About Hotel Management What is Hotel Management? Hotel management involves dealing with people throughout the day - with guests and colleagues in your own and other departments. The work culture involves good teamwork and leadership. Hotel management is primarily concerned with food and living space, the boarding and lodging needs of the guests, and more importantly their comfort, at all times. Broadly speaking, there are four core operational areas in a hotel
Indian Hotel Sector ~ SWOT Analysis With the Indian hotel industry capturing the attention of the world, let us understand its strengths, weaknesses, opportunities and threats.
Why Hotel Management • With the growth of hotel industry propelled by foreign and domestic tourism and business travel, the demand for well trained quality personnel has grown impressively. • The diversity of experience in hotel management is greater than in any other profession. • Career opportunities in this field are not only limited within the country but also provides scope of a career abroad.
Advantages of being in this Industry • Quick growth • Promotion on performance not seniority • Multi cultural exposure • Work across the globe • Varied and not monotonous • Opportunities for entrepreneurship • Has beaten the economic crisis
Skill sets required • Some of the personal skillsessential to succeed in the Hotel Industry are: • An interest in food and changing styles • A friendly and outgoing disposition • Good communication and interaction skills • Good organizing abilities and an eye for detail • Pleasant and cheerful personality • However, being part of the world's most dynamic and exciting industry is not for everyone, you have to be ambitious, creative and have the passion to work in an industry that’s constantly generating new ideas.
Skill sets Cont.. Skills for Front Office Management -Strong communication skills -Good command over English, and other preferred languages -Ability to be on your feet for long hours -An energetic and cheerful personality Skills for Housekeeping -Excellent problem-solving skills Strong ability to grow and learn -Ability to multi-task -Good know-how of various equipments Alert Behavior
Skill sets Cont.. Skills for Food Production Good knowledge of food and constant update of trends in national and international cuisines Interest in cooking, as the work hours are long Ability to have a good focus on quality, production, sanitation and food cost controls Skills for Food and Beverages Services Pleasant personality Knowledge of foreign language(s) Good command over English Ability to communicate effectively, both verbally and in writing, to an array of diverse internal and external clients Ability to establish, maintain and enforce consistently high performance standards
Careers Ahead.. • General Operations: this include supervision, co-ordination and administration of all other departments as well as overall financial control. • Front Office: this include: providing information, making room reservations and taking care of check-ins and check-outs, besides the duties performed by the Personnel Department of any company. • Sales & Marketing: This department keeps in touch with travel agents and tour operators as well as other potential corporate clients in order to sell hotel facilities. This department also normally handles Advertising and Public Relations. • Food & Beverage: This department is the hub of the hotel industry and is responsible for all the food that is prepared and served in the hotel. • House Keeping: The main function of the housekeeping department is to make sure that all rooms are kept in order and all the needs of the guests are met.
Alternate Career Options/Scope • Restaurant Management/Fast Food Joint Management • Club Management/Recreation & Health Centre Management • Cruise Ship Hotel Management • Hospital Administration and Catering • Institutional and Industrial Catering • Airline Catering and Cabin Services • Manufacturers and Suppliers of Hotel and Restaurant Equipment and Services • Hotel and Catering Institutes • Hotel and Tourism Associations • Catering Departments in banks and insurance houses • With government owned catering departments, for example railway, armed forces, ministerial conventions, etc. • In food, confectionery, beverage production industries. • Public Relations • Event Management • Consultancy • Travel & Tourism
Jobs in Hotel Management • Hotel Managers • The front office • F&B (Food and Beverages) • Catering Manager • Lobby & Reservation Manager • Front Office Manager • Executive Chef • Restaurant and Food Service Managers • House Keeping • Executive House Keeping • Marketing Dept.
HOSPITALITY COURSES BHMCT (Bachelor of Hotel Management & Catering Technology ) • Offered By : - PUSA Institute (5698 Seats) - IP University (120 Seats) - Taj Group (90 seats) -Welcome Group (90 Seats) - IHM Meerut (120 Seats) - Oberoi Group(80 Seats) • Mode of Selection : - Entrance Test + Interview . • Eligibility : - 10+2 with 50 % • Future Prospects in Studies : - Food Production Management - Dietetic & Nutrition/Teaching of Hotel Mgmt. - House keeping / Travel & Tourism Mgmt. - Front Office Management
National Council For Hotel Management & Catering Technology (Pusa) Website - www.nchmct.org Duration - 3 Yrs. Eligibility: 10+2 or equivalent with English as one of the subjects. Student should not be more than 22 Yrs. Of age. No. Of Seats - (5698 seats) All India Level Course Offered – B.Sc in Hospitality & Hotel Administration Pattern of Entrance Examination Test hours: 3hrs Forms availability :online or pay by draft of 950rs in favor of NCHMCT
Guru Gobind Singh Indraprastha University (IPU) • Website - www.ggsipu.nic.in • No. Of Seats - (120 seats) • Duration : 4 yrs • Eligibility: 10 + 2 with 50% • Institute – Banarsidas Chandiwala Institute of Hotel Management & Catering Technology • Course Offered – Bachelor of Hotel Management & Catering Technology • Pattern of Entrance Examination • Test Duration – 2 Hrs. For Forms Availability – from kashmiri gate
Institute of HM (IHM By Taj Group, Huddersfield University,UK) • Website - www.ihma.ac.in • No. of Seats – 60 – 100 Seats (appx.) • Duration : 4 Yrs. • Eligibility – 10+2 with 50% • Courses Offered – B.A (H) in Hotel Management • B.A (H) in Culinary arts • Pattern of entrance exam- NA • Test Duration – 1.5 Hrs For Forms Availability – Download online
Welcome Group Graduate School of Hotel Administration, Manipal,Udupi (WGSHA) , assisted by ITC Group of hotels Website - www.manipal.edu No. of Seats - (90 seats) Duration : 4 Yrs. Eligibility – 10 + 2 with 45% Examination ENAT (EPSI National Aptitude Test) Course Offered – Bachelor in Hotel Management Test Duration – 2.30 Hrs For Forms Availability – online download
Institute of HM (IHM,Meerut) Approved by Sikkim Manipal University Website - www.ihmmeerut.com Duration : 4 Yrs. Eligibility - 10+2 or equivalent with English as one of the subjects Test Duration – 2 Hrs. Pattern of entrance exam- For Forms Availability – from institue or can be downloaded from the web site
Oberoi School of Hotel Management Website - www.oberoihotels.com No. Of Seats - (80 seats) Duration : 4 Yrs. Eligibility – 10+2 or equivalent with English as one of the subjects. Course Offered – BTS (Bachelor of Tourism Studies), IGNOU Pattern of Entrance Examination – No Entrance only Interview Round 1: Candidates introduce themselves to a group of 15-20 participants in the presence of an evaluator. Here, the evaluator checks the candidates grooming, poise and the ability to converse Round 2: Short-listed candidates from the first round are invited to a personal interview with a panel comprising of OCLD faculty Forms will be available from 01,Febuary,2010 For Forms Availability – online download