slide1 l.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
Welcome PowerPoint Presentation
Download Presentation
Welcome

Loading in 2 Seconds...

play fullscreen
1 / 154

Welcome - PowerPoint PPT Presentation


  • 351 Views
  • Uploaded on

Welcome. C.A.S.E. Standard 3A Quality Program Requirements Distributors of New and Used Parts. Course Outline. History of surplus parts DOCUMENTARY - “the risk is onboard”, the illegal trade in BOGUS AIRCRAFT PARTS C.A.S.E. Standard 3A Review of AC 00-56. Course Outline Cont’d.

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'Welcome' - tasya


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
welcome

Welcome

C.A.S.E. Standard 3A

Quality Program Requirements

Distributors of New and Used Parts

Compliance Requires Objective Evidence

course outline
Course Outline
  • History of surplus parts
  • DOCUMENTARY - “the risk is onboard”, the illegal trade in BOGUS AIRCRAFT PARTS
  • C.A.S.E. Standard 3A
  • Review of AC 00-56

Compliance Requires Objective Evidence

course outline cont d
Course Outline Cont’d
  • FAA unapproved parts video
  • Review
  • Test

Compliance Requires Objective Evidence

history of surplus a c parts
History of Surplus A/C Parts
  • After World War II
    • Military surplus
    • Start up of 707 & other commercial programs
    • Big business - much money
      • High demand = $$$
      • Illegal trade & bogus parts

Compliance Requires Objective Evidence

it s show time
It’s Show Time
  • NORWEGIAN DOCUMENTARY
    • “The Risk is Onboard, the illegal trade in BOGUS Aircraft Parts”

Compliance Requires Objective Evidence

after the show
After The Show
  • NORWEGIAN DOCUMENTARY
    • “The Risk is Onboard, the illegal trade in BOGUS Aircraft Parts”
  • COMMENTS

Compliance Requires Objective Evidence

c a s e standard 3a
C.A.S.E. Standard 3A
  • Why the 3A Standard
    • Bogus / unapproved parts
      • Not to specs
      • Critical items with high $ value
    • A system to prevent fraud

Compliance Requires Objective Evidence

c a s e standard 3a9
C.A.S.E. Standard 3A
  • Things to keep in mind
    • Auditing distributor
      • Review P. O. History
      • Review quality manual
        • Say what you do
      • Review quality system
        • Do what you say
      • Review self-audit system
        • Are they policing themselves
        • Part of management process

Compliance Requires Objective Evidence

c a s e standard 3a10
C.A.S.E. Standard 3A
  • Thing to keep in mind (cont’d)
    • Training vs. Qualification
    • Purchases - Sales = Inventory
      • Accountability for stock
    • AIRLINES MUST COMPLY WITH FARs; Therefore, suppliers must provide proper documentation

Compliance Requires Objective Evidence

c a s e standard 3a11
C.A.S.E. Standard 3A
  • Things to keep in mind (cont’d)
    • Traceability
      • Suppliers must have traceability not only to the part source, but also to the purchaser of the part
        • notify in case of an incident

Compliance Requires Objective Evidence

c a s e standard 3a12
C.A.S.E. Standard 3A
  • Definitions (from AC 00-56)
    • Distributors - suppliers, brokers, dealers, resellers, or other persons and agencies engaged in the sale of parts for installation in type-certificated aircraft, aircraft engines, propellers and in appliances
    • Distributor Accreditation - recognition of the distributor’s quality system by an industry group. (CASE, SAE, ANSI, ASA, DOT)

Compliance Requires Objective Evidence

c a s e standard 3a13
C.A.S.E. Standard 3A
  • Definitions (cont’d)
    • Quality System - distributor’s total network of administrative and detailed procedures, which is implemented to ensure that the parts sold by the distributor satisfy the customer’s requirement and the documentation accurately reflects the criteria identified in the purchase order

Compliance Requires Objective Evidence

c a s e standard 3a14
C.A.S.E. Standard 3A
  • Definitions (cont’d)
    • Quality System Standards - criteria developed by various organizations that will provide means to ensure that parts reflect the appropriate quality
    • Self-Evaluation - a continuous program that the distributor applies to evaluate its own compliance with its quality system

Compliance Requires Objective Evidence

c a s e standard 3a15
C.A.S.E. Standard 3A
  • Definitions (cont’d)
    • Traceability (chain of custody) - the ability via documentation or electronic means to track parts, processes, and materials by such means as lot number, or serial number to the O.E.M. or other acceptablesource
    • Quality System Standards Organizations - organizations that have developed quality system standards to be utilized by others

Compliance Requires Objective Evidence

1 general
1) General
  • A. Describes minimum requirements for quality programs
    • New aircraft parts / materials distributors
    • Surplus aircraft parts distributors
      • Designed to aid surveillance
      • Used to determine adequacy of distributors’ quality program

Compliance Requires Objective Evidence

1 general cont d
1) General (Cont’d)
  • B. Compliance with standard
    • Not an automatic entry into the C.A.S.E. Register
  • C. Distributors subject to audit

any time during business hours

      • conducted by customer or another CASE member
        • May be scheduled
        • May be unannounced

Compliance Requires Objective Evidence

1 general cont d18
1) General (Cont’d)
  • D. Acceptable Audit
    • Does not relieve distributors’ of responsibility for
      • Maintaining consistently acceptable quality system standards
        • FAA: any system that allows exceptions is no system

Compliance Requires Objective Evidence

1 general cont d19
1) General (Cont’d)
  • E.Audit to C.A.S.E. Standard 3A
    • Not interchangeable or substitutable with C.A.S.E. Standard 1A
        • Repair stations provide services beyond scope of material control and distribution
        • Exchange programs
          • Add parts of 3A std. and Checklist to 1A to verify traceability on parts associated with exchange pool

