Staff Development Approaches, Skills and Issues. Training, Education and Development. Training Skills, knowledge, the "affective" – attitudes, values and beliefs.
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Open and closed competencies + pre- and co-requisites
3Rs and access to learning
Know-how for competitive advantage & performance
Demand for skills
Data for audit
Data to integrate individual & organisational needs
Training, seminars, delegation, coaching, private study, day release, learning company, IIP
Improved capability, competence + motivation
Yet, T&D strategies often disappoint. Why?
Well placed (job demands + aspirations) to evaluate development needs (SWOT)? But is time & effort invested? Perception of“market” gaps, demands, relevance, support & learning opportunities?
Top managers (“lack of know-how is jeopardising performance”)? Line Managers? HRD specialists who speak for T&D activity? Employer attitudes to training. Voluntarism.
HRM Rhetorics & Realities 1995
Forecast, plan, organise, direct & control.
Strategic analysis, choice and implementation of programmes
Reactive + provider of T&D within existing brief, structure & culture
Change Agent (Facilitator)
Proactive + consultancy. Define problems.
Facilitate organisational & individual learning, innovation & cultural change.
Role in transition?
Environment of change
Learning for knowledge,
competence & creativity
Organisational & trainee feedback
Assessment & test criteria - validity, reliability & utility
General Model for Training Interventions
(1982, The Competent Manager, Wiley)
(Theorist)Kolb Experiential Learning Cycle
A useful model for
D Kolb, Rubin & McIntyre
Organisational Psychology, Addison Wesley
accreditation to promote Er-led, quality, effective staff development
“Enormous potential for the health of the nation & the creation of a learning society”.
Sue Slipman, a lead body representative, 1995
“A disaster of epic proportion”
Prof. Ian Smithers,
Channel 4 documentary, 1993
“technically equipped but intellectually incapable (underpinning ideas)”
Pedler et al
The Learning Company
The Fifth Discipline