Bo Dahlbom

1. Bo Dahlbom Professor at the IT University in Göteborg Scientific Director at Sustainable Innovation Member of the Government IT advisory board Book: Sveriges framtid, Liber 2007 www.viktoria.se/dahlbom www.sust.se

9. The modern miracle 200 000 Gnp per person in Sweden 150 000 100 000 50 000 5 000 1200 1300 1400 1500 1600 1700 1800 1900 2000

10. The benefits of growth Less toil, misery, starvation, poverty Meaningful work, better living, good food Healthcare, education, culture, play Longer, healthier, richer, spiritual life

11. Life is getting longer 80 år 70 Average life expectancy in Europe 60 50 40 30 20 10 1200 1300 1400 1500 1600 1700 1800 1900 2000

12. The Price for Growth Technical evolution, constant change More trade, travel, transports Stress, competition, exploitation Pollution, resource depletion

14. Major Changes • The personal computer (1985) – documents • Internet (1995) – email, www • Google, Web 2.0 (2005) – innovation • Mobile office (2008) – market, meetings

15. A Fantastic Technology Explosion

17. The Impact of Internet Globalization: a world without borders Automation: work tasks disappear Commercialization: the market is expanding Systemization: everything is connected Rationalization: innovation and competition

18. Globalization The world becomes one, differences reduce China is the factory of the world Bangalore is the office of the world Global warming, pandemies, terrorism

19. Swedish Trade Mdr kr 1000 500 100 0 1950 1960 1970 1980 1990 2000

20. Automation Machines emptied the country, gave us work in the factories in the city Computers emptied factories, gave us work in the offices Internet is emptying offices, giving us all work on the market

21. Automation in Sweden

22. Commercialization From production to commerce Sales, negotiation, contracts Markets, media, meetings Public sector as purchase office

23. The public sector • Public sector and business change together • From factory to market (purchase) • Customer orientation and competition • Automation, outsourcing and privatization

24. Systemization From local information systems to global social networking and a global market system Systems for commerce, finance, logistics, labour, energy, healthcare, education, defence, security, environment, media, tourism, politics

25. Intelligent grids

26. Service society Automated services and self-service Mobile and distributed, personal services National (global) expertise for strategy, purchase, development and evaluation

27. Rationalization Market, competition, knowledge Business intelligence, benchmarking Efficiency, innovation, diversity Results, increasing demands, faster

28. We know so much We measure, test, calculate, compute, small and big things, body states, the market, the earth, the athmosphere We overview, plan and automate, make more efficient, calculate, our lives, families, cities, societies, world economy, climate

30. The Old Company • A society of its own, a well organized centre for production and distribution, a factory • A well defined, autonomous organization, with its own goals, values, and quality control

33. The New Company • A losely connected, distributed and mobile sales force, with a web site • An innovative service network, adapting to market and customer movements and demands

35. The New Society A global market, big cities, Internet Centralized states with a small public sector, focusing on purchase A working life with commerce and an everyday life with shopping

36. Life on the Market From production to commerce, from country to city In 1800, 3% of us lived in cities In 1900, 13% of us lived in cities In 2000, 50% of us lived in cities Life on the market is life in the city

37. A networking society • We used to work in factories with working hours, leisure, unemployment, education, working life, retirement • We used to have positions, definite tasks to perform in production or administration • Now we take iniatives, increase sales, are innovative, change oriented and networking

38. Web 2.0 User participation, competent amateurs Prosumers – Wikipedia, weblogs, MySpace, YouTube, Facebook Flexible cooperation, open innovation, user innovation, mashup corporations From information society to noise society

39. Users innovate

40. Consumers innovate

41. Organized open innovation • Lego Mindstorms, Lego Factory • Procter & Gamble Connect+Develop • Communities and founder populations • Innovation as Consumption

42. Life is a cocktail-party

43. School begins Please, sit down!

45. The new competence • We used to be competent workers, skilful, dependable, diligent, punctual – we were labourers, performing services • Now we are expected to understand the processes, the business idea, the customers, strengths and weaknesses, vision and mission – we are all becoming managers

46. The new knowledge Knowledge as traditional craft Knowledge as industrial production Knowledge on the market Focus on innovation

47. Schools that change • Future interested • Work life oriented • Customer focused • Socially integrated

48. Swedish Healthcare Please, wait!

49. Life is online TV on the web, googling knowledge, global media, web university, mobile life, electronic communities, chatting, twittering, paying taxes on Internet But healthcare is still batch with telephone hours, appointments and waiting rooms as if nothing had happened

50. Healthcare as Service Globalization and Automation Automated services, self-service Mobile and distributed, personal services for everyday healthcare Global expert diagnosis and treatment