Compliance Requires Objective Evidence

1 general cont d20
1) General (Cont’d)
  • F.Quality Parts and Materials
    • Necessary to Support Compliance to Applicable FARs as defined in AC 20-62
      • 21.303 (replacement and modification parts)
      • 121.215 (cabin interiors)
      • 121.312 (materials for compartment interiors)
      • 121.363 (responsibility for airworthiness)
      • 135.143 (general requirements)

Compliance Requires Objective Evidence

1 general cont d21
1) General (Cont’d)
  • F. Quality Parts and Materials
    • Suspected Unapproved Parts (SUPS)
      • segregated and secured
      • reported in accordance with AC 21-29
        • FAA Form 8120.11

Compliance Requires Objective Evidence

1 general cont d22
1) General (Cont’d)
  • F.Quality Parts and Materials
    • Related Reading Material
      • Advisory Circular AC00 - 56
        • Voluntary Distributor Accreditation
      • Advisory Circular AC20 - 36
        • index; articles certified under TSO
      • Advisory Circular AC20 - 62
        • Aeronautical Replacement Parts

Compliance Requires Objective Evidence

1 general cont d23
1) General (Cont’d)
  • F.Quality Parts and Materials Related Reading Material (cont’d)
      • Advisory Circular AC21 - 2
        • Export Airworthiness Approval Procedures
      • Advisory Circular AC21 - 20
        • Supplier Surveillance Procedures
      • Advisory Circular AC21 - 29
        • Reporting of Unapproved Parts
          • FAA Form 8120.11 (Malfunction and Defect Report)

Compliance Requires Objective Evidence

1 general cont d24
1) General (Cont’d)
  • F.Quality Parts and Materials
    • Related Reading Material (cont’d)
      • Advisory Circular AC21 - 38
      • disposition of unsalvageable aircraft parts and materials
      • may send letter to owner and have him sign it acknowledging the return of scrap parts
      • may keep a file of scrap parts that are returned, including serial numbers

Compliance Requires Objective Evidence

1 general cont d25
1) General (Cont’d)
  • F.Quality Parts and Materials
    • Related Reading Material (cont’d)
      • Advisory Circular AC21.303 - 2
        • announcement and availability: PMA
      • Advisory Circular AC43 - 9
        • Maintenance Records

Compliance Requires Objective Evidence

1 general cont d26
1) General (Cont’d)
  • F.Quality Parts and Materials
      • Related Reading Material (cont’d)
        • Advisory Circular AC43 - 16
          • General Aviation Airworthiness Alerts
        • FAA Order 8110.42
          • Parts Manufacturer Approval Procedures

Compliance Requires Objective Evidence

1 general cont d27
1) General (Cont’d)
  • F.Quality Parts and Materials
      • Related Reading Material (cont’d)
        • FAA Order 8130.21C (or as revised)
          • procedures for completion and use of FAA form 8130 - 3, airworthiness approval tag
  • G.CACS - 30
    • Checklist Associated with 3A Standard

Compliance Requires Objective Evidence

2 quality system and quality manual
2) Quality System and Quality Manual
  • A. Distributor SHALL have established Quality System
    • Assure Quality Product
      • that conforms to customer specifications
    • Described in Detail (including procedures and operations)
      • in Quality Manual or other appropriate document

Compliance Requires Objective Evidence

2 quality system and quality manual cont d
2) Quality System and Quality Manual Cont’d
  • A. Established Quality System (cont’d) Minimum Elements Described in Manual
      • 1) Quality Organization
      • 2) Inspection Procedures
      • 3) Shipping Procedures
      • 4) Technical Data Control
      • 5) Record Keeping

Compliance Requires Objective Evidence

2 quality system and quality manual cont d30
2) Quality System and Quality Manual Cont’d
  • A. Established Quality System (cont’d) Minimum Elements Described in Manual
      • 6) Training Requirements
      • 7) Shelf - Life Control
      • 8) Measuring and Test Equipment Calibration (as applicable)
      • 9) Procurement

Compliance Requires Objective Evidence

2 quality system and quality manual cont d31
2) Quality System and Quality Manual Cont’d
  • A. Established Quality System (cont’d)

Minimum Elements Described in Manual

      • 10) Material Control
      • 11) Housing and Facilities
      • 12) Internal Audit and Surveillance
      • 13) Scrapped Parts Procedure
      • 14) Certification Forms

Compliance Requires Objective Evidence

2 quality system and quality manual cont d32
2) Quality System and Quality Manual Cont’d
  • B. Quality Elements N/A to a Specific Organization
    • Shall Be Included In The Distributor’s Quality Manual
      • as “not applicable”
        • insures the quality element was not overlooked

Compliance Requires Objective Evidence

3 quality organization
3) Quality Organization
  • A. Organization Chart
    • Shall be depicted
      • showing relationship of quality department to the rest of the organization
        • validate, if possible the Quality Department has real authority -- not just satisfying the requirement

Compliance Requires Objective Evidence

3 quality organization cont d
3) Quality Organization Cont’d
  • B. Personnel (by title)

responsible for quality systems, including

      • inspection
      • tool and test equipment calibration
      • technical data control
      • shelf - life control
      • scrap

Compliance Requires Objective Evidence

3 quality organization cont d35
3) Quality Organization Cont’d
  • C. Quality Manual (or Document)
    • Shall Be Kept Current
      • identifying standards to which it was written
    • Shall Be Available
      • to employees
      • to customers’ auditor (or designee)

Compliance Requires Objective Evidence

3 quality organization cont d36
3) Quality Organization Cont’d
  • D. Distributors Roster of Personnel
    • Shall Be Current
    • Individuals Authorized to Perform Specific Inspection Functions
    • Inspections Each is Authorized to Perform
      • Training records must support this

