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Advertising on the Internet. “It isn’t creative until it sells” in other words…. Creativity (and technologies too) don’t matter if the ads don’t perform. Angela D’Auria Stanton, Ph.D. A Little History. First Internet advertisement sold in 1994

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advertising on the internet

Advertising on the Internet

“It isn’t creative until it sells”

in other words….

Creativity (and technologies too) don’t matter if the ads don’t perform

Angela D’Auria Stanton, Ph.D.

a little history
A Little History
  • First Internet advertisement sold in 1994
    • Hotwire.com sold the ad for $30,000/year to AT&T – the annual cost to run its web site
    • Early advertisers included: AT&T, Sprint, MCI, Volvo, Club Med and Zima
  • In the early days, clickthrough rates were 25%
  • Today Internet advertising is a $4 billion dollar business
internet advertising
Internet Advertising
  • It is one component of advertising
  • It must be integrated with other advertising media to provide a coordinated campaign
  • Traditional advertising is the foundation for the development of Internet advertising models
reasons to use interactive advertising
Reasons to Use Interactive Advertising*
  • Generate and increase awareness
  • Generate trial
  • Provide information
  • Increase usage
  • Up-sell to premium product or service
  • Cross-sell other brands from company
  • Improve customer’s attitudes/image
  • Increase repeat purchase
  • Encourage loyalty/increase customer involvement – customer retention
  • Develop database of customers/prospects
  • Reduce excess/obsolete inventory
  • Test different copy concepts, pricing models, promotions, product/service offerings
  • Reach target audience missed by other media
  • Drive traffic to web site or retail location

* Source: http://www.iab.net/resources/pdf/reasons_to_use.pdf

slide5

LARGEST CREATIVE PORTFOLIO | ranked by # of unique creatives |

Week of November 14 – 20, 2005

Source: http://www.netratings.com

top site genres where ads placed
Top Site Genres (where ads placed)

Ranked by impressions – Week of November 14 - 20, 2005

Source: http://www.netratings.com

leading industry advertisers
Leading Industry Advertisers

Ranked by impressions – Week of November 14 - 20, 2005

Source: http://www.netratings.com

leading consumer packaged goods advertisers
Leading Consumer Packaged Goods Advertisers

Ranked by impressions – Week of November 14 – 20, 2005

Source: http://www.netratings.com

types of online advertising
Types of Online Advertising
  • Traditional Banner Advertising
    • The dominant online advertising method
    • A rectangular box, usually horizontal on the page, that contains advertising material
    • Banners often rotate, although there are sponsorships that constitute “permanent banners”
    • They are not large in size so info is limited
traditional banner example
Traditional Banner Example

According to the Internet Advertising Bureau (www.iab.net), the standard banner size is 468 pixels wide and 60 pixels high.  This takes up approximately 10% of a normal sized web page.  There is enough room for text, graphics or animation.

other banner forms
Other Banner Forms
  • Buttons – typically 120 x 90 or 120 x 60
other banner forms12
Other Banner Forms
  • Mini/Micro Buttons – 88 x 31The most underrated of banner ads. Used properly, they are every bit as effective as full banners in delivering the message.
other banner forms13
Other Banner Forms
  • Rectangle – 336 x 280 or 180 x 150
other banner forms14
Other Banner Forms
  • Skyscraper – 120 x 600
most popular ad sizes
Most Popular Ad Sizes

Measured by the number of creative elements  Week of November 14 - 20, 2005

Source: http://www.netratings.com

more on banner ads
More on Banner Ads
  • http://www.bannerreport.com/html/gallery.php
  • http://www.iab.net/standards/adunits.asp#
  • http://www.addesigner.com/samples.shtml
  • http://www.crecon.com/newbanners.html
  • http://www.boliviaweb.com/textads/default.asp
pop ups
Pop-Ups
  • Ad that appears in a separate window on top of content already on-screen
    • Designed to get your attention for a few moments
    • Can be effective for branding although some people find them irritating
pop under behind

