2. Solving Customer Needs

    3. Target Customer Profile

    4. Target Customer Profile

    5. Solution Overview

    6. Solution Demonstration

    7. Resources Available

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