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Key Insights on Knowledge Management: An Analysis of Three Influential Articles

This exploration by Jonathan Sage, a senior in Management Information Systems, delves into three pivotal articles that illuminate the complexities of knowledge management. By analyzing Fahey's "The Eleven Deadliest Sins of Knowledge Management," Hansen et al.'s "What’s Your Strategy for Managing Knowledge," and Barney's work on competitive advantage, key themes emerge. These include the critical importance of implementation, maintenance, and awareness of common pitfalls. The analysis offers both critiques and valuable learning points for better managing knowledge in organizations.

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Key Insights on Knowledge Management: An Analysis of Three Influential Articles

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  1. Lessons Learned: Articles 1 - 3 Presented by: Jonathan Sage Undergraduate Senior in Management Information Systems

  2. Contents • “The Eleven Deadliest Sins of Knowledge Management” – Fahey, Prusak • “What’s Your Strategy for Managing Knowledge” – Hansen, Nohria, Tierney • “Firm Resources and Sustained Competitive Advantage” - Barney

  3. Themes and Observations • Lower level – actual implementation • Show the vulnerability of knowledge management • Importance of a good start • Importance of maintenance • How to avoid common mistakes when implementing a system

  4. Critique • “The Eleven Deadliest Sins of Knowledge Management” • Easy to read • Formulaic • Very straightforward • “What’s Your Strategy for Managing Knowledge” • Easy to read • Simple structure • Good examples • “Firm Resources and Sustained Competitive Advantage” • Difficult to read • Useful, ‘obscure’ information

  5. Additional Information • Sustained interest/belief in knowledge management • Barney’s use of ‘SWOT’ analysis

  6. Additional Publications • Barney • “Gaining and Sustaining Competitive Advantage” (3rd E.) - 2005 • Fahey • “The Portable MBA in Strategy” - 2001 • Hansen • “How to Build Collaborative Advantage” - 2004 • Nohria • “What Really Works : The 4+2 Formula for Sustained Business Success” - 2003 • Prusak • “Hidden in Plain Sight: The Role of Social Capital in Orgainization” - 2000 • Tierney • “Aligning the Stars: How to Succeed When Professionals Drive Results” – 2002

  7. References • www.amazon.com • http://jonescenter.wharton.upenn.edu/VirtualCommunities/PrusakBio.htm • http://www.netlibrary.com/Reader/ • (From U of A library site)

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