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BAM im Kontext von Saperion Workflow. Projekt der SAPERION AG / QlikTech / FH JOANNEUM. Agenda. About me Motivation Architectural Concept QlikView Prototype Architecture Business Motivation Workflow Scenarios Showcase Outlook. About Me. Name: Gottfried Jocham Born: 1983

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bam im kontext von saperion workflow

BAM im Kontext von Saperion Workflow

Projekt der SAPERION AG / QlikTech / FH JOANNEUM

agenda
Agenda
  • About me
  • Motivation
  • Architectural Concept
  • QlikView
  • Prototype Architecture
  • Business Motivation
  • Workflow Scenarios
  • Showcase
  • Outlook
about me
About Me
  • Name: Gottfried Jocham
  • Born: 1983
  • Profession: Student at University of applied sciences (FH) JOANNEUM in Graz/Austria
  • Course of Studies: Information Management
  • Diploma Thesis: BAM Management Dashboard
  • Thesis Supervisors:
    • Prof. Dr. Erwin Zinser (FH JOANNEUM)
    • DI (FH) Christian Reibnegger (FH JOANNEUM)
    • Dr. Martin Bartonitz (SAPERION)
motivation
Motivation
  • SAPERION
    • Visualization of SAPERION Workflow Statistics
    • Dashboard Functionality with QlikTech™ QlikView
  • FH JOANNEUM
    • Implementation of theoretical BAM experience
      • Architectural Concept
      • Procedure Model
    • International cooperation/partnership with innovative companies
architectural concept
Architectural Concept

Prozess Konfiguration

Business Rules Engine

Event Display and Activities

Event Processing Engine

Coral8 Server

StreamBase Server

RuleCore

Event Engine

Business Rules Engine

BTS

2006

BTS

2006

Event Channel

Common Base Event Format

BizTalk

Agenten

MS Operations Manager

Event Source

Source: Reibnegger

qlikview
QlikView
  • In Memory Business Intelligence Solution
  • Data Sources
    • ODBC – OLEDB Sources
    • Text or Database files (csv,xls,xml,…)
  • Execution of Load Script
  • Field Association by QlikView
  • Highly compressed and optimized Storage in *.qvw Files
prototype architecture
Prototype Architecture

Event Display and Activities

Event Processing Engine

Chart & Table Engine

Selection Engine

In Memory Data Model

Event Channel

ODBC

Event Source

business motivation
Business Motivation
  • No „user friendly“ Workflow Monitoring capabilities in SAPERION
  • Timely Information about current workflows
    • Incremental Data Loading
  • Alerts to inform about threshold exceeding
workflow scenarios
Workflow Scenarios

Forward

Pull from Groupbox

Forward

Push into Groupbox

Pull from Groupbox

Additional

Delay!

Forward

2. Rework

Loop!

3. Reject

4. User not Available  Escalation

Automated push into Userbox

4 Possibilities

1. End

showcase
Showcase
  • Workflow Instances monitored
    • Quality of Service
    • Duration
      • Total
      • Per Activity
    • Loops
    • Exceptional Behavior
    • Bottlenecks
  • Threshold exceeding of Workflow instance
    • Alert and Mail
outlook
Outlook
  • Planned work
    • Extension of Rules
    • Role based views
  • Further improvements
    • Extension of the two middle layers
      • Message Bus
      • Rule Engine  Recognition of patterns in Workflow Data
    • Next SAPERION Release: SAPERION SNMP capabilities for System Monitoring
thank you for your attention
Thank you for your attention
  • Gottfried Jocham
    • gottfried.jocham.ima03@fh-joanneum.at
  • Christian Reibnegger
    • christian.reibnegger@fh-joanneum.at
  • Erwin Zinser
    • erwin.zinser@fh-joanneum.at