When this page loads

This ad pops under, unnoticed

Pop-Under(Behind)
  • Ad that appears in a separate window beneath an open window
    • concealed until the top window is closed, moved, resized or minimized.
    • Can be irritating but often have high recall
rich media
Rich Media
  • Catch-all term for online advertising technologically enhanced by motion, sound or some sort of interactive element.
    • Allows online ads to approach television in dynamic terms – designed to catch the eye, distract or intrude
    • They can float above content, animate, integrate video, a jingle, and include interactive elements like pull-downs for more information or content tailored to a user profile
    • Will become the de facto standard
interstitial
Interstitial
  • Ads that appear while a publisher’s content is loading. Also known as transition ads, intermercial ads, splash pages and Flash pages.
    • An interstitial is usually designed to move automatically to the page the user requested after allowing enough time for the message to register or the ad(s) to be read.
    • All interstitials have in common the use of unused space and time online, where an ad is shown while the user is waiting for the next expected action.
    • Trademarked as Superstitial by Unicast
  • Examples
    • http://www.focusin.com/interstitial_demo/6679036/
    • http://www.viewpoint.com/pub/advertising/gallery_transitional.html
interstitial superstitial
Interstitial/Superstitial
  • Advantages
    • The ad creative uses "dead time" to show an ad message, at a time when the site visitor is on hold and attentive to the message that appears.
    • Their ability to incorporate sound and video. Many sites that accept interstitial ads can take them in a form reminiscent of TV ads.
  • Disadvantages
    • Users often don't understand that the interstitial they see on their screen while they're waiting for a page to load is using "dead time"; instead, there's a tendency to think the interstitial is slowing the arrival of the page they've requested. And this translates to annoyed users -- users, moreover, who might "blame" the product or service advertised for their annoyance!
    • While they can attract a lot of attention, this does not always generate a large number of clicks. It's that "branding" vs. "direct response" issue again. If an ad's effectiveness is going to be evaluated on the basis on click-throughs, interstitials may not be the best vehicle to sell an advertiser.
new types of rich media ads
New Types of Rich Media Ads
  • Floating Ads - ad that appears to float above the page
    • http://www.eyeblaster.com/website/new_archive/2003/september_03/Verizon_NiceShot_on_Citysearch/Verizon_Launch.htmhttp://demo.eyeblaster.com/Europe/OfflineDemo/showcase405/Universal_McCann_115109.htm
  • Full Page Overlay – ad appears layered over web page
    • http://www.eyeblaster.com/website/new_archive/2003/september_03/Hulk_FullPage_on_Blackplanet/Hulk_Launch.htmhttp://demo.eyeblaster.com/Demos/alien_planet/launch.htm
  • Polite Banner – flash banner that allows large file size
    • http://demo.eyeblaster.com/Europe/OfflineDemo/colgate/start.htm
  • Commercial Break – full-page ad appearing between 2 web pages - http://www.eyeblaster.com/website/new_archive/2003/september_03/AlaskaAirlines_NYTimes/AlaskaAirlines_Launch.htmhttp://www.eyeblaster.com/products/rich_media_formats/commercial_break.asp
  • Video Strip - shows a strip of video in the banner space -- with a rollover or click, the banner expands to seamlessly reveal the video with accompanying audio in a full-sized panel http://demo.eyeblaster.com/Demos/VideoStrip/VideoStrip.htm
  • Video Clip Module - combination of a single content clip with one or more video advertising opportunities before, during and/or after the VideoClip contenthttp://demo.eyeblaster.com/Demos/videoclip/levis/start.html
  • Wallpaper - takes the place of a Web page's background and plays for a set durationhttp://demo.eyeblaster.com/OnlineExamples/iMedia%20Brand%20Summit/imedia_Launch.htm
pull downs
Pull-Downs
  • When you slide your mouse over the ad, you receive a pull-down screen you can interact with.

