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Q uServe

BUSINESS PROPOSAL. Q uServe. Quality Cleaning Service. www.quserve.com info@quserve.com Tel 600-7873783 ( quserve ) Fax 04-3456789 P O Box 12345 Dubai, UAE. July 2010. “Business in Turbulent Time”. Derivations. Dubai Syndrome. 2008. 2009. 2010. 2011. New Horizon. Crisis.

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Q uServe

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  1. BUSINESS PROPOSAL QuServe Quality Cleaning Service www.quserve.com info@quserve.com Tel 600-7873783 (quserve) Fax 04-3456789 P O Box 12345 Dubai, UAE July 2010

  2. “Business in Turbulent Time” Derivations Dubai Syndrome 2008 2009 2010 2011 • New Horizon • Crisis New Business Profiling • Panic • Confidence • Downsize Realization Resilience • Restructure Innovation

  3. Post-Crisis SMEs Initiatives Types Discretionary Business Inevitable Business Budget Wellbeing Urban Utilities Properties Mgmt Restructuring Mgmt Low Risk Investments Domestic Utilities Health-Care Education & Day-Care Customer Interests Tier-1 Facilities Management Affordability Convenience Mass Transportation Sympathy Community Wellbeing

  4. Tier-1 FM Service Biz Breakdown Phase One Cleaning Service Air Ducts & Water Tanks Exteriors & Hardscape Phase Two Housekeeping Service Office & Public Facilities Commercial Facilities Phase Three Hygiene & Pest Control Pest Control & Waste Mgmt Maid & House Attendance Phase Four Engineering Maintenance Typical Threshold Maintenance Cost Saving Alterations

  5. Business Framework Biz Components Call Center Operations Concentrated Cost Timely Quality Value for Money Tier-1 Facilities Management Business Standards Compliance Customer Loyalty Affordable Quality Service Post Service Care On Call On Demand At Convenience Customer Interface & Communications

  6. Section 1 General Set Up Customer Definition & Profiling Competitors Who is Who & How much Shares Marketing Web, Hand & News Flayers Mobility Mobile Teams 0f 3 Pax Connectivity Call, Control & Quality Center Station Paperless Auditable Processing

  7. Customer Desk Predictions Profiling

  8. Marketing Competitors

  9. Marketing E-Channels @.com @Facebook @ Blogger Page @Yellow Pages @Local Pages @Multiple Pages @Single Page

  10. Mobility The Mobile Team Mobility Convenience Efficiency

  11. Connectivity Call Center Booking for the Service By E-Mail By Phone Delivering the Service Biz Strategy Biz Sustainability Post Service Care

  12. Thanks Then.. You may now run your numbers and phase out your business start-up and growth…

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