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Explore how to reduce wait times in outpatient departments using simulation analysis. This study aims to improve efficiency and cut costs, addressing the issue of long wait times for short consultations. By implementing effective appointment scheduling strategies and Discrete Event Simulation, this research offers practical solutions to improve patient experience and operational efficiency. Presented by Bei-Yi Jiang and authored by Furo-cho and Chikusa-ku in 2006.
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Simulation Analysis for Reducing Queues in Mixed-Patients' Outpatient Department Presenter: Bei-YI JiangAuthors: Furo-cho, Chikusa-ku, Nagoya, Aichi2006. IJSM
Outlines • Motivation • Objectives • Methodology • Experiments • Conclusions • Comments
Motivation • Soaring health care costs and greater emphasis on preventative medicine.
Objectives • To reduce costs and improve the efficiency in outpatient services.
Conclusions • Patients have to wait for a long time for consultations that only last for a few minutes.
Comments • Advantages • Shorten waiting time • Applications • Appointment scheduling • Discrete Event Simulation