Compliance Requires Objective Evidence

3 quality organization cont d37
3) Quality Organization Cont’d
  • E. Distributors of New Aircraft Parts
    • Shall Maintain Current List of Manufacturers
      • that have officially authorized the company as a distributor

Compliance Requires Objective Evidence

questions
Questions

A. Is there an established Quality-Control Program?

B. Does the quality manual describe the Quality Department and its relationship to the rest of the organization?

Compliance Requires Objective Evidence

questions39
Questions

C. Does a manual identify specific persons, by title, responsible for various quality functions and programs?

1) Quality Program

2) Inspection

3) Tool and Test Equipment Calibration

4)Technical Data Control

5)Shelf Life Program 6)Scrapped Parts

Compliance Requires Objective Evidence

questions40
Questions

D. Is the Quality Manual current and available to all employees?

E. Is there a roster of:

(1) Persons that are authorized to perform inspections ?

(2) A list of inspections they are authorized to perform?

Compliance Requires Objective Evidence

questions41
Questions

F. Does the distributor maintain a current list of manufacturers who officially authorize them as a distributor?

Compliance Requires Objective Evidence

4 inspection procedures responsibility by title
4) Inspection Procedures (Responsibility by Title)
  • A.Inspectors
    • Verify Incoming Parts and Materials
      • free from defects
      • good state of preservation

Compliance Requires Objective Evidence

4 inspection procedures cont d
4) Inspection Procedures(Cont’d)
  • B.New Parts Distributor
      • Maintain Inspection Program, including
      • periodic verification that standard parts meet technical specifications applicable to P/N
      • insure adequate specifications are available

Compliance Requires Objective Evidence

4 inspection procedures cont d44
4) Inspection Procedures(Cont’d)
  • B.New Parts Distributor (Cont’d)
      • to support inspection process
      • specifications are current
      • maintain records of inspections and tests used to make verification
      • physical / chemical tests
      • check manufacturers’ test reports

Compliance Requires Objective Evidence

4 inspection procedures cont d45
4) Inspection Procedures(Cont’d)
  • C.Shall Have Receiving Inspection Program
    • verify materials received
      • appropriate quality
      • lot / batch number
        • as indicated on accompanying certifications and test reports

Compliance Requires Objective Evidence

4 inspection procedures cont d46
4) Inspection Procedures(Cont’d)
  • D. Receiving Inspection for Aircraft Fasteners and Raw Stock
    • Visual Check
      • general workmanship
      • presence of certifications
      • presence of test reports

Compliance Requires Objective Evidence

4 inspection procedures cont d47
4) Inspection Procedures(Cont’d)
  • E.Inspection Stamps
    • Control System For Usage and Replacement
      • procedure must include...

1) facsimile of each stamp type

2) identify who stamps are issued to

3) policy for stamps that are lost or stolen

4) requirement that no stamp be reissued within a six month period to two different employees

Compliance Requires Objective Evidence

questions48
Questions

A. Are all parts inspected for physical damage and preservation?

B. Are standard parts verified as meeting technical specifications?

C. Are there acceptable sampling procedures used?

Compliance Requires Objective Evidence

questions49
Questions

D.Are fasteners and raw stock inspected for condition, presence of certifications, and test reports?

E. If inspection stamps are used, does the policy require a stamp to be retired for at least two years after an inspector leaves?

Compliance Requires Objective Evidence

5 shipping procedures
5) Shipping Procedures
  • A.Shipping Requirements
    • ATA - 300 Specification Container
    • Equivalent
    • One Specified By Customer
      • packed in manner to preclude damage by rough handling

Compliance Requires Objective Evidence

5 shipping procedures cont d
5) Shipping Procedures (Cont’d)
  • B.Procedure in Place and Trained Personnel
    • Visual Inspection of Items Shipped
    • 1) obvious physical damage
    • 2) ALL appropriate caps and plugs installed
    • WARNING...tape shall not be used to cover electrical connections or fluid fittings / openings. Adhesive residue can insulate electrical connections and contaminate hydraulic or fuel units
    • ESDS caps

Compliance Requires Objective Evidence

5 shipping procedures cont d52
5) Shipping Procedures (Cont’d)

Visual Inspection of Items Shipped (cont’d)

  • 3) verifying part matches documentation and the customer’s request / purchase order
  • quantity
  • part number
  • including dash numbers and letters
  • model number
  • serial number
  • etc.
  • batch number
  • lot number

Compliance Requires Objective Evidence

5 shipping procedures cont d53
5) Shipping Procedures (Cont’d)

Visual Inspection of Items Shipped (cont'd)

  • 4) verifying packing slip information
  • contains all information required by the customer
  • 5) shipping container and packing
    • appropriate for item being shipped
    • ATA 300 or equivalent...
    • ...or as specified by customer

Compliance Requires Objective Evidence

5 shipping procedures cont d54
5) Shipping Procedures (Cont’d)

Visual Inspection of Items Shipped (cont’d)

  • 6) verify required documentation
  • maintenance release (airworthiness approval)
  • “yellow tag”
  • FAA Form 8130-3
  • material certification
  • traceability (chain of custody)
  • etc. (export)
  • are at hand, properly completed
  • are signed

Compliance Requires Objective Evidence

5 shipping procedures cont d55
5) Shipping Procedures (Cont’d)

Visual Inspection of Items Shipped (cont'd)

  • 7) verify materials classified as HAZMAT
  • inspected by trained and qualified personnel

Compliance Requires Objective Evidence

questions56
Questions

A. Are all parts shipped in ATA 300 containers or equivalent?

B. Do appropriately trained personnel conduct an inspection of items being shipped, including but not limited to:

Compliance Requires Objective Evidence

questions57
Questions

1) Obvious physical damage?

