Management  Organisational Behaviour 2e  Chapter 11   Conflict Management and Negotiation Preloader

Management Organisational Behaviour 2e Chapter 11 Conflict Management and Negotiation - PowerPoint PPT Presentation


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1. Learning Outcomes. After studying this chapter, you should be able to:Define and describe the conflict process.Recognise symptoms of conflict.Identify sources of conflict.Differentiate between functional and dysfunctional conflict.Utilise conflict styles appropriately.Apply conflict managem

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