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Enterprise Risk Management – Integrated Framework: Executive Summary , Committee of Sponsoring Organizations of the Tre PowerPoint Presentation
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Enterprise Risk Management – Integrated Framework: Executive Summary , Committee of Sponsoring Organizations of the Tre

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  1. TABLE 7.1 COSO ENTERPRISE RISK FRAMEWORK – BASIC ELEMENTS Enterprise Risk Management – Integrated Framework: Executive Summary, Committee of Sponsoring Organizations of the Treadway Commission, 2004

  2. TABLE 7.2 IDENTIFICATION OF BUSINESS RISKS

  3. FIGURE 7.1 ETHICS RISK AND OPPORTUNITY IDENTIFICATION AND ASSESSMENT • PHASE 3 • Reports by • Stakeholder group • Product or service • Corporate objective • Hypernorm value • Reputation driver PHASE 2 Compare activities to expectations to identify ethics risks and opportunities PHASE 1 Develop a projected, ranked understanding of stakeholder interests/expectations Reputation Driver: Trustworthiness, credibility, reliability, responsibility Identify Confirmation Hypernorm: Honesty, fairness, compassion, integrity, predictability, responsibility Rank: Urgency, power, legitimacy Dynamic analysis Performance: Inputs, outputs, quality

  4. FIGURE 7.2 DIAGNOSTIC TYPOLOGY OF ORGANIZATIONAL STAKEHOLDERS STAKEHOLDER’S POTENTIAL FOR THREAT High Low Type 4 Mixed Blessing Type 1 Supportive High Strategy Collaborate Strategy Involve STAKEHOLDER’S POTENTIAL FOR COOPERATION Type3 Nonsupportive Type 2 Marginal Low Strategy Defend Strategy Monitor SOURCE: G. Savage et al, “Strategies for assessing and managing organizational shareholders”, The Executive, Vol. 5, no. 2, May 1991, 65.

  5. TABLE 7.3 GLOBAL REPORTING INITIATIVE SUSTAINABILITY REPORTING GUIDELINES STANDARD DISCLOSURE FRAMEWORK – G3 VERSION [DRAFT] Source: Sustainability Reporting Guidelines [Draft], G3 version, Global Reporting Initiative, January 2006

  6. TABLE 7.5 EMPLOYEE RIGHTS THEMES IN NORTH AMERICA

  7. FIGURE 7.3 THE FRAUD TRIANGLE Motive Opportunity Rationalization Source: D.L. Crumbley et al, 2005, p. 3-131

  8. FIGURE 7.4 MASLOW’S HIERARCHY OF NEEDS Self-actualization, Fulfillment Ego Esteem, Respect Love, Affinity Social Safety Physical Physiological

  9. TABLE 7.6 HEATH’S SEVEN RATIONALIZATIONS OF UNETHICAL ACTIONS • Denial of responsibility. • Denial of injury. • Denial of the victim. • Condemnation of the condemners. • Appeal to higher loyalties. • Everyone else is doing it. • Entitlement. Source: “7 Neutralization/Rationalization Techniques”, a speech by Joseph Heath at the Centre for Ethics at the University of Toronto, April 9, 2007

  10. FIGURE 7.5 PHASES OF A CRISIS Unanticipated Crisis Anticipated Crisis CostTo Organization ContinuingReputationalImpact Post-CrisisState Reached ControlBegins Time Controlled Phases Pre-crisis ReputationRestoration Uncontrolled

  11. TABLE 7.7 HOW TO INCORPORATE ETHICS INTO CRISIS MANAGEMENT