2) Installation of plugs and caps?

3) Verification of quantity, part number, serial number, model number, etc.?

4) Packing slip information as required by customer?

5) Verification of airworthiness approval, material

certification, traceability documents, etc.?

6) HAZMAT materials properly inspected?

Compliance Requires Objective Evidence

6 technical data control responsibility by title
6) Technical Data Control(Responsibility by Title)
  • A.Technical Data Shall be Maintained
      • Applicable To Products On Hand
      • Current And Accessible
      • Stored In Manner To Protect It From Dirt and Damage
      • No Hand Entries
      • No Hand Corrections

Compliance Requires Objective Evidence

6 technical data control cont d
6) Technical Data Control (Cont’d)
  • B. Airworthiness Directives
    • Verify Status On Date Of Sale
  • C. Microfilm, Microfiche, CD
    • Must Have Appropriate Viewing Device
      • maintained in good working order
      • protected from damage
      • available to personnel

Compliance Requires Objective Evidence

questions60
Questions

A. Is there a documented system for obtaining technical data and maintaining it up to date?

  • NOTE: Technical data includes any documents used to determine that the part complies with OEM requirements. Examples are, but are not limited to drawings, manuals, parts catalogs, and cross reference manuals.

Compliance Requires Objective Evidence

questions61
Questions

B. Is the appropriate, current technical data readily available to personnel that need it?

C. Is AD status verification provided on date of sale?

D. Is there a system to prohibit hand entries or corrections to technical data?

Compliance Requires Objective Evidence

questions62
Questions

E. Is technical data stored in a manner that will protect it from dirt and damage?

Compliance Requires Objective Evidence

7 record keeping
7) Record Keeping
  • A. New Parts Distributor
    • System In Place Governing
      • storage
      • distribution
      • retrieval
        • of documents verifying

fasteners & raw stock phys / chem properties conform to technical specifications

Compliance Requires Objective Evidence

7 record keeping cont d
7) Record Keeping (Cont’d)
  • B.Records Confirming Aircraft Fastener Integrity
    • Including Physical / Chemical Test Reports
    • retained for minimum of two years after date of sale
  • C.Records Verifying Conformance to Flammability Requirements
    • Retained For Minimum Of Seven Years After Date Of Sale

Compliance Requires Objective Evidence

7 record keeping cont d65
7) Record Keeping (Cont’d)
  • D. Traceability and Certification Documents
    • Maintained From Date Of Sale
      • two years

Compliance Requires Objective Evidence

7 record keeping cont d66
7) Record Keeping (Cont’d)
  • E. Distributor must have documented traceability system-chain of custody
    • To Trace Parts To
      • source of production
      • FAA certificate holder
      • to end user (customer)

Compliance Requires Objective Evidence

7 record keeping cont d67
7) Record Keeping (Cont’d)
  • Traceability System (cont’d)
    • Samples Of Traceability Documentation
      • Statement of Conformance
      • Material Certification
      • Return to Service Tags
        • Must be accompanied by the records of last maintenance action-tear down report

Compliance Requires Objective Evidence

7 record keeping cont d68
7) Record Keeping (Cont’d)
  • E. Traceability System (cont’d)
    • Approval Status Of Each Part I/A/W
      • FAR 21.303 (replacement & modification parts)
        • (a) Except as provided in paragraph (b) of this section, no person may produce a modification or replacement part for sale for installation on a type certificated product unless it is produced pursuant to a Parts Manufacturing Approval issued under this subpart.

Compliance Requires Objective Evidence

7 record keeping cont d69
7) Record Keeping (Cont’d)
  • E.Traceability System (cont’d)
    • Approval Status (cont’d)
      • FAR 21.303 (cont'd)
        • marking PMA parts I/A/W FAR 45.15

1) the letters “FAA - PMA”

2) name, trademark, symbol of PMA holder

3) part number

4) eligibility listing (name and model of each type certificated product)

Compliance Requires Objective Evidence

7 record keeping cont d70
7) Record Keeping (Cont’d)
  • E.Traceability System (cont’d)
    • Approval Status (cont’d)
      • FAR 21.303 (cont'd)
        • exceptions to PMA
        • 1) parts produced under PC or TC
        • 2) owner / operator produced parts (for maintaining or altering own product)

Note: not acceptable for distribution (SALE)

        • 3) parts produced under TSO
        • 4) standard parts conforming to established U.S. or industrial standards (nuts & bolts)

Compliance Requires Objective Evidence

7 record keeping cont d71
7) Record Keeping (Cont’d)
  • F. Life - Limited Parts
    • Records Confirming Life - Limited Status
      • records from previous operators as applicable
  • G. Storage of Records
      • Protected Against
        • damage
        • alteration
        • deterioration
        • loss

Compliance Requires Objective Evidence

7 record keeping cont d72
7) Record Keeping (Cont’d)
  • H.Serviceable Parts
    • Supplier Must Provide Airworthiness Approval Document
      • from FAA certificated source
        • FAR 121 (air carriers & commercial operators)
        • FAR 145 (repair stations)

* not applicable to new parts unless work or test was performed

Compliance Requires Objective Evidence

7 record keeping cont d73
7) Record Keeping (Cont’d)
  • H.Serviceable Parts (cont’d)
    • Document Must Contain
      • certificate number
      • maintenance release for RTS
        • FAA Order 8130.21C (or as revised)
        • FAR 43 Appendix B
        • AC 145.3 Appendix 1
          • examples of airworthiness release statements for air carrier work

Compliance Requires Objective Evidence

7 record keeping cont d74
7) Record Keeping (Cont’d)
  • H.Serviceable Parts (cont’d)
    • Document Must Contain (cont’d)
      • must be signed
        • inspection stamps, symbols, printed names, and stamped names

