Presentation Title. Presenter name Date, 2003.
Presentation Title Presenter name Date, 2003
Delivering best-in-class facility management services has been our mission and our success story for two decades. Our services—janitorial, operations and maintenance, electro mechanical, lighting, catering, office support, landscaping and construction services—are offered individually, or fully integrated, and are tailored to each customer's unique needs. All Services, An ISO 9001:2008 certified company is also the First Credit Rated FM Company in India
All Services Global Pvt. Limited, (All Services), established as a partnership firm in July 1990 by two vibrant young entrepreneurs,was converted in to a joint stock company in January 2004. The journey has been impressive. The service provider has since graduated to a solution provider and housekeeping business to Integrated Facility Management. The strength of the ten employees has since swelled to more than 15500. The area of operation has spread from Mumbai to all over India. The corporate head quarter which was housed in a small office, today resides in a posh five storied building of its own in a significant business area of Mumbai, India. It changed its name to the present name in October 2010. Today, All Services delivers full range of best-in-class Integrated Facilities Management Services to customers in a wide variety of markets including Corporate/Commercial, Manufacturing Plant, Airport, Railways, Education, Retail, Government, Financial Institutions And Public Venues.
Vision “To create a world-class integrated facility management system in India, entailing the finest FM skills combined with compassionate customer care”
The Company How are we placed? caring attitude intensive core competencies right professionals high adaptability
Airports & Railways How are we placed? Corporate & Ind. Plants • With strong commitment of providing highest standards of operational excellence All Services is a solution provider to your problems relating to Integrated Facilities Management. • All Services has necessary resources to meet the ever-increasing demands of its most sophisticated clients. The depth of the resources and the commitment keeps us ready to cater to any and every facility related requirement of it’s client. • This has enabled us to generate hundreds of satisfied clients of varying profile during the two decades of its existence. Hospitals & Temples Clubs & Guest Houses
What do we do? facility audit & monitoring • We are engaged in number of activities that facilitate our clients to focus on their core business. Guided by the philosophy of growth with service, list of our services keeps increasing on the basis of the demands from our clients. • The range of services includes commercial cleaning at one end and total building support services including AC, electrical installations, pumps and lighting at the other. It also has in its portfolio services pertaining to patient care, catering, gardening etc. • Being alive to the ever-changing needs, we mobilise necessary resources to meet the needs very efficiently and timely. commercial cleaning patient care & nursing aid total building management Industrial laundry hospitality solutions training & skill development
Leader in Integrated Facilities Management Services
Commercial Cleaning& Janitorial • The depth of our experience and understanding of customers' individual needs, make our janitorial services unique. • We offer • commercial hard floor cleaning services • general cleaning, • deep cleaning, • stripping off, • polishing, re-polishing, burnishing, buffing, • sanding and sealing any type of floors.
Electro Mechanical Services Working Buildings • Air Conditioning • Lifts & Pumps • Electric Installation • Fire Prevention • Water & Sewerage • Engage our lighting maintenance services for • maximized operating efficiency, • significantly reduced energy costs, • optimum lighting quality, and • the visibility to avoid accidents
Landscaping Value and Aesthetic Appeal • Our landscaping staff is skilled at making a common exterior uncommonly beautiful with attentive landscaping services. • Whether it is • installing new landscaping designs, • restoring historic sites • maintaining the existing landscape • or simply • indoor plants • We have the expertise to beautify your business and bring out the richness of your facility, creating a lasting first impression that signifies quality.
Catering Healthy food for corporate employees /students • State of the art” food preparation & storage facilities • Customer oriented catering solutions • Central Kitchen Services
Hospital Cleaning & Patient Care Clean and safe hospitals are essential components for an effective healthcare and right setting for good patient care practice. It is fundamental in the prevention and/or control of the spread of healthcare associated infections. We have been providing Housekeeping and Patient Care in largest number of hospitals and our policy specifies how and to what standard a Hospital is to be kept clean. It is important to recognize the important role that housekeeping staff plays in ensuring public confidence in the overall cleanliness of the hospital environment. This is recognized and supported by Management and Clinical teams.
Facility Assessment & Audit Assessment and audit of facility management enabling management to determine requirement as to quality and quantity of facility management needed. Periodic audits highlighting services needing attention and improvement are organized to keep the services at optimum. We also help in developing benchmarks for facility management performance levels. An improvement in any performance benchmark makes the performance as a whole more productive.
Industrial Laundry All Services does the linen management at TTD and in the process operates laundry plant of 5 TPD. It is also setting up a tunnel Laundry for Central Railways in Mumbai with a capacity of 12 tons per day. This project is being implemented under BOOT system. All Services is contemplating to set up similar projects for other railways as also for Municipal hospitals etc. Tunnel laundry has been brought to India first time and company shall be installing and operating large tunnel laundries.
Industrial Laundry All Services has undertaken skill development training and placement programfor youth from BPL families in nine states. The program is implemented under SGSY of Ministry of Rural Development. The company is planning to start similar programs in other areas of skill for the up-liftment of BPL youth.
Hospitality Solutions • Providing Passenger area Management with sitting arrangement and security systems and equipment that is: • Presentable • Energy Efficient • Hygienic • Meeting International Standard • A.L.L. Services is providing world class services for Kitchen Process Know-How & Cooking Management and Rest houses, Guest Houses, Open Space, Offices, Lounges, Auditoriums, and Conference Rooms etc.