http://www.pointroll.com/adgallery/demo/teaser.asp

banners on caffeine
Banners on Caffeine
  • Expandable Banner – put your mouse over the banner and watch it expand – also known as FatBoy
    • http://demo.eyeblaster.com/CreativeShowcase/feb_05/redlobster/redlobster.htm
  • BadBoy - when a user lands on a web page, BadBoy appears on screen as FreeForm, dynamic content jabbing for attention. BadBoy floats for a pre-set period of time; once he's thrown his punches, BadBoy disappears, leaving a mouse-activated expandable banner behind (a FatBoy) to provide a deeper level of user-initiated interaction within the page-based media space.
  • TowelBoy - upon initial page load ad snaps open, exposing the user to a larger html, Gif, or Flash message space; after a few seconds, the ad automatically snaps back to a standard unit size. The user can then mouse-over the ad to view the larger message again and interact at will.
  • Foldover - expands up to half the size of the window when initiated by the user. Advertisers can deliver multiple layers that can contain any combination of messaging and imagery.
    • http://www.pointroll.com/ShowCase/ShowCase.asp
shoshkeles
Shoshkeles
  • Rich technology platform that enables the introduction of a targets communication or series of communications, comprised of free form, full motion and sound to any web page, authorized to receive one line of code.
    • Communication served to the viewer via the site and is dynamically targeted.
    • Works on all browsers and platforms
    • This technology does not require plug-ins, and there is no discernable download for users
    • Examples:
      • http://www.unitedvirtualities.com/demo/jaguar/
      • http://www.unitedvirtualities.com/demo/wireless2/
      • http://www.unitedvirtualities.com/demo/rhinocort5/
      • http://www.unitedvirtualities.com/demo/holland/
      • http://demos.unitedvirtualities.com/shoshtv_hd5/
      • http://www.unitedvirtualities.com/shoshkeles.htm
where we re heading
Where we’re heading…
  • Interactivity in Video
    • Red Bull Copilot - http://www.redbullcopilot.com/
    • BMW 5 Series - http://www.bmw.com/generic/com/en/products/highlights/5series/index.html
    • Re:Evolution - http://www.reevolution.tv/main.php
    • Ford F-150 - http://f150.fordvehicles.com/trucks/f150/index.asp?bhcp=1
rich media guidelines
Rich Media Guidelines

Source: http://www.iab.net/standards/richmedia/index.asp

slide28

Test Extensively

For these banner ads,

which background

color led to the

highest click-through

rate?

slide29

1. 0.075%

2. 0.069%

3. 0.067%

4. 0.058%

5. 0.051%

Test Extensively

slide30

Ask for Immediate Action

  • It is more than just saying, “Click Here.” Instead provide a specific “Call To Action”
      • “Free Shipping if You Order Today”
      • “Click to Apply”
    • The word “free” works well, but you don’t always get qualified customers
  • If you convince visitors to click on your ad… Where do they end up?
  • A good, functional Landing Page is a must!
    • Completes the selling process
    • Converts browser to buyer
  • Goal of Landing Page: Achieve your Most Wanted Response (MWR).
principles of good landing pages
Principles of Good Landing Pages
  • Request necessary information only!
    • Not the time for a customer survey
    • The shorter the form, the better
      • Make sure the form is on the first page
  • Give an incentive and restrict time horizon
    • Example: “Free shipping, if you order today”
  • Make the next step clear
    • When arriving on landing page, what must the person do?
    • Keep focused on the MWR!
  • Track ad effectiveness to determine what percentage of click-throughs result in your MWR.
slide32

Clicking on this

banner ad…

…leads to this page

Question 1: Is this

a good example of

a landing page? Why or why not?

slide33

Clicking this ad…

…takes you here

Question 2: Is this

a good example of

a landing page? Why or why not?

slide34

Clicking this ad…

…takes you here

Question 3: Is this

a good example of

a landing page? Why or why not?

slide35

Clicking here…

…takes you here

Question 4: Is this

a good example

of a landing page? Why or why not?

slide36

Clicking here…

…first launches this

superterstitial…

…then takes you here

Question 5: Are these

effective landing

pages? Why or why not?

slide37

Clicking this ad…

…takes you here

Question 6: Is this

a good example

of a landing page? Why or why not?

slide38

Clicking this ad…

…brings

you here

Question 7:Is this

a good example of

a landing page? Why or why not?

slide39

Clicking here…

…brings you here, where you

must click here…

…to bring you to this page,

where you must scroll down

to the bottom of the page so

you can click here…

…so you can finally arrive here.

You must click, search, click,

search, scroll, search, and click

before you arrive (presumably)

to the MWR page (where you

must click again to register!)

Question 8: Good landing page?

