SAP Best Practices for RetailV1.605 (U.S.) What’s New
Short Overview of What’s New • Enhancement of scenarios via SAP NetWeaverBusiness Client • In-Store Merchandising and Inventory Management • Cross Channel Customer Order Management • Perishables Procurement • Enhancement of item management scenario • Direct Store Delivery • Five new scenarios: • Bulk Breaking • Consignment Management in Retail • Advanced Returns Management – Customer Returns • Advanced Returns Management – Store Return to Another Location or DC • Advanced Returns Management – Return to Vendor • Redesign of SAP NetWeaver Business Client roles
EnhancementPackages ü SAP Best Practices based on SAP ERP 6.0 enhancement package 5 Installation of New Functionality Separated From Activation via Switch Framework Preamble SAP enhancement packages are shipped as a delta shipment to SAP ERP 6.0 Selective Installation Each SAP enhancement package contains new versions of existing software components You only update software components that are related to the functionality you want to use. After installation: • No UI or process change until a business function is activated • No implications on the underlying NetWeaver platform. However, SAP enhancement packages require defined ERP support package stack Selective Activation New functionality must be explicitly switched on to become active in the system. If activated: • Changes are predictable. Only well-described changes in the activated areas • Testing is simplified with templates, provided for every business function Optional Selective update - Example Support Packages Mandatory
Tool and Activation Related Enhancements • Changes in Activation Procedure in the SAP Best Practices solution builder tool • Upload of installation data is mandatory • Activation only possible if installation data upload is complete
Overview of NEW Scenarios 724: Consignment Management in Retail This scenario describe the process of how you order goods from external vendors as vendor consignment goods, transfer the vendor consignment goods to the own stock, transfer the goods from DC to store, then POS sales and settlement consignment liability after sales. 727: Bulk Breaking The Bulk Breaking processing involves sending bulk products to a vendor for specific breaking as per specifications and packing processes and receiving the finished article back into inventory.
Overview of NEW Scenarios 737: Advanced Returns Management – Customer Returns This scenario describes Advanced Customer Returns Management using the new features offered by EhP 4. The creation of the return sales order references to the original billing document for the goods. The goods are shipped back and a return delivery is created with reference to the sales order. Quality Inspection actvities are carried out. Based on the decisions during quality inspection the goods are automatically transferred to the free available stock or scrapped. After quality inspection a customer refund is determined and a credit memo request is created, released for billing and posted to the customers account.
Overview of NEW Scenarios 738: Advanced Returns Management – Store Return to Another Location or Distribution Center The return to vendor process begins with a requirement to return an item to a plant. The receiving plant creates a return purchase order in the system. The return purchase order is similar to a standard purchase order but with functionalities of advanced return management. The return purchase order confirmation goes to the supplying plant and the return delivery is sent to the shipping department where the item(s) are picked and shipped back along with a delivery note. When the shipping department creates the delivery the item(s) are withdrawn from stock, then from the supplying plant side, inbound delivery is generated automatically. Finally the supplying plant post goods receipt and enter the materials inspection.
Overview of NEW Scenarios 739: Advanced Returns Management – Return to Vendor The return to vendor process begins with a requirement to return an item to a vendor. The buyer creates a return purchase order in the system. The return purchase order is similar to a standard purchase order but with functionalities of advanced return management. The return purchase order confirmation goes to the vendor and the return delivery is sent to the shipping department where the item(s) are picked and shipped back along with a delivery note. When the shipping department creates the delivery the item(s) are withdrawn from stock, then the materials inspection is entered. A credit memo is generated which relieves the liability to the vendor.
Overview of DELETED/CHANGED Scenarios • Deleted Scenarios • 736: Mobile In-store Inventory Management • 771: SAP POS Connectivity: ERP Outbound • 772: SAP POS Features and ERP Inbound • 773: BI Retail: POS Analytics • 774: Customer Order Management at POS • Changed Scenarios • 711: Item Management • 723: Perishables Procurement • 732: Cross Channel Customer Order Management • 734: In-Store Merchandising and Inventory Management
SAP Best Practices for Retail:New Personal Object Worklists (POWLs) • The personal object worklists (POWLs) are a tool to visualize specific business objects. • Starting from the POWLs, a user can launch transactions based on a selected business object which opens up in a new session in the client. • The POWLs overview lists outlines the new POWLs used by the SAP Best Practices Baseline package and describes in which business scenarios they are used.