Water & Waste Management Assuring you a clean, attractive, healthy work environment, we provide you cleaning solutions that are not only healthy, but good. We are expanding our many years of experience in the cleaning of hard surfaces into cleaning of water and waste management including Municipality Solid Waste. Going beyond the conventional methods, we deploy methods and technology that converts your waste into a valuable asset.
89% 1% 10% Workforce The most invaluable asset Total Staff 15100 Administration CAs, MBAs & Professionals with varied experiences Workers Semi-Skilled Unskilled Technical Engineers, Diploma Holders ITIs Certificate Holders
Equipment Reinforcement & Refinement • The company prides to have • The largest fleetof most modern equipment • Equipment for varying use • Appropriate equipmentapplication • Up to date maintenance • Quickest replacement
Internal Systems, MIS and Quality Initiatives Strong Backup • The company has integrated computer system and has LAN for coordination of inter department activities. • Company is developing in-house software to host on the web for online data collection and interaction between the company and its customers. This system would also provide extensive MIS by interconnecting the departments. • Company has an efficient organizational structure with adequate number of staff to efficiently handle the activities. The delegation level is desk officer who is of the rank of Head of Department. • The various systems currently operational are being constantly monitored for technological up-gradation as and when necessary. • An ISO 9001:2008 compliant, the company has plans to obtain industry specific certifications.
Branches at Delhi, Chennai, Jharsiguda, Moradabad, Hyderabad, Tirupati, Ahmedabad, Ranchi. Network PAN INDIA PRESENCE All Services Global Pvt. Limited (Formerly A.L.L. Services Under 1 Roof (India Pvt. Ltd.)
PAT Cash Flow EBITDA Turnover Financials- 2011 - INR MN Our profits come from our satisfied clients 7.6 % 11.0 % 12.5 % 1150 MN All Services Global Pvt. Limited (Formerly A.L.L. Services Under 1 Roof (India Pvt. Ltd.)
2011 - 12 2012 -13 2013 -14 2500 MN 1150 MN 1900 MN Sales forecasts over next 3 years INR
FM Sector Leadership Operational Excellence Customer Intimacy Our Strengths Good committed Clientele Necessary Human Resources Adequate Infrastructure Sense of Social Responsibility
Resources Infrastructure Planning Our Strengths • Technical Skill • Strong Execution Capabilities • Motivated Work Force • Strong Management • Systems and Procedures
Awards/Citations Recognitions • Committed to Quality Management Systems, A.L.L. Services Under 1 Roof (India) Pvt. Limited is an ISO 9001:2000 certified company. • Company’s CMD Ms Sonal Chitroda has been awarded Rajiv Gandhi Shiromani Award by National Integration and Economic Council for outstanding individual achievements and distinguished services to the nation. • In 2008 Ms Sonal Chitroda also won a Gold Medal for Excellence from the National Integration and Economic Council on RAJIV’S ROLE IN PROMOTING NATIONAL INTEGRATION • The Company’s CMD Ms Sonal Chitroda was given Accommodation Times Appreciations Award for the year 2007 for bringing new concepts in Facility Management by Mr. Mohan Deshmukh, President, Maharashtra Chamber of Housing Industry (MCHI).
Corporate Social Responsibility Awake • At A.L.L. Services Global Pvt. Ltd., we have, over the years, refined our processes and have leveraged responsible practices to protect the quality of the environment. Our services reflect our commitment to the customer. Our environment concern reflects our commitment to our future generations. • At A.L.L. Services Global Pvt. Ltd. relationships extend beyond the customers: to the community. We believe that an underprivileged represents the building block of not only a society, but the entire country. We also believe that it holds the potential of raising living standards among the underprivileged in India across the long-term. On an organizational level, A.L.L. Services is committed to the cause of underprivileged. We create a partnership with the underprivileged to work closely to mainstream the underprivileged into the formal service delivery system through in-house education and training.
Market imperfections Knowledge base & vision The Challenge
a few guiding considerations Truly Integrated Socially Responsible Client Focused
Corporate Objectives • To set the standard for ultra-premium Integrated Facility Management Services in India and abroad and to achieve this by: • Close partnership with, and excellent service to our clients, • Responsible, effective and sustainable service delivery practices and management • Quality & efficiency-enhancing mechanization • Promoting and serving the industry world wide. • Maximizing human resources through application of relevant continuing education • Developing New Business Opportunities through New Products and Services • Enhancing Competitiveness in Domestic and/or Global
Customer Services • Our aim is to provide consistent quality services at the best possible price. • We are focused toward delivering our simple distinctive services which represents our strong and clear commitment to our customers. • We take pride in keeping costs to a minimum so that many can enjoy our services more often. Our simple systems and friendly efficient staff ensure services that are liked by all. • We have a fantastic track record - Our strong commitment ensures the highest standards of operational excellence, whilst delivering real savings to customers.
Thank you All Services Global Pvt. Limited AG-3, Cama Industrial Estate Goregaon (East) Mumbai – 400 063Tel: 91 22 40637777 Fax: 91 22 40637788e-mail: firstname.lastname@example.org: www.allservicesglobal.com