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Presented by: Linda Heady, MBA Insurance and Billing Coordinator

Presented by: Linda Heady, MBA Insurance and Billing Coordinator. What do I do if I get sick?. Monday: 8:00am – 4:15pm Tuesday: 8:00am – 4:15pm Wednesday: 10:00am – 4:15pm Thursday: 8:00am – 4:15pm Friday: 8:00am – 4:15pm Call 270.745.5641 for Appointment or Walk in

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Presented by: Linda Heady, MBA Insurance and Billing Coordinator

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  1. Presented by: Linda Heady, MBA Insurance and Billing Coordinator

  2. What do I do if I get sick? Monday: 8:00am – 4:15pmTuesday: 8:00am – 4:15pmWednesday: 10:00am – 4:15pmThursday: 8:00am – 4:15pmFriday: 8:00am – 4:15pm • Call 270.745.5641 for Appointment or Walk in • Documentation of your visit can be provided upon request.

  3. What if WKU Health Services is closed? • If after 4:15pm or on Saturday or Sunday and you can not wait until Monday to see a doctor: Go to: Urgent Care: 8AM – 8PM everyday Phone: 270-781-3910 Cost is $50 Greenwood Clinic: 8AM-6PM Mon-Fri, 8AM-2PM Sat Phone: 270-843-5662 Cost is $50

  4. What to do in an EMERGENCY? • Call 911 • Greenview Emergency Room (Hospital): Phone 270-793-1000 • Medical Center Emergency Room (Hospital): Phone 270-745-1000 Cost is at least $250 or more depending on the number of services required.

  5. Welcome Lobby

  6. Laboratory

  7. Patient Exam Room

  8. X-Ray

  9. Services Provided • Men’s and Women’s Health • Wellness Examinations • Immunizations • Laboratory Tests • Medications • Birth Control/Contraceptives • STD Testing • Women – Yearly Exams • Allergy injections • X-Rays

  10. Our Providers Dr. Patricia Blewett Medical Director Family Medicine, Board Certified Dr. Allen Redden Internal Medicine, Board Certified Kim Phillips Psychiatric Nurse Practioner Yolanda Reed Nurse Practioner

  11. Dental and Vision Care • ON CAMPUS - Dental Hygiene Program operates a clinic on the 2nd floor of Academic Complex – Room 223 • Services offered include: X-Rays, Sealants and Prophylaxis (Cleaning) • Fee: $15 student, $20 non-student • Call 745-2426 for appointment • Dental Insurance and Vision Discount Program is offered by Neace Lukens – call Wendy Skipworthat 393-6239

  12. I need to see the Doctorwhat should I do? • Call 745-5641 to schedule an appointment with WKU Health Services – if urgent, come directly to WKU Health Services. • At appointment time, please bring a copy of your insurance card and photo identification.

  13. Academic Health Plans (AHP) • Student Health Insurance – Major Medical Insurance Plan • $633 (per semester) health insurance fee pays for insurance coverage from January 15th until July 31st. • You must pay by the fee payment deadline of February 19th

  14. Academic Health Plans • You will receive an insurance card:

  15. Insurance pays 100% at Health Services • Preventative Care • Annual Examinations • Tobacco use screening and cessation • Depression screening for adults • Well women Exams • Contraceptives/Birth control • Nexplanon Contraceptive Placement • Immunizations/Vaccines • Hepatitis, HPV, Flu, MMR, Meningitis, Pneumonia, Tdap, Varicella

  16. Insurance Terms Deductible – Dollar ($) amount you will need to pay before the insurance will pay. Co-Payment (Copay) – Specific dollar ($) amount you must pay at the time of service. Co-Insurance - Dollar ($) amount based on a percentage you must pay for services.

  17. Physician Office

  18. Urgent Care or Emergency Room

  19. Laboratory

  20. Hospital and Surgery Coverage

  21. Immunizations and Prescription Drugs

  22. What happens after you go to the doctor? • You will receive an EOB (Explanation of Benefits) from Klais

  23. Need assistance? Contact Linda Heady, Insurance & Billing Coordinator at 745-5034. Call AHP at 888-308-7320 for assistance with AHP insurance questions.

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