NOT ACCEPTABLE

Compliance Requires Objective Evidence

7 record keeping cont d75
7) Record Keeping (Cont’d)
  • H.Serviceable Parts (cont’d)
    • Document (Airworthiness Approval / Maintenance Release) Shall Be Physically Attached To Unit
        • any format (usually tag or 8130-3)
          • as long as required information is present, including part number & serial number

Compliance Requires Objective Evidence

7 record keeping cont d76
7) Record Keeping (Cont’d)
  • I.Distributor Shall Provide...
    • Copy Of Teardown Report
      • must contain
        • condition at overhaul
        • list of significant parts replaced
        • tech data used (service bulletins, ADs)
        • functional test

Compliance Requires Objective Evidence

7 record keeping cont d77
7) Record Keeping (Cont’d)
  • J.Incident Related Parts
    • Must Be Identified
      • from aircraft or engine subjected to extreme stress or heat
      • major engine failure/sudden stoppage

Compliance Requires Objective Evidence

7 record keeping cont d78
7) Record Keeping (Cont’d)

J.Incident Related Parts (Cont’d)

      • accident
      • fire
      • submersion in saltwater
  • or parts themselves subjected to extreme stress or heat, i.e. warehouse fire….

Compliance Requires Objective Evidence

questions79
Questions

A. Does distributor request adequate test and inspection records with each order of parts?

B. Are records confirming fastener integrity maintained for 2 years? (i.e.; chemical and physical properties.)

C. Are certifications and test reports being received and filed as required?

Compliance Requires Objective Evidence

questions80
Questions

D. Can each part or carton or package of parts be linked to its certification and/or test records by some unique identifier?

E. Does the vendor's purchase records/sales orders chain of custody lead to a production approval holder (PMA, TSO, PC, TC, STC Holder) or manufacturer of standard parts ?

Compliance Requires Objective Evidence

questions81
Questions

F. Is serial number traceability maintained when applicable?

G. Are export Certificates of Airworthiness obtained for all foreign manufactured parts? (Ref. FAR 21.502)

H. Are records protected against damage, alteration, deterioration and loss?

Compliance Requires Objective Evidence

8 training
8) Training
  • A.Properly Trained and Competent Personnel
    • Functions
      • inspection
      • parts handling
      • record keeping
      • documentation
      • traceability requirements

Compliance Requires Objective Evidence

8 training cont d
8) Training (Cont’d)
  • A. Properly Trained and Competent Personnel (cont’d)
    • Personnel Requiring Training
      • supervisors
      • inspectors
      • receiving personnel
      • shipping personnel
      • sales people

Compliance Requires Objective Evidence

8 training cont d84
8) Training (Cont’d)
  • B. Inspection Personnel
    • Properly Trained and Authorized
      • in inspection techniques
      • in methods and equipment used to determine part quality
      • this authorization criteria shall be identified in quality manual

Compliance Requires Objective Evidence

8 training cont d85
8) Training (Cont’d)
  • C. Shipping Personnel
    • Trained and Competent In HAZMAT
      • recognition
      • packaging
      • identification
      • proper handling

Compliance Requires Objective Evidence

8 training cont d86
8) Training (Cont’d)
  • D.Personnel Training
    • Shall Be Documented
      • formal training (classroom)
      • on - the - job (OJT)
    • Must Be Retained
      • minimum of two years
        • after employee leaves company

Compliance Requires Objective Evidence

8 training cont d87
8) Training (Cont’d)
  • E. Training Records
    • Shall Include
      • description of the training
      • date and number of hours of instruction
      • name of instructor and student and / or signature of instructor and student
      • name of organization conducting the training (if outside agency)

Compliance Requires Objective Evidence

questions88
Questions

A. Are personal who perform inspection, shipping and receiving functions properly trained?

B. Are inspection personnel properly authorized?

Compliance Requires Objective Evidence

questions89
Questions

C. Are both formal classroom and on-the-job training documented and maintained?

D. Is a roster of personnel authorized to perform specific functions maintained?

Compliance Requires Objective Evidence

9 shelf life control responsibility by title
9) Shelf Life Control(Responsibility By Title)
  • A. Distributor Shall Document and Maintain Program
    • Program Must Assure
      • identification of shelf-life items
      • proper handling of shelf-life items
      • no expired parts / materials will be issued

Compliance Requires Objective Evidence

9 shelf life control cont d
9) Shelf Life Control Cont’d
  • B. Program Shall Include
    • Component Assemblies Containing Shelf-Life Limited Items

Compliance Requires Objective Evidence

questions92
Questions
  • A. Is there a documented shelf life program?
  • B. Is there a list of shelf life limited materials / parts and their limits?

Compliance Requires Objective Evidence

10 measuring and test equipment responsibility by title
10) Measuring and Test Equipment(Responsibility by Title)
  • A. Equipment Used to Verify Conformance
    • Shall Be Periodically Calibrated
      • N.I.S.T. (National Institute of Standards and Technology)
      • other appropriate government standards
      • check bi-lateral agreements
      • must be traceable to standard used in calibration

Compliance Requires Objective Evidence

10 measuring and test equipment cont d
10) Measuring and Test Equipment (Cont’d)
  • B. Past Due Tools /Equipment
    • Shall Have Procedure In Place To Prevent Use
  • C.Shall Maintain Documentation
    • Current Calibration Status

Compliance Requires Objective Evidence

questions95
Questions
  • A. Does the supplier have the tools required to assure conformity of the inventory to specification?
  • B. Is there a documented program to maintain serviceability and calibration of those tools?

Compliance Requires Objective Evidence

questions96
Questions
  • C. Are historical records containing repair and calibration accuracy data for that tooling maintained?
  • D. If personally owned measuring tools are allowed on the premises are they controlled by the program?