Why or why not?

advertising pricing models
Advertising Pricing Models
  • CPM (cost per thousand) Method – most widely used

Price

--------------------------------------

(Number of Impressions/1000)

So if there 1 million impressions and the CBM is $100, then the price equals:

Price (ad) = CPM x (number of impressions/1000)

$100,000 = $100 x (1,000,000/1000)

slide41
CPM
  • Advertising prices are in flux
  • Pricing dependent on placement:
    • General rotation
    • Run of category
    • Targeted
  • CPMs online tend to be higher than traditional ads because of the (1) accuracy and narrow target focus allowed by online ads and (2) ability to more easily measure response.
advertising pricing models42
Advertising Pricing Models
  • Clickthroughs (CTRs) – the percentage of the ad views that result in an ad click. 
    • Recently, average clickthrough rate has declined to about 0.17 according to Nielsen Netratings. 
    • First used in 1996 by P&G but model failed to catch on because it did not take into account the impact on the consumer from simply viewing ads
advertising pricing models43
Advertising Pricing Models
  • Flat rate ads – flat fee charged per time period for an ad of a specific size (the traditional print ad model)
    • Typically used when web site first created and has no track record of viewers
    • Major media sites (e.g. Yahoo & CNN) use flat pricing
    • Costs can range from $100,000/month for a general ad on Yahoo because of its high traffic to $2,000 a month on Spacenews.com, a speciality web site for the space industry.
advertising pricing models44
Advertising Pricing Models
  • Pay per Purchase – typically used on merchant web sites
    • Basically a commission
items that are frequently tracked
Items that are Frequently Tracked
  • Click Through Rate (CTR) from Ad
    • The average number of click-throughs per hundred ad impressions, expressed as a percentage.
    • Measures “immediate” response, not “overall” response
  • Sales from Ad

From these two pieces of data, you can calculate two extremely important metrics:

    • Conversion Rate
    • Cost Per Sale
a conversion rate
A. Conversion Rate
  • The percentage of visitors who take a desired action
  • The organization defines the “desired action”
    • Sale of products (The ultimate conversion!)
    • Membership registrations
    • Newsletter Subscriptions
    • Software Downloads
    • Anything except simple page browsing
  • Conversion Rates (source: www.clickz.com/stats/markets/advertising/article.php/5941_3309271)
    • 1.11% for rich media
    • 0.43% for non-rich media
b cost per sale cost per acquisition
B. Cost Per Sale/Cost Per Acquisition
  • Cost of the ad divided by the number of sales generated.
    • Let's say an ad on web site "A" costs $100. Divide the cost of the ad by the number of sales generated from that ad (say, 10) to get your cost per sale (in this case, $10). Each sale generated from your ad on web site "A" cost you $10.
    • Now, let's say an ad on web site "B" cost only $85. Divide the cost of the ad by the number of sales generated from that ad (say, 3) to get your cost per sale (or $28.33). Each sale generated from your ad on web site "B" cost you $28.33!
to get cost per sale and conversion rate data you need to connect ctr with the sales they produce
To get cost per sale and conversion rate data you need to connect CTR with the sales they produce:
  • Two inexpensive methods to do this:
    • Separate landing page (mirror) URL for each ad
      • http://www.domain.com/green.htm
      • http://www.domain.com/blue.htm
      • http://www.domain.com/red.htm
    • Modified URL for each ad
      • Assume landing page is http://www.domain.com/sales/landingpg.htm
      • Modify by http://www.domain.com/sales/landingpg.htm?ad78641 because anything after the question mark is ignored by the web browser, but noted by your traffic logs
traffic analysis for online advertising includes e mail
Traffic Analysis for Online Advertising (includes e-mail)
  • Counter scripts

(freeinvisiblecounters.com, trafficfile.coml)

  • Trackers (extreme-tracking)
  • Web Host/ISP
  • Purchase Web Statistics Analysis Tools
  • Employ an outside firm to audit
affiliate management software and cookies
Affiliate Management Software and Cookies
  • A potential customer clicks on a coded URL that goes to a designated landing page
  • When the landing page opens, a cookie is placed on the customer's web browser recording the identity of the promotion, ad, or affiliate, and registering a click-through.
  • If the customer makes a purchase, he/she is directed to the “Thank You” page after the transaction is completed. There, the cookie is read by the affiliate management software program and recorded with the amount of the sale.
  • Affiliate management software keeps a running tally for each promotion, ad, or affiliate of
    • click-throughs generated and
    • sales generated.

Affiliate Management Software Resource: http://www.wilsonweb.com/afd/groundbreak.htm

third party analysis
Third Party Analysis
  • A small JavaScript code is placed on key pages throughout a website.
  • The referral URL of a customer is recorded with his/her IP address from the time the site was entered.
  • If the customer makes a purchase, JavaScript code on the Thank You page records both the customer's IP address and the amount of sale, and coordinates it with the referral URL.
    • This step may take some programming assistance

Third Party Analysis Resource:

Hitbox Analytics