Compliance Requires Objective Evidence

questions97
Questions
  • E. If in-house Calibration is performed are the standards used traceable to N.I.S.T.?
  • F. Is there current certification for each in- house standard use?
  • G. Are the precision tools stored in a manner that will prevent damage and/or adverse affects on the calibration of the tool?

Compliance Requires Objective Evidence

11 procurement
11) Procurement
  • A. Maintain System Such That...
    • Only Approved Quality Materials Purchased
    • Proprietary & Licensing Rights Observed
  • B. System Shall Assure...
    • Special Requirements Are Adequately Communicated To Sources
      • test reports
      • physical / chemical analysis

Compliance Requires Objective Evidence

11 procurement cont d
11) Procurement (Cont’d)
  • C. Distributors of New Aircraft Parts
    • Purchase Materials Directly From Approved Manufacturers...or
    • Purchase Materials From Distributors Authorized By Manufacturer To Sell Product
      • deviations from this
        • must be disclosed to customer
        • must be approved by customer prior to shipment

Compliance Requires Objective Evidence

11 procurement cont d100
11) Procurement (Cont’d)
  • D. Distributors Shall ...
    • Maintain List Of Approved Suppliers
    • Maintain Quality History For Each Source

Compliance Requires Objective Evidence

questions101
Questions
  • A. Does the system demonstrate the ability to:
    • (1) Trace parts to the source of procurement and to the source production or to an FAA certificate holder and to end user.
    • (2) Provide, upon request, information pertaining to the production approval status of each part in accordance with the applicable FAR'S?

Compliance Requires Objective Evidence

questions102
Questions
  • B. Does the system assure that special requirements are adequately communicated to the supplier's sources?
  • C. Does the surplus suppliers system assure that:
      • (1) parts subjected to extreme heat or stress are identified as such?

Compliance Requires Objective Evidence

questions103
Questions

(2) all parts procured have traceability and/or airworthiness certification as required by the FAR'S?

(3) all Airworthiness Directives (A.D.s) which have been accomplished are documented appropriately?

(4) part numbers conform to the customers purchase request?

Compliance Requires Objective Evidence

questions104
Questions
  • (5) items identified as "overhauled" were in fact overhauled and have appropriate documentation to substantiate the condition of the part?

Compliance Requires Objective Evidence

12 material control
12) Material Control
  • A. Handling of Material
    • Appropriate Manner
    • Protected From Damage & Deterioration

Compliance Requires Objective Evidence

12 material control cont d
12) Material Control (Cont’d)
  • B. Packaging and Storage
    • Special Packaging Maintained As Necessary
      • electrostatic discharge sensitive (ESDS)
      • temperature / humidity control
      • magnetic control (radome)
    • Storage Area Periodically Checked
      • for overall effectiveness
        • storage
        • identification methods

Compliance Requires Objective Evidence

12 material control cont d107
12) Material Control (Cont’d)
  • C. Close Loop Corrective Action System
    • Implemented When Detecting...
      • substandard / non-conforming parts
        • these rejected parts
          • Identified, segregated, and secured from useable stock

Compliance Requires Objective Evidence

12 material control cont d108
12) Material Control (Cont’d)
  • C. Close Loop Corrective Action System (cont’d)
    • System Shall Include
      • notification of each purchaser within 24 hours of detection
      • method to recall or rectify problem
      • unapproved parts reported I/A/W AC 21-29

Compliance Requires Objective Evidence

12 material control cont d109
12) Material Control (Cont’d)
  • D. Segregation of........
    • Aircraft Parts
    • Non-Aircraft Parts

Compliance Requires Objective Evidence

12 material control cont d110
12) Material Control (Cont’d)
  • E. Distributors of Aircraft Fasteners Shall
    • Maintain Batch / Lot Segregation
    • Maintain Batch / Lot Records
      • quantities sold from Each Batch/Lot
      • quantities sold to Each Customer
      • Note: Purchases less sales should equal inventory
        • this must balance on batch / lot numbered inventories

Compliance Requires Objective Evidence

12 material control cont d111
12) Material Control (Cont’d)
  • F. Distributors of Materials Requiring Flammability Testing
      • Maintain Batch / Lot Segregation
      • Maintain Batch / Lot Records (flame certs)
        • and for other items for which this is appropriate

Compliance Requires Objective Evidence

12 material control cont d112
12) Material Control (Cont’d)
  • G. Sorting and Delivery
    • In O.E.M. Packaging (when practical)
    • Packaging Shall Identify
      • manufacturer
      • distributor
      • part number
      • batch / lot (if applicable)
      • quantity

Compliance Requires Objective Evidence

12 material control cont d113
12) Material Control (Cont’d)
  • H. Flammable, Toxic, or Volatile Materials
    • Stored In Safe Manner
      • manufacturers’ recommendations
      • specified by local fire regulations
        • distributor shall identify and maintain copy of applicable fire code

Compliance Requires Objective Evidence

12 material control cont d114
12) Material Control (Cont’d)
  • I. Electro - Static Discharge Sensitive Materials (ESDS)
    • Use Necessary Precaution In Accordance With Governing Requirements
      • packaging
      • handling
      • protection

Compliance Requires Objective Evidence

12 material control cont d115
12) Material Control (Cont’d)
  • J. Part Number Ambiquity
    • Assure None Exists
      • parts shall not be labeled with multiple part numbers
        • if labeling may cause confusion
          • to part manufacturer
          • applicable specification
      • Note: mod level of unit may indicate A/C applicability

Compliance Requires Objective Evidence

12 material control cont d116
12) Material Control (Cont’d)
  • K. Alteration or Replacement
    • Data Plate
    • Manufacturers’ Part Number
      • unacceptable

Compliance Requires Objective Evidence

12 material control cont d117
12) Material Control (Cont’d)
  • L. System To Segregate & Identify
    • Serviceable from Unserviceable Units
      • in a manner that will preclude issuing an unserviceable part

Compliance Requires Objective Evidence

questions118
Questions
  • A. Is material handled in such a fashion as to preclude damage and deterioration?
  • B. Are storage areas periodically checked for overall effectiveness?
  • C. Is batch segregation utilized for aircraft fasteners and other material requiring batch control?

Compliance Requires Objective Evidence

questions119
Questions
  • D. Is the original packaging used as practical?
  • E. Does packaging clearly identify contents?
  • F. Does packaging conform to ATA specification 300 when appropriate?

Compliance Requires Objective Evidence

questions120
Questions
  • G. Is material susceptible to electrostatic discharge damage handled in accordance with proper requirements?
  • H. Are parts/components adequately protected against the environment and damage (including caps and plugs)?
  • I. Is a system in place to preclude part number ambiguity?

Compliance Requires Objective Evidence

questions121
Questions
  • J. Does the quality program provide a closed-loop system for implementing corrective action following the identification of non-conforming parts or material?
  • K.Is the non-conforming part/material segregated from usable stock?

Compliance Requires Objective Evidence

questions122
Questions
  • L. Is there a documented procedure in place for mutilating scrapped parts which will preclude their being returned to service?
  • M. Are records maintained on all serialized scrapped parts?

Compliance Requires Objective Evidence

questions123
Questions
  • N. Is this requirement imposed on the subcontractors and/or suppliers?
  • 0. Is there a balance procedure for quantities purchased less sales equals inventory?

Compliance Requires Objective Evidence

13 housing and facilities
13) Housing And Facilities
  • A. Appropiate and Maintained
    • Insure Storage Does Not Damage Inventory
  • B. Distributor Engaging in A/C or A/C Component Maintenance
    • Storage Area Must Be Secured
      • prevent cannibalizing by maintenance personnel

Compliance Requires Objective Evidence

questions125
Questions
  • A. Is ventilation, lighting, temperature, and humidity control adequate?
  • B. Are good housekeeping practices being maintained?

Compliance Requires Objective Evidence

14 internal audit and surveillance
14) Internal Audit And Surveillance
  • A.Distributors Audit and Surveillance Function
    • Periodically Self-audits Programs
      • verify procedures are in place to assure compliance
        • with CASE 3A Standard
        • customer specifications
        • regulatory requirements
        • good industry practices

Compliance Requires Objective Evidence

14 internal audit and surveillance127
14) Internal Audit And Surveillance
  • A. Distributors Audit and Surveillance Function (cont’d)
    • Verify Operations Are Being Conducted In Accordance With These Programs

Compliance Requires Objective Evidence

14 internal audit and surveillance128
14) Internal Audit And Surveillance
  • B. Self Audits
    • Performed In Accordance With Checklists Or Other Written Procedures
      • to determine the effectiveness of Quality Program
    • Results Shall Be Documented
      • for Non-Compliance and Corrective Action

Compliance Requires Objective Evidence

14 internal audit and surveillance129
14) Internal Audit And Surveillance
  • F. Self Audits (cont’d)
    • Corrective Action Shall:
      • be appropriate and prompt
      • correct reported discrepancies
      • locate and correct similar discrepancies

in areas not audited

      • correct the ROOT cause
      • implement follow-up

to eliminate recurrence

Compliance Requires Objective Evidence

questions130
Questions
  • A. Is there a self audit program in place?
  • B. Are self audits documented including non-compliance corrective actions?

Compliance Requires Objective Evidence

15 scrapped parts procedure responsibility by title
15) Scrapped Parts Procedure (Responsibility by Title)
  • A. Documented Procedures
    • Mutilation
      • drilling
      • grinding
      • cutting
      • other appropriate means
    • Extent Of Mutilation
      • preclude restoration and return to service

Compliance Requires Objective Evidence

15 scrapped parts procedure cont d
15) Scrapped Parts Procedure (Cont’d)
  • B. Life - Limited Scrap Parts
    • Maintain Record
      • description of part
      • part number
      • serial number (if applicable)
      • date part was scrapped
      • retain record for at least two years

Compliance Requires Objective Evidence

15 scrapped parts procedure cont d133
15) Scrapped Parts Procedure (Cont’d)
  • C. Verification of Mutilation
    • Individual Responsible
      • must be identified in procedure by position or title
  • D. Subcontractors/Repair Facilities of Distributors
    • Imposed With Same Scrap Requirements

Compliance Requires Objective Evidence

questions134
Questions
  • A. Does the supplier have a documented procedure for the handling of scrapped parts?
  • B. Does the supplier identify by title or position the individual responsible for verifying compliance with the procedure?

Compliance Requires Objective Evidence

questions135
Questions
  • C. Does the supplier impose the procedure on subcontractors and repair facilities with whom they do business?

Compliance Requires Objective Evidence

16 certification forms
16) Certification Forms
  • A.Quality Manual Requirement
    • Forms Used By Distributor
      • to certify parts
      • show traceability of parts
        • Shall contain samples
        • Shall contain instructions
  • B. Instructions
    • May Be Contained On The Forms

Compliance Requires Objective Evidence

review of ac 00 56
Review Of AC 00-56
  • History
    • Much Discussion On Having FAA Regulate Surplus Dealers
      • aviation industry put a lot of pressure on FAA
    • FAA Indicated That They Didn’t Have The Manpower and Resources To Regulate
    • Established Guidance...AC 00-56

Compliance Requires Objective Evidence

review of ac 00 56 cont d
Review Of AC 00-56 (Cont’d)
  • History (cont’d)
    • AC 00-56 Lists Requirements
    • Distributor Found Lacking After Accreditation
      • many findings
      • accredited against ISO Std. & placed in Airline Suppliers Association (ASA) Register
      • manual did not address guidance offered in AC

Compliance Requires Objective Evidence

review of ac 00 56 cont d139
Review Of AC 00-56(Cont’d)
  • History (cont’d)
    • Brought To The Attention Of The FAA At CASE Conference
    • CASE Updating 3A Standard
      • will be adopted by ASA as their own

Compliance Requires Objective Evidence

review of ac 00 56 cont d140
Review Of AC 00-56 (Cont’d)
  • Literature Referenced in AC
    • AC 20-62 aeronautical replacement parts
    • AC 21-20 supplier surveillance
    • AC 21-29 suspected unapproved parts
    • AC 21-38 disposition of unsalvageable parts and materials
    • Ac 21.303-2 announcement and availability: PMA

Compliance Requires Objective Evidence

review of ac 00 56 cont d141
Review Of AC 00-56 (Cont’d)
  • Literature (cont’d)
    • AC 43-9 Maintenance Records
    • Order 8110.42 PMA Approval Procedures
    • Order 8130.21C Completing 8130-3 Tag
    • AC 20-36 Index; Articles Under TSO
    • AC 21-2 Export Airworthiness Approvals
    • AC 43-16 General Aviation Airworthiness Alerts

Compliance Requires Objective Evidence

review of ac 00 56 cont d142
Review Of AC 00-56 (Cont’d)
  • AC 00-56 States:
    • “The purchasing organization who uses accredited distributors and receives noncompliant parts, and who voluntarily reports such occurrences to the FAA, will have such information considered as mitigating circumstance per current FAA enforcement policy. ...will allow the FAA to concentrate its surveillance resources on parts purchased from sources that may not be as reliable.”

Compliance Requires Objective Evidence

review of ac 00 56 cont d143
Review Of AC 00-56 (Cont’d)
  • Quality Systems Minimums
    • Receiving Inspection
      • approved parts
        • PAH, TC, TSO, PMA
      • ...from approved sources
        • 121, 145, etc.
      • NOTE: Parts are not legal unless they are manufactured under FAA approval.

Compliance Requires Objective Evidence

review of ac 00 56 cont d144
Review Of AC 00-56 (Cont’d)
  • Quality Systems Minimums (cont’d)
    • Trained Personnel
      • in quality system
      • regulations
      • able to recognize approved parts
    • Measuring Equipment Calibration
    • Control Of Incoming Discrepant Material
    • Self Audit Program

Compliance Requires Objective Evidence

review of ac 00 56 cont d145
Review Of AC 00-56 (Cont’d)
  • Quality Systems Minimums (cont’d)
    • PAH’s IPC
    • Inspection Stamp Control
    • Packaging Control
    • Recall System
      • within 24 hours
      • trace both ways
        • source
        • end user
      • provide method to correct problem

Compliance Requires Objective Evidence

review of ac 00 56 cont d146
Review Of AC 00-56 (Cont’d)
  • Quality Systems Minimums (cont’d)
    • Quality Organization That Knows Regulations And Requirements
    • Environmental Control
    • Procedure For Redistribution Of Lots
      • must keep original certification on file
      • procedure for accountability
    • System To Prevent Fraud
    • Parts Traceability

Compliance Requires Objective Evidence

review of ac 00 56 cont d147
Review Of AC 00-56 (Cont’d)
  • Quality Systems Minimums (cont’d)
      • Notify Accreditation Organization
        • any changes in quality system must be accepted before implementation
    • Provide Certifications
    • Customers Who Receive Discrepant Parts
      • must notify distributor
      • must notify local FAA (FSDO, CMO)

Compliance Requires Objective Evidence

review of ac 00 56 cont d148
Review Of AC 00-56 (Cont’d)
  • Reaccreditation Every Two Years
    • Name Of Accreditation Organization
    • Date Of Accreditation
    • Date When Annual Check Is Due
      • to monitor the effectiveness of programs
    • Verify Required Documentation
      • “The following signature attests that the documentation specified above and attached is accurate with regard to the item(s) described.”

Compliance Requires Objective Evidence

review of ac 00 56 cont d149
Review Of AC 00-56 (Cont’d)
  • Final Thought
    • The FAA has recently sent a letter to CASE stating that they will make the same allowance (mitigating circumstances) if an airline has to make a self-disclosure relative to a distributor they use by virtue of being listed in the CASE register.

Compliance Requires Objective Evidence

it s show time150
It’s Show Time!
  • FAA Produced Video
    • Unapproved Parts...What You Can Do To Prevent Their Use

Compliance Requires Objective Evidence

let s review the video
Let’s Review The Video
  • Know Your Suppliers
    • Buyers 1st Line Of Defense
  • Unapproved Parts
    • PC - Supplier - Airline Relationship
  • Exceptions to PMA
  • PMA Marking

Compliance Requires Objective Evidence

case standard 3a course review
Case Standard 3A Course Review
  • General
  • Quality System and Quality Manual
  • Quality Organization
  • Inspection Procedures
  • Shipping Procedures
  • Technical Data Control
  • Record Keeping
  • Training

Compliance Requires Objective Evidence

case standard 3a course review153
Case Standard 3A Course Review
  • Shelf Life Control
  • Measuring and Test Equipment
  • Procurement
  • Material Control
  • Housing and Facilities
  • Internal Audit and Surveillance
  • Scrapped Parts Procedure
  • Certification Forms

Compliance Requires Objective Evidence

test time
Test Time!
  • Let’s See What You’ve Learned
    • Minimum Passing Grade...70%
  • After The Test (If you are interested)
    • Bonus Video
        • Electro-Static Discharge
        • (ESDS)
          • Run Time...18:44

Compliance Requires